Mary Labonte

CEC CEC

Feb 9, 2026

Google

Great Service. Please give my name Colleen Tomassetti-Cartier when purchasing a new vehicle you get $100.00 off and they will send me $100.00 to it is a win-win. I love my Kia Sportage you turn on car and 60 seconds later it is 60 degrees even when it is 100 degrees outside. I had a Kia Soul it was great too, but the Sportage is bigger and better. In January a few years back I purchased my car from the most excellent sales representative Mr. Diego Rodriguez at City Kia the team was fantastic including Carter Krejci the finance manager. The personal touch they brought me the vehicle of my choice right to my home for my test drive and I purchased it right on the spot. They went out of there way to make sure I received exactly what I was looking for and even had another employee waiting in a back up car to bring my sales representative back to the dealership. They changed my tag right in my driveway. They Waited patiently while I added my car to my insurance policy and said if I needed anything to contact them. That is the way a customer should be treated I felt like a movie star. When looking for your next car you ask for Diego at City Kia and you tell them Colleen Tomassetti-Cartier sent you and we will both get $100.00 how is that for a deal. God bless and happy car shopping. 02/09/2023 I needed to get some service an oil change and some additional work Kimberly (Not there anymore) greeted me super nice very friendly with a very happy smile as always when I arrive for oil changes or up keep of my Kia. (Jr.) Kevin Parker (UNABLE TO SEE IF HE IS THERE) Service advisor was friendly and kind as always and this time got me a Lyft to work my first every the Lyft driver was nice and friendly as well a wonderful experience...06/2023 Once again oil change due Kimberly was not there, but Mary [not there anymore] was she was so kind whilst awaiting (Jr.) Kevin Parker my Service Advisor this time we chatted bit more he got me the sevice I needed with a smile always helpful. The team is fantastic. I met with Joe Sales manager we talked about my Sportage and how I love my car I would not trade for a Mercedes. We talked about some future options and he will get back with me in a few days. This place treats you like family they even feed you. I did not see Kimberly at my last oil change a few days ago really miss her. As always (Jr.) KEVIN PARKER excellent service and faster then they promised. I am however still awaiting finance To reach out to me as I have requested them to do so several times about getting a extended service contract.01/2024 Ctc Kimberly and Juan did a great job this time 07/2024 Now 01/24/2026 Anthony George Service Advisor did a great job with recall service and oil change. Patrick is the best sales representative. Met with Service Manager Frank and he went over upcoming service needs and when should get them done.

Courthouse Executive Center CEC

Jul 23, 2024

Google

Great Service. Please give my name Colleen Tomassetti-Cartier when purchasing a new vehicle you get $100.00 off and they will send me $100.00 to it is a win-win. I love my Kia Sportage you turn on car and 60 seconds later it is 60 degrees even when it is 100 degrees outside. I had a Kia Soul it was great too, but the Sportage is bigger and better. In January a few years back I purchased my car from the most excellent sales representative Mr. Diego Rodriguez at City Kia the team was fantastic including Carter Krejci the finance manager. The personal touch they brought me the vehicle of my choice right to my home for my test drive and I purchased it right on the spot. They went out of there way to make sure I received exactly what I was looking for and even had another employee waiting in a back up car to bring my sales representative back to the dealership. They changed my tag right in my driveway. They Waited patiently while I added my car to my insurance policy and said if I needed anything to contact them. That is the way a customer should be treated I felt like a movie star. When looking for your next car you ask for Diego at City Kia and you tell them Colleen Tomassetti-Cartier sent you and we will both get $100.00 how is that for a deal. God bless and happy car shopping. 02/09/2023 I needed to get some service an oil change and some additional work Kimberly greeted me super nice very friendly with a very happy smile as always when I arrive for oil changes or up keep of my Kia. (Jr.) Kevin Parker Service advisor was friendly and kind as always and this time got me a Lyft to work my first every the Lyft driver was nice and friendly as well a wonderful experience...06/2023 Once again oil change due Kimberly was not there, but Mary was she was so kind whilst awaiting (Jr.) Kevin Parker my Service Advisor this time we chatted bit more he got me the sevice I needed with a smile always helpful. The team is fantastic. I met with Joe Sales manager we talked about my Sportage and how I love my car I would not trade for a Mercedes. We talked about some future options and he will get back with me in a few days. This place treats you like family they even feed you. I did not see Kimberly at my last oil change a few days ago really miss her. As always (Jr.) KEVIN PARKER excellent service and faster then they promised. I am however still awaiting finance To reach out to me as I have requested them to do so several times about getting a extended service contract.01/2024 Ctc Kimberly and Juan did a great job this time 07/2024

2016 KIA SORENTO LX/L Owner

Sep 7, 2023

Carfax

Great as always, from my service advisor , Kimberly and Mary, well done by all.

