Abel Cruz

Abel Cruz

Service Advisor

Service

5(10 reviews)
4078391000[email protected]

Reviews

10

Rick Scelfo

Nov 9, 2026

GoogleGoogle

Abel was very informative and answered all my questions great!

Hgm Orlando Family Medicine & Research Center

Nov 8, 2026

GoogleGoogle

Excelente atención en especial a Abel y al Sr Manuel gracias

Henry Martinez (HenNet)

Nov 5, 2026

GoogleGoogle

Good service and excellent help from Abel... thank you...

Luis Rivera

Nov 4, 2026

GoogleGoogle

Mr. Abel Cruz — City Kia of Orlando<br><br>In October 2026, I visited City Kia (CK) of Orlando for a routine oil change. I requested that the service department complete a multi-point inspection, as my biggest concern was a shaky steering wheel when braking.<br><br>The end result was replacing the front and rear brakes. I was able to save money by having the rotors resurfaced. One portion of the brake service was completed, and the following day I received a call regarding my request for OEM parts to complete the rest of the work. I appreciated the effort to accommodate my preference.<br><br>During the wait, I took a seat in the customer lounge, enjoyed some hot chocolate, watched a few shows, and was even offered a meal from the food truck.<br><br>Mr. Abel Cruz was very optimistic, energetic, and full of positive energy, making the wait worthwhile. I appreciate his efforts, professionalism, and the end result.<br><br>Thank you, Mr. Cruz, for making my experience at City Kia a pleasant one!

Norma Galindo

Oct 31, 2026

GoogleGoogle

I cannot be more grateful for finding the service at City Kia. I bought my car at a different Kia, but a friend referred me to Abel Cruz for service, and I am never going back to the other dealer again. I usually don't write reviews because they take time, but this time I really wanted to write one because of the excellent service and attention I received from Abel. In the past, I was reluctant to have my car serviced at a dealer because I thought it would be expensive, but it is not, they even have financing options. Abel is kind, reliable, works with your budget, and makes you feel special. I love going to City Kia and working with Abel! :)

Rayan Omri

Oct 30, 2026

GoogleGoogle

Great service and great atmosphere. Abel Cruz was very helpful and welcoming.

Armando Rosas

Oct 29, 2026

GoogleGoogle

The Staff was great Especially Abel ! He was awesome and very polite ! I give them 5 Stars definitely and they even scheduled me a Lyft to and from my house !!! Great experience 👍🏼👍🏼👍🏼

Victor Guadalupe

Oct 27, 2026

GoogleGoogle

Abel is amazing! Ensuring everything was done in an exceptional and timely manner!

juan jose barbas

Oct 26, 2026

GoogleGoogle

Excelente servicio el asesor abel muy proactivo con el cliente y precupado a dar buen servicio lo felicito

Raquel Cetoute

Oct 24, 2026

GoogleGoogle

Abel was amazing and patient.

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