Joshua Farley

Jevoune Christian

Sep 4, 2026

Google

Had a great experience dropping my vehicle off for service. Big shoutout to Joshua Farley for getting things situated. I was in and out. (Update) Man… was I slow at the time. You ever had a dealer contact you multiple times for a survey?? That’s city Kia. This comment was from my initial… simple oil change. With 6 months left under warranty I did what any customer would do, bring the vehicle back for a full inspection. Luckily, the CV boot had a small rip. Taken care of after leaving the car at City Kia with a loaner. I informed my service assistance that I would like to diagnose a small oil leak that I noticed under the car. They changed all the oil filter. Fast forward 3 months… still notice the leak. Now, I’m 2 months out of warranty. New diagnosis determines there was a failed main bearing ($$$). Dealer will not honor warranty as we’re 2 months out of warranty with 51K miles on the car. With 0 options, paid for the work to be done. The moment the car is done, we have to rush to pick it up or pay for the loaner. My wife picks it up… do you think the job was done to the customer’s satisfaction?? Missing radiator cap plus axle hub nut left loose oil change light not reset. I can’t make this up. To make things worst, service provided sales our number and they asked if we would be interested in trading in a car that we just fixed… non stop calls and voicemails. Trying to keep my cool but… now my vehicle has another recall. Looks like I’ll be making another drive to another dealership. Don’t be fooled by the reviews. Lacks integrity as the dealership is begging for 5 start surveys. Yes begging as I have 5 emails plus voicemails to prove it.

Orlando Casiano

May 15, 2026

Google

Josh was able to get the car in one hour or an hour and a half besides other attending personnel three hours and once four hours and etc. I hope the Service continues to have good before was bad. Keep up the work Josh thank you for your service and helping us get that car done with it need to be done.

chefjonathanhill87

May 12, 2026

DealerRater

Josh and the team at City Kia service center always gives the most amazing service!

bruna.t

May 12, 2026

DealerRater

Everything was great! Service was excellent. I have no complaints and would definitely recommend. Thank you!!

chefjonathanhill87

May 11, 2026

DealerRater

Josh and the team at City Kia service center always gives the most amazing service!

Jared O.

May 9, 2026

Google

Josh is one of the best service guys out there. He made my experience worth while at City KIA.

Jared O.

May 8, 2026

Google

Josh is one of the best service guys out there. He made my experience worth while at City KIA.

Frank Butler

May 7, 2026

Google

Jason Torres & Josh Farley have been superb service techs for me and the services performed by City KIA have always been excellent for me.

Luisbalad000

May 7, 2026

DealerRater

Respectful, honest, and empathetic Josh is quick to help solve problems & research car history

DanieleAmber

May 7, 2026

DealerRater

I love that you have your own person who you can text and communicate with through out the whole experience. Thank you to Bryan, Hector &' Josh (Josh is usually who helps me lol so thank you)