Joe Gruen

Dr. Houston

Sep 19, 2025

Cars.com

In addition to a great driving machine, Crawford Atkins has the very BEST serviceman in the entire country, Ian Wyre. Ian makes me feel like I am his #1 priority. Hes ready when I arrive, and hes polite & gentlemanly.

2013 BMW 328I SULEV Owner

Aug 15, 2025

Carfax

I received outstanding service from Service Advisor Ian Wire, Service Manager Joe Gruen, and the service technician that worked on my vehicle. Thank you very much!

Debra

Jun 22, 2025

Cars.com

Joe was very friendly. He knew his job and he had a wonderful personality he was very helpful

Jeff Kelm

May 27, 2025

Google

Even though we never stepped foot in the BMW of Tallahassee dealership, Crawford Atkins III was super attentive and helpful with helping us purchase our 2021 Chevy Camaro! We are so pleased with it and the car was everything he told us it was. Crawford started by taking a detailed walk-around video of the car, then he worked an excellent deal for us to purchase. When it became apparent that we would not be able to make the 3.5 hour trip over to see it in person, he arranged a very cost effective delivery to our door! Also, thanks to Joe Gruen, Jeremy Christoph, and Mike Johnson for making this happen on all levels, from detailing and prep, to business paperwork. We would also like to put a shout out to Mike Sword with Sword Transportation Service LLC for their professional job of delivering this car to us!!

LEE LEE

Apr 12, 2025

Google

The service department was extraordinary from the service manager Joe Gruen to the technician Tommy Sizemore and all facets in between! Drop off was easy and pick up was even easier as it was scheduled at my convenience, I cant say more good things about the people at capital BMW

Joanna Novey

Mar 3, 2025

Google

Joe Gruen Service Manager was great in helping resolve an issue in NOV 2024. Thank you

Eddy

Mar 1, 2025

Cars.com

Craig Johnson is the bomb. Thank you craig for a easy process. (eddy.victor) thanks

Allen Moayad

Feb 9, 2025

Cars.com

Everythings went really well. My hats Is off to the service management and the technicians.

Kendall

Sep 20, 2024

DealerRater

Extremely professional. Dropped off my car for service before business hours and welcomed me with the best of energy. 2nd time at this location for annual service. Thanks Joe. -Kendall

2013 BMW 328I SULEV Owner

Jul 24, 2024

Carfax

Service Manager Joe Gruen and Service Advisor Ian Wyre always provide outstanding customer service. They treat me like family and take great care of my 3 series BMW. Thank you!