Orlando Da Silva

Yusmari Franco

Aug 12, 2026

Google

Excelente experiencia con Orlando durante la compra del Kia para mi hijo. Desde el primer momento fue muy amable, profesional, atento y paciente con nosotros. Nos explicó todo el proceso claramente, respondió nuestras preguntas y se aseguró de que nos sintiéramos cómodos con la compra. Agradecemos mucho su excelente atención y disposición para ayudarnos. Hizo que la experiencia de comprar el vehículo de mi hijo fuera fácil y agradable. Definitivamente recomiendo a Orlando a cualquiera que esté buscando un vehículo y quiera recibir un servicio de primera. ¡Muchas gracias por todo

CARLOSEOB

Jul 27, 2026

DealerRater

Excelente servicio, fue un poco lento el proceso pero valió mucho la pena. Gracias a Sebastian que sirvió de mucha ayuda con su sinceridad y profesionalismo. Employees Worked With: Orlando Da Silva, Sebastian Murillo

Angel Montijo

Jul 8, 2026

Google

City Kia has one of the greatest teams in town. They provide great service in both the Sales Department and the Service Department. Contact Orlando Jesus in the Sales Department, and he will be happy to help you find your new or pre-owned car, SUV, minivan, or truck. If you need service for your vehicle, contact Daniel Landeiro. He is very professional and will make sure you are well taken care of. As an added bonus, they wash your car and return it spotless.

ehmiad

Jul 2, 2026

DealerRater

Excellent service! The staff was professional, honest, friendly, and very helpful. The buying process was smooth, transparent, and efficient. They answered all my questions and made everything easy. I highly recommend this dealer to anyone looking for a reliable and trustworthy experience. Employees Worked With: Orlando Da Silva, Edison Cordero, Samer Ezzi, Maximiliano Ercolani, Savannah Leinbock, Vanessa Bahnsen, Terrence Manning, Carlos Diaz, Aury De la Rosa, Orlando Anil

Joyce Neumon

Jun 19, 2026

Google

I had the pleasure of being assisted by Patrick and Orlando Da Silva.Unfortunally,I forgot Patrick's last name. He has reached out to me. I have never had a better experience than at City Kia.

Joyce Neumon

Jun 18, 2026

Google

I had the pleasure of being assisted by Patrick and Orlando Da Silva.Unfortunally,I forgot Patrick's last name. He has reached out to me. I have never had a better experience than at City Kia.

gemn430

Jun 7, 2026

DealerRater

City Kia of Greater Orlando has great service and the car was ready quick! Would recommend

Ibrahim Abdalla (Abe)

Jun 6, 2026

Google

Sales representative Job Gomes was a very helpful from the first moment we met. He listened to my need and provide me with information about new car and share options to purchase a new Kia Car . He did a great Job walk through all models and share with me recommendations and options. Also after the purchasing the car and paperwork is done, he continues to follow on cleaning and moving my stuffs from my old car and placing my license plat on my new car and also placing sun-pass sticker. I do really appreciate Mr Gomes help and his proficient support . We Will buy in near future another car from City Kia Greater Orlando because the excellent sales team like Mr Gomes . Special thanks to all staff. Ibrahim abdalla

erycalaboy

Jun 5, 2026

DealerRater

Salesman Walter was awesome, he was informative not pushy and listened to what we wanted and needed and followed through on our requests. Walter as well as all staff members who we encountered were friendly, professional and courteous. Will recommend KIA of Orlando to friends and family

D Jackson

Jun 2, 2026

DealerRater

I love my Kia K5, but my experiences with the service department at City Kia of Greater Orlando have been consistently disappointing. While my sales experience in 2023 was excellent, the service side has been frustratingly inconsistent. There appears to be a high turnover among service advisors, and nearly every visit involves working with someone new. Unfortunately, if I have one decent experience, it often seems to be followed by several frustrating ones. My most recent visit on May 13th was for a nail in my tire, a recall, and an oil change. Throughout the process, communication was inconsistent, I felt rushed, and I received conflicting information regarding the work performed. After receiving my vehicle back, I continued hearing a noise from the tire and contacted the service department because I was concerned and preparing to travel. I specifically requested a callback regarding what I considered a safety concern and did not receive a timely response. I have also experienced long wait times, incomplete follow through on promised services, conflicting information, and repeated pressure regarding customer survey ratings. Customer satisfaction should be earned through quality service and communication, not requested afterward. In an effort to address my concerns privately, I emailed management directly. Manager Michael did initially reach out, but I was unavailable at the time and returned his call later that day as discussed. I also followed up by text and did not receive any further response. As a result, my concerns remain unresolved. I genuinely love my vehicle, but I no longer feel confident in the service experience at this location.