Daniel Adair-Garcia

Kaina Trillos

Jun 4, 2026

Google

Daniel and German are the best!!!! Excelente customer service and my car maintenance was perfectly done. Thank you for everything!

Fabian Luna

Jun 3, 2026

Google

Good service for Daniel, I recommend it

DAVIDCOLON01

Jun 2, 2026

DealerRater

Vehicle was dropped off for a recall (antitheft). Upon getting my vehicle back, I noticed that the keyfob was not working. Provided the information to my service advisor and he got the service manager involved. I was dismissed by both the Service Manager and Service Advisor that they did nothing wrong that because my vehcile was over a 100,000 miles there was not much they could do. I explained to them both that this was not an issue that I had before bringing in my vehicle and service manager continue to tell me that there was nothing they could do because they did nothing to mess with the keyfob. He changed the batter on my keyfob and then stated that keyfob was faulty. I explained to them that I had a secondary one at home and would test and come back. However, I left and got to my job to realize that the vehicle would not lock by using the key turn on the door or by trying to lock the vehicle from inside the door manually and the ding when the doors were open would not stop. I drove back to the dealership and spoke with Daniel my service advisor and he got the service manager again and they said that they would need to diagnose the issue and that it would cost $210 for the diagnosis. I had to agree because I had no other choice in the matter now that something else was wrong. I got a lift to work and received a call from the service advisor hours later to let me know that my vehicle was ready and that they found small issue and they took care of it with no charge to me. It was something simple. I returned to pick up my vehicle. Daniel told me that the paperwork was not

DAVIDCOLON01

Jun 2, 2026

DealerRater

Vehicle was dropped off for a recall (antitheft). Upon getting my vehicle back, I noticed that the keyfob was not working. Provided the information to my service advisor and he got the service manager involved. I was dismissed by both the Service Manager and Service Advisor that they did nothing wrong that because my vehcile was over a 100,000 miles there was not much they could do. I explained to them both that this was not an issue that I had before bringing in my vehicle and service manager continue to tell me that there was nothing they could do because they did nothing to mess with the keyfob. He changed the batter on my keyfob and then stated that keyfob was faulty. I explained to them that I had a secondary one at home and would test and come back. However, I left and got to my job to realize that the vehicle would not lock by using the key turn on the door or by trying to lock the vehicle from inside the door manually and the ding when the doors were open would not stop. I drove back to the dealership and spoke with Daniel my service advisor and he got the service manager again and they said that they would need to diagnose the issue and that it would cost $210 for the diagnosis. I had to agree because I had no other choice in the matter now that something else was wrong. I got a lift to work and received a call from the service advisor hours later to let me know that my vehicle was ready and that they found small issue and they took care of it with no charge to me. It was something simple. I returned to pick up my vehicle. Daniel told me that the paperwork was not ready and that they would email it to me. The paperwork that I was provided the first time for the recall that I had left inside my vehicle on the front seat was taken and now it has been 4 days and I have not received any paperwork for the work that was completed. Additionally, I want to point out that while Daniel was walking me to my vehicle he apologized and said that he now to follow what the service managers tell them to say to the customers. For this reasons, I think the service was very poor, deceiptful, lies and very unprofessional. I need my paperwork as I have a case open now with KIA directly.

Nikeria Norton

May 14, 2026

Google

Very disappointed with my service experience at City Kia on Orange Blossom Trail on May 13, 2026. This was my 5th time visiting this location and my 4th time getting service here. I also purchased my vehicle from this dealership, so this review is coming from someone who has supported this business multiple times. I dropped my vehicle off at 10:22 AM and was told the service would only take about 2–3 hours. I did not get my car back until 5:49 PM — almost 8 hours later for an oil change/service visit. The biggest issue was the complete lack of communication. I was told I had somehow “opted out” of text notifications, which I never intentionally did, so I received zero updates about my vehicle throughout the day. Instead of the dealership reaching out to me, I had to call TWICE myself just to figure out what was going on. Because my car took so long, I had to spend unnecessary money on Ubers all day trying to get around. When I expressed my frustration and asked if there was any type of discount or accommodation due to the delay and inconvenience, I was basically brushed off and still had to pay $105 out of pocket. Daniel was ok overall, but the entire experience was handled poorly. Waiting nearly 8 hours with little to no communication is unacceptable, especially for a returning customer. I was told my car wash still in the wash and had to be vacuumed and when I received the vehicle it wasn't vacuumed at all. Smh Sadly, this experience has made me reconsider coming back for future service.

Libia Malaver

Apr 29, 2026

Google

Daniel was amazing! He always take care of my car!! And the service is really nice, thank you :)

Jesusbriceno

Apr 28, 2026

Google

Excelente servicio… muy profesional todo el equipo… Daniel muy cordial al prestar su servicio

juan villareal

Apr 24, 2026

Google

Excelente atención Daniel me recibió el carro y corrigió eficientemente mi problema súper organizados y muy bien atendido.

Christina Peebles

Apr 14, 2026

Google

Perfect experience. I couldn’t be happier with Daniel’s customer support. He was very informative.

MTBEIRRIO1

Apr 14, 2026

DealerRater

Excelente servicio y daniel muy eficiente. Estoy muy satisfecha con la atención que me prestan cuando voy