German Valencia

2025 KIA TELLURIDE EX Owner

Aug 26, 2026

Carfax

German was a great team member that helped me with my Kia service

Tess Stevenson

Aug 18, 2026

Google

Excellence for everything! Terrence and the whole sales team treated me like family and help with anything. I got a vehicle here. On the phone and in person they care and help you. I don’t want to go anywhere else. I don’t get the same level of greatness anywhere else. On first service visit German and another advisor were so helpful and all the staff who created me were doing a great job! Go here they are the best and I am not getting paid to write this. I wanted to write this became this place deserves recognition for how great they are.

Poldy Santana

Aug 4, 2026

Google

Manuel Munoz is very professional. Answered our questions. Our stay was very pleasant in the waiting room. It was a great experience. Second vehicle I have purchase from him since he is an honest salesman. Always available to answer any questions.

ERIC.CAMPBELL7500

Jul 27, 2026

DealerRater

It was not pushy and pleasant I didn't have any problems with my visit at all Employees Worked With: German I believe

tiggaa529

Jul 18, 2026

DealerRater

He delivered as promised. German was very friendly and courteous. He was kind and professional. Employees Worked With: Germaine

FISAH10

Jul 16, 2026

DealerRater

German was very friendly and helped me with an account issue. He gave regular updates regarding my service and explained everything clearly. He made sure I was taken care of Employees Worked With: German

2025 KIA CARNIVAL EX Owner

Jul 7, 2026

Carfax

Service advisor German was great and knowledgeable.

Brandon Johnson

Jun 29, 2026

Google

Great CS from German! Friendly and informative.

JAZMINPADILLA77

Jun 26, 2026

DealerRater

Great service the one that take care of my car was Germán Lopez he explain everything clear he was so kind Employees Worked With: Germán lopez

Lalkrfan23

Jun 22, 2026

DealerRater

This review needs to be in 2 parts. First – customer service was good. The service advisor, German did the best he could in navigating the repair to our Sorento and treated my daughter very well which I appreciated. Second – the repair itself was at best sloppy and at worst incompetent. It will end up being 2 weeks and 3 trips to get the car fixed properly. It is frustrating when things worked on the Sorento when it was dropped off and did not work when it was picked up. The battery, which was less than a year old and passed the initial inspection when dropped off suddenly needed to be replaced when we picked it up. That was a $300 cost we were not expecting. The key remote was not programmed after the BCM was replaced so it didn’t work and the center lights on the shifter were not working either. We brought the car back the next day and informed German about these issues. The remote was programmed, but the center lights were not even looked at so the car needed to be brought in a 3rd time and during that initial inspection the brake light was reported as not working. From what I was told on the 3rd visit a pin was not connected and that was why the center lights and reverse camera were not working. I would expect some type of final quality diagnosis once the repair is completed to make sure everything is working properly. This was not done the first 2 times. The final bill which was much more than I expected when it was brought in was paid prior to the car being completely fixed. Unless something happens to the parts that were replaced I will not return to C Employees Worked With: Service