Ramon Montes

John Gomes

Jul 30, 2024

Google

Amazing Experience at City Kia! "I just bought a car from City Kia and had a fantastic experience! Job Gomes and Samer were my sales guys and they were super knowledgeable and friendly. They helped me find the perfect ride and made the whole process easy and stress-free. Shoutout to Ramon Alvarez, the manager, who made it all happen! He worked with Job and Samer to get me an incredible deal. Thanks, Ramon, for your help and expertise! If you're looking for a new car, I highly recommend City Kia. Job, Samer, and Ramon will hook you up with a great deal and make the process smooth sailing. Thanks again, City Kia team, for an amazing experience!"

Mayra Celis

Jul 8, 2024

Google

I bought my first Kia, after many years having only used brands like Honda and Toyota, and I was very satisfied with the purchase of my Kia Sportage, my experience at the dealer was very gratifying, the seller was Maximiliano, very attentive, patient and without pressure, he attended to each of my requirements, Ramon the Manager was very professional and attentive to the process. Thank you Kia for my Wonderful purchasing experience with you.

Marielena Urribarri

Jun 8, 2024

Google

I had an AMAZING experience at City Kia. Best dealer in Orlando, hands down! I love my new Kia Sportage, couldnt be more happy. Thanks to Ramon, Keith, Luisana and Orlando for your service, these people they truly know what customer service is. Thank you!!!

Alexandra Castell

May 3, 2024

Google

Excelente atencin, calidad en el servicio mi vendedor Orlando y Ramn me ayudaron muchsimo gracias a su apoyo pude salir con mi carro 2024

Lisset Perdomo

Apr 6, 2024

Google

El mejor equipo, su trato siempre a sido excepcional, gracias a Orlando, Ramn, Karina, y Robert

Yanelkis A.

Jan 23, 2024

Yelp

On August 2023 I brought a "certified city Kia car " but Ford. with a bunch of warrantees which means nothing at the moment you need it. Do not believe them I countless the times I called them to fix my issue which they are responsible for and they just denied helping me but yet the sale person just know how to add hard inquiries to my credit which I hate. My issue is that within 2 months of buying the car the light engine came on I honestly thought it was an error it turned out it was not, it was an issue with my battery a AGM at that a battery that last 7 years least 5 years of course guiding by the low low numbers on the measured, volts and rating Showed in the diagnosis made by them the battery was already BAD when I brought my car I was probably ok maybe a year later from getting my car but not 3-4 months later that is insane my car have 54thousand miles I barely USE my car this problem was gaven to me they just found the fool to sold the car to turning on the lights on the dashboard right before. Oh i ended up paying $483.00 for the batter which they should refund me. Second issue after changing the battery guess what? light came back on I have pics because I'm getting ready since the first day to take this to small court claims and of course I'm Filing a claim on BBB I spoke with 2 layers already and made a report with the bank that gave me the auto loan which is also proof I tried to contact this people Almando ,Dan, Ramon which nobody cares they already got their fool