Luis Visuetti

Janelys Riveraa

Apr 3, 2026

Google

I bought a kia forte 2024 6 days ago. The same day I took it home the car wouldn’t start so we called a towing through the warranty and it was taken to city kia. The next morning they called me saying that the car was fine that i was able to pick it up. Five days later after I put gas in the car the car wouldn’t start again and for the second time the car was taken back to this city kia. I go through the service department explained the situation to Luis (one of the guys that work there) he goes “we cant do anything right now, you will have to dropped off” and just kept on walking. Never asked me if I wanted to do that or if I wanted to make an appointment he just kept on walking and went inside the building and left me there. I called green way kia east and they scheduled an appointment for me next morning with no hesitation and were super polite towards me. I wasn’t waiting for my problem to be solved right then and there, I just needed direction and help on what to do instead got treated like I was a bother just because they were closing in one hour.

Efraim Rosario

Mar 7, 2026

Google

Amazing experience. I am in the industry and needed a car for my son. Reached out to Luis Visuetti and John Murphy at City Kia. My son and his wife were treated like family and were able to drive off in her dream car!! Thanks to your entire team!!

Sergio Irizarry

Sep 29, 2025

Google

I recently purchased a Kia Telluride and had the pleasure of working with Luis Arraiz and Carlos Diaz. From start to finish, they made the entire experience smooth, professional, and enjoyable. They took the time to go over all the features of the Telluride, making sure I understood everything the vehicle has to offer. What made the experience even more special was that they went above and beyond to find the Telluride in my favorite color, Army Green. As a veteran, I truly appreciated their support and the respect they showed. They even offered me a $500 discount in recognition of my service, which speaks volumes about how much they value and support veterans. If youre looking for knowledgeable, caring, and dedicated professionals to help you with your next vehicle purchase, I highly recommend asking for Luis and Carlos at City KIA of Greater Orlando. They made this an outstanding experience, and I couldnt be happier with my new Telluride!

RoseAnn DiDomenico

Jun 5, 2025

Google

Thank you to the City Kia Service crew, Jay, & Luis for always taking good care of my car, and reminding me of the maintenance upkeep.

selena gonzalez

Apr 26, 2025

Google

I had a fantastic experience at City Kia Orlando! Manuel Munoz and Sales Manager Luis went above and beyond to help me find the perfect car. They truly listened to my needs and took the time to make sure everything lined up exactly how I wanted. Their professionalism, patience, and attention to detail made the whole process smooth and stress-free. Highly recommend this dealership and team!

Pedrotaller61

Mar 30, 2025

DealerRater

Excelente atencin por parte del seor Juan Castillo y del equipo de tcnicos y mecnicos. Muchas gracias.

Patrick Ragland

Mar 21, 2025

Google

All of my issues were taken care of, thanks to Luis. Great communication and customer service.

Daniel Landeiro

Jan 24, 2025

Google

Best service department. Nate greet me. Zack help out. Luis assisted. Josh sold me some services that I needed. jay have a big smile. Devon helped me. Abel help me last visit. AG is amazing. JC did good with my car and traded . Juan helped out. And Jocelyn is amazing.

Martha Pacheco

Nov 29, 2024

Google

Gracias ric, nate, Luis, devin and JC

maria carabano

Nov 29, 2024

Google

Thank you Ric, Nate, JC and Luis for the help