Craig Johnson

Craig Johnson

Service Advisor

Service

5(10 reviews)
8505743777[email protected]

Reviews

10

Gloria Washington

Oct 1, 2026

GoogleGoogle

Had my first oil change since I leased my BMW in December. Was a little nervous because my Son spearheaded me getting a reliable vehicle since the passing of his father. I live here in Florida and he lives in Georgia the car was purchased in GA. So I did not know what to expect. I was relieved because Craig Johnson was great explained everything and put me at ease. Also the young man who helped me with a loaner was very polite I think his name is Sam. Lastly Ashlynn, I think, is very knowledgeable on how BMWs and how they work. She gave me some helpful suggestions on what to do and what not to do as far as the vehicle is concerned. She was very tactful and polite about it and I appreciated that the overall experience turned out great. Lastly whoever detailed my car made it look like brand new again 😊

2025 BMW X5 XDRIVE40I Owner

Aug 29, 2026

CarfaxCarfax

Ask for CJ. He will take good care of you. The drop off and pick up experience always is a breeze and he stays in touch throughout the service process with updates!

2023 BMW X5 XDRIVE45E Owner

Aug 7, 2026

CarfaxCarfax

I had great experience at this dealership and would like to thank CJ from service department and the whole team for helping me with multiple outstanding issues in a short period of time.

Phyllis

Jul 1, 2026

Cars.comCars.com

Craig (CJ) was great handling my service Monday morning. He made arrangements for the shuttle service to my doctors appointment and I was kept informed of the service on my car. Thanks so much!

Kenners

Jun 23, 2026

GoogleGoogle

It was our first time at the Tallahassee Dealership, and my mother & I received SUCH amazing service! Mr. Craig Johnson was our Consultant; he was SO kind, fun & knowledgeable. Service as such is rare to come across nowadays. He recommended an amazing place to eat, and really made an hours long service feel like a few minutes. He made us feel “at home”. Thank you again for an amazing service, we’re so grateful!

2022 BMW X3 XDRIVE30I Owner

Jun 7, 2026

CarfaxCarfax

My service representative Craig was excellent

KarolĂ­na PudilovĂĄ

Jun 6, 2026

GoogleGoogle

Had a 5 star experience during my car service with CJ. Everything went smoothly and expediently, CJ kept me updated every step of the way. Car was washed and cleaned with a great attention to detail. They were able to accommodate me even when I forgot my physical car key. Highly recommend!

2011 BMW 535I Owner

Jun 6, 2026

CarfaxCarfax

I absolutely loved CJ's care and approachability when handling my car service. I am also a visual learner, so the fact that the service techs had a video and showed me everything that needed attention under my car, along with a printout was above and beyondI will definitely be returning for continued service. I was a thousand percent satisfied with my experience and I loved the fact that they told and showed me what was good, some things to watch out for and what needed immediate attention, but didn't pressure me to get anything done all at once like some dealerships do. Hands down my best experience at a bmw dealership in the 15 years I've been a customer to multiple bmw service centers nationwide and overseas while in the military.

2016 BMW 328I SULEV Owner

May 28, 2026

CarfaxCarfax

CJ was AWESOME in Ian's absence!

Charles Elliott

May 19, 2026

GoogleGoogle

Being two hours from home it is always a relief to be greeted and serviced rapidly. Craig did a great job handling business and keeping me informed.

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