German Lopez

German Lopez

Service Advisor

Service

4.8(10 reviews)
4078391000[email protected]

Reviews

10

mapoi388

Aug 7, 2026

DealerRaterDealerRater

Perfect job and fast service and assume people Perfect job and fast service and assume people Employees Worked With: German Lopez

jsilva81803

Aug 7, 2026

DealerRaterDealerRater

Always Great service at city kia. German Lopez was very informative and kind on what I needed for my car. Employees Worked With: German Lopez

davisanthony655

Aug 1, 2026

DealerRaterDealerRater

very kind courteous and very professional and willing to answer all your questions would recommend them to anyone Employees Worked With: German Lopez

Alexmav01yc

Jul 29, 2026

DealerRaterDealerRater

They were very professional and honest with the work they did for my car. They ran step by step on the car with me. German gave me a call every time he found out something new till it was fixed. Employees Worked With: German Lopez

mscherylminor

Jul 27, 2026

DealerRaterDealerRater

I had the most thorough inspection by Technician Razziel Colon. He was excellent!! His work was exceptional. Employees Worked With: German Lopez

migueld1188

Jul 26, 2026

DealerRaterDealerRater

I had an amazing experience at this Kia dealership. From the moment I arrived, everyone was welcoming, professional, and genuinely cared about providing excellent customer service. The entire process was smooth, and they kept me updated every step of the way. Employees Worked With: Germán López

Luis rincon

Jul 16, 2026

DealerRaterDealerRater

En este servicio no fue tan bueno como lo esperaba, solo fui por un cambio de aceite y filtro y termine con mi auto mojado porque algun técnico o la persona que movió mi auto dejo la ventana del piloto abierta y la lluvia mojo todo el auto del lado izquierdo lado del piloto. Mi preocupacion es que yo se que se mojo el volante, la puerta y el tablero, lo cual tiene componentes eléctricos que podrian fallar con el tiempo producto de una corrosión por el agua que entró por la ventana, el técnico que me entregó el auto, me dijo que solo se mojo el asiento pero yo tambien fui técnico de servicio al cliente y conozco de autos y se que mi auto se mojo bastante, y tengo pruebas que quedaron las marcas de agua seca en el volante, tablero y puerta y en un futuro podrian tener mas desgaste que el resto de los compenentes del auto....en resumen por un servicio sencillo, termine sin auto 1 dia por la negligencia de alguna persona del taller que dejo mi ventanilla abierta y se mojara mi auto. Si agradezco que me hubieran resuelto el problema dejando secar mi auto correctamente y haberme prestado un auto para poder movilizarme mientras mi auto estaba en servicio....lo malo fue que el asesor de servicio no cumplió con todo lo que se habia pautado, falto la rotación de las llantas, pero si cambio el aceite y filtro y revisaron el auto de acuerdo a lo exigido por el servicio de garantia..... Employees Worked With: Germán lopez

milasil1660

Jul 13, 2026

DealerRaterDealerRater

Excellent Customer service great for me is best Customer service what I got in car Employees Worked With: German lopez

2024 TOYOTA CAMRY SE NIGHT SHADE/SE Owner

Jul 11, 2026

CarfaxCarfax

Amazing as always takes long but with reasons they will always get you right and get u oem for ur services just a great place to be and super helpful and friendly shout out to German Lopez he was the one who serviced me and got me right and made sure I got the updates with my services.

Miguel Rodriguez

Jul 11, 2026

DealerRaterDealerRater

Amazing team! From beginning to finish their attention and service is always great. Thank you! Employees Worked With: German Lopez

Managed by eXteres with WebCred.io