Orlando Anil

Yusmari Franco

Aug 12, 2026

Google

Excelente experiencia con Orlando durante la compra del Kia para mi hijo. Desde el primer momento fue muy amable, profesional, atento y paciente con nosotros. Nos explicó todo el proceso claramente, respondió nuestras preguntas y se aseguró de que nos sintiéramos cómodos con la compra. Agradecemos mucho su excelente atención y disposición para ayudarnos. Hizo que la experiencia de comprar el vehículo de mi hijo fuera fácil y agradable. Definitivamente recomiendo a Orlando a cualquiera que esté buscando un vehículo y quiera recibir un servicio de primera. ¡Muchas gracias por todo

yahairaarodriguez77

Jul 27, 2026

DealerRater

Their customer service is excellent, and I truly appreciate how they treat their customers with respect and honesty. That’s why I continue coming back and confidently recommend City Kia to my family and friends. Thank you for always making every visit a positive one . Thank you for taking good care of my.k5 💪🤗🤗 Employees Worked With: Orlando Anil

Angel Montijo

Jul 8, 2026

Google

City Kia has one of the greatest teams in town. They provide great service in both the Sales Department and the Service Department. Contact Orlando Jesus in the Sales Department, and he will be happy to help you find your new or pre-owned car, SUV, minivan, or truck. If you need service for your vehicle, contact Daniel Landeiro. He is very professional and will make sure you are well taken care of. As an added bonus, they wash your car and return it spotless.

ehmiad

Jul 2, 2026

DealerRater

Excellent service! The staff was professional, honest, friendly, and very helpful. The buying process was smooth, transparent, and efficient. They answered all my questions and made everything easy. I highly recommend this dealer to anyone looking for a reliable and trustworthy experience. Employees Worked With: Orlando Da Silva, Edison Cordero, Samer Ezzi, Maximiliano Ercolani, Savannah Leinbock, Vanessa Bahnsen, Terrence Manning, Carlos Diaz, Aury De la Rosa, Orlando Anil

Carmen

Jun 10, 2026

DealerRater

Me gustó el trato que me dieron y lo rápido que me a probaron mi guagua, Orlando excelente vendedor .

gemn430

Jun 7, 2026

DealerRater

City Kia of Greater Orlando has great service and the car was ready quick! Would recommend

Ibrahim Abdalla (Abe)

Jun 6, 2026

Google

Sales representative Job Gomes was a very helpful from the first moment we met. He listened to my need and provide me with information about new car and share options to purchase a new Kia Car . He did a great Job walk through all models and share with me recommendations and options. Also after the purchasing the car and paperwork is done, he continues to follow on cleaning and moving my stuffs from my old car and placing my license plat on my new car and also placing sun-pass sticker. I do really appreciate Mr Gomes help and his proficient support . We Will buy in near future another car from City Kia Greater Orlando because the excellent sales team like Mr Gomes . Special thanks to all staff. Ibrahim abdalla

erycalaboy

Jun 5, 2026

DealerRater

Salesman Walter was awesome, he was informative not pushy and listened to what we wanted and needed and followed through on our requests. Walter as well as all staff members who we encountered were friendly, professional and courteous. Will recommend KIA of Orlando to friends and family

Roberto Mejia

Jun 3, 2026

Google

Orlando Anil es el mejor vendedor que pude encontrar. Escucho las necesidades mia y de mi esposa y con una calma busco Solución a todo. El mejor por mucho y visitamos tantos dealer y el fue el mejor.

D Jackson

Jun 2, 2026

DealerRater

I love my Kia K5, but my experiences with the service department at City Kia of Greater Orlando have been consistently disappointing. While my sales experience in 2023 was excellent, the service side has been frustratingly inconsistent. There appears to be a high turnover among service advisors, and nearly every visit involves working with someone new. Unfortunately, if I have one decent experience, it often seems to be followed by several frustrating ones. My most recent visit on May 13th was for a nail in my tire, a recall, and an oil change. Throughout the process, communication was inconsistent, I felt rushed, and I received conflicting information regarding the work performed. After receiving my vehicle back, I continued hearing a noise from the tire and contacted the service department because I was concerned and preparing to travel. I specifically requested a callback regarding what I considered a safety concern and did not receive a timely response. I have also experienced long wait times, incomplete follow through on promised services, conflicting information, and repeated pressure regarding customer survey ratings. Customer satisfaction should be earned through quality service and communication, not requested afterward. In an effort to address my concerns privately, I emailed management directly. Manager Michael did initially reach out, but I was unavailable at the time and returned his call later that day as discussed. I also followed up by text and did not receive any further response. As a result, my concerns remain unresolved. I genuinely love my vehicle, but I no longer feel confident in the service experience at this location.