
Michael Glaze
Aug 8, 2026
I highly recommend City Kia of Greater Orlando. In January I purchased 2 2023 Kia Forte’s at the same time. I spent half a day with Edison, my sales rep, worked a deal then came back 2 days later to finalize. It was a positive experience. But when it was time for oil change and the first service, we had an unusual problem with one of the cars. We were told it wasn’t covered by the Kia warranty or the extended warranty I purchased. But Kia agreed the problem should not have occurred after owning the car only 6 months. They stood by their product and fixed it for free, earning my appreciation, loyalty and future car purchases by me. They are highly reputable.
M Goins
Jul 9, 2026
My team was Edison and Juan. From the moment I walked into City Kia, I could tell the vibe was fun and client friendly. Everyone at this dealership has been extremely nice and helpful and willing to go above and beyond to get you into the right car. I had searched for over a month and test driven many vehicles at many shady dealerships until I found “ The One” , here. I was happy to learn that it is Certified Pre-owned. Also very low mileage. I met Raul, the GM, who was very personable and accommodating with my needs. He quickly addressed an issue with my vehicle and provided a courtesy vehicle for my inconvenience. Joe and Hermon in accessories made my appointment seamless. I was excited to learn about the extended-warranty that was added, with no additional cost to me, as well as the convenience of having my oil changed here regularly. I’m so pleased with my experience thus far, that I will be bringing my daughter to purchase her vehicle as well. I was invited into the “Kia family” and treated as a priority. Highly recommend.
ehmiad
Jul 2, 2026
Excellent service! The staff was professional, honest, friendly, and very helpful. The buying process was smooth, transparent, and efficient. They answered all my questions and made everything easy. I highly recommend this dealer to anyone looking for a reliable and trustworthy experience. Employees Worked With: Orlando Da Silva, Edison Cordero, Samer Ezzi, Maximiliano Ercolani, Savannah Leinbock, Vanessa Bahnsen, Terrence Manning, Carlos Diaz, Aury De la Rosa, Orlando Anil
LEONKASEY926
Jun 24, 2026
This dealer provides excellent customer service. They offered me a free sandwich at the food truck on site and were very clear about the services provided and what was recommended. Employees Worked With: Gabriel Polanco, Edison Cordero, Jonathan Cordoba, Michael
CHARLENE.CHRISTOPHER10
Jun 21, 2026
My experience was wonderful, the care went above and beyond. Edison did everything in his power to stay within my budget and was very patient. Sebastian was very kind all the way through and kept me updated every step of the way. It was the easiest car buying experience I have ever had. Employees Worked With: Edison Cordero
CURTISCHRISTOPHER41
Jun 21, 2026
This is my second car I have bought there so you should know my answer to your question Employees Worked With: Sebastian and edison
Julie Cavellero
Jun 13, 2026
**The best car-shopping experience ever** We were shopping for a SUV: We stayed the course and kept shopping, struggling with lack of customer service and no one was listening. . We knew our exact "must haves" and "absolutely-nots",it was literally just one thing in each category, so we were actually pretty open! Yet, it felt like no one was listening. Dealerships were just throwing cars at us like darts. Then it happened. Someone *actually* listened! Her name is Carolina. She responded***BOOM***and swiftly answered every single question spot-on. She was incredibly pleasant and explicitly assured us, "I am listening to you." We immediately cleared our schedule for the rest of the day and headed over to meet this unicorn of a human. We honestly joked: Is she AI? Is she a real person? It couldn't be... usually, only automated systems respond that fast, and humans don't always care that much. It had to be AI, right? NO! She is a very real, amazing person who then connected us with Edison. And ***BOOM***he heard us too! He stopped us and said, "Hold on, we have exactly what you described. It was just delivered, it's still on the truck!" BOOM! 💥City Kia of Orlando! Worth the drive to have the best auto purchase experience ever! I never buy new for myself. Vic convinced me to finally do this for Julie. I’m very grateful to him & my amazing team in Carolina & Edison😍💖 And Isabella loves her matching booster! 💖😍🐾
JULIE.CAVELLERO
Jun 12, 2026
Oh my heavens, Yes. I am working on my draft review this morning. It has to be perfect. First Carolina; just wow! We live in Eustis. I was talking with two other Kia dealerships in Lake County much closer. We had an appointment in Apopka & literally canceled & rescheduled another business appointment because of Carolina's amazing communication skills We stopped what we were doing and headed there We had a minor hiccup with our initial sales associate but Edison stepped in quickly and it did an immediate 180 I have had the very best experience of all of my car shopping experiences. What an amazing team. Everyone is top notch. Even in the accessory dept! They truly show they love what they do Edison and Carolina 'heard me' they payed attention & actually heard me which is something many sales people in all fields fail to do. I am very grateful
JULIE.CAVELLERO
Jun 12, 2026
**The best car-shopping experience ever! ** Carolina’s amazing communication skills convinced us to bypass two closer Kia dealerships in Lake County and head straight here. Even after a minor initial hiccup, Edison stepped in quickly and executed an immediate 180 to ensure everything went perfectly. Both Edison and Carolina actually listened to me and made sure my needs were met. Every department, right down to accessories is top-notch and full of people who love what they do. I’m incredibly grateful for this seamless, standout experience!
2027 KIA TELLURIDE S Shopper
Jun 8, 2026
They were very professional the sales guy Edison and the manager Eric they worked fast and they were very polite