Mellie Mezz

Mar 28, 2023

Google

UPDATED REVIEW 2023 I recently brought my vehicle in for service, and Jason was fantastic! He was so knowledgeable and precise, and he was a joy to work with. I can tell that Jason truly cares about his customers. They did a great job with my vehicle, and I really appreciate the wash and vacuum. Thanks Jason! I appreciate you! This review pertains to the Service Department. It's hard to give a rating, because my reviews are mixed. Without a doubt, Tanya and Mary deserve 5 stars! They were so friendly, knowledgeable and they made me feel like a valued customer. And the techs who worked on my vehicle did a great job with my service appointment. I am really appreciative of the wash & vac too. That was great! The person who answers the phone in the Service Department gets zero stars. It took me calling seven times to actually get her on the phone. I will spare you the agonizing details, but I was able to figure out what she was doing... she was picking up the phone and immediately putting it on mute. Frustrated does not even begin to describe the feeling I had. I kept thinking that I was losing the connection because no human ever said hello when the hold music stopped, and all I heard was dead air. Who does that?? One last bit of feedback... when you are returning your client's vehicle, please don't park it so that it is sardined in between two other vehicles. It took me going back and forth at least 7 times to get out of that spot.

Donovan

Feb 28, 2023

Cars.com

Take my car for oil change on February22. My service advisor was Anthony George he make sure everything was fine there was no complain, everything was on point he was just the best. Mary make sure we have snacks to eat, she is the best ever

Mark D.

Feb 17, 2023

Cars.com

Took my car in for service was very pleased with my service advisor. Carlos Sanchez. Everything was taken care in a reasonable amount of time. The process is easy and Mary hooks you up with snacks and drinks.

Stella Pole

Feb 3, 2023

Google

We received superb service here. We were really pleased with Henry's help. He was kind, helpful, and honest. We cannot recommend this dealership enough. At our arrival, they were organized and efficient. They have an excellent system of keeping things moving. You are assigned someone who stay's in contact with you and Henry was very helpful so that we knew what was really needed and what could wait. Jay at the front does a good job in being cheerful and greeting customers and Mary bid us on our way. Really well done to a great team who all seem to love their jobs and are happy to help!

Robert Mattson

Dec 6, 2022

Google

Anthony George was and is amazing every time I come in. Once you meet him you know youre appreciated for being there and has always done what he said would be done and updated me with updates and any issues. Not to mention, he knows the brand and vehicles extremely well. City Kia is a place that I will keep a relationship with for years im sure so that is worth something to me as well. I purchased a vehicle there so I can say I love the way I have been treated which was straight forward and appreciated, I also had the pleasure of speaking with the service managers as well and left feeling great about my decision on where I trust with my vehicle, purchase or services. One more Gem of Happy at this service department is Mary! The most kind, helpful customer satisfaction service representative I have seen in a workplace. Always a smile, and an obvious passion to help and go above and beyond for a customer. Once again, thanks AG be seeing you soon for some tires and brakes. Rob

Jim G

Oct 25, 2022

Google

Anthony was very helpful in getting my issues resolved, which after further testing ended up being a bad battery causing my dash warning lights to turn on randomly. I appreciate the attention to detail that was taken. I also found Kimberly and Mary to be very friendly and attentive in the reception area. This service trip felt less stressful than others, and that my time and business was appreciated. Thanks all!

Courthouse Executive Center CEC

Oct 22, 2022

Google

Great Service. Please give my name Colleen Tomassetti-Cartier when purchasing a new vehicle ypu get $100.00 off and they will send me $100.00 to it is a win-win. I love my Kia sportage you turn on car and 60 seconds later it is 60 degrees even when it is 100 degrees outside. I had a Kia soul it was great too, but the sportage is bigger and better. In January I purchased my car from the most excellent sales representative Mr. Diego Rodriguez at City Kia the team was fantastic including Carter Krejci the finance manager. The personal touch they brought me the vehicle of my choice right to my home for my test drive and I purchased it right on the spot. They went out of there way to make sure I received exactly what I was looking for and even had another employee waiting in a back up car to bring my sales representative back to the dealership. They changed my tag right in my driveway. They Waited patiently while I added my car to my insurance policy and said if I needed anything to contact them. That is the way a customer should be treated I felt like a movie star. When looking for your next car you ask for Diego at City Kia and you tell them Colleen Tomassetti-Cartier sent you and we will both get $100.00 how is that for a deal. God bless and happy car shopping.10/19/2022 I needed to get some service an oil change and some additional tire rotation Kim greeted me super nice very friendly with a very happy smile and then I was also agreed to again by Mary it was my birthday and they were really nice they gave me hot dog and chips and a soda and Danish and then my service administrator Jr. Kevin training Charlis friendly and kind as always a wonderful experience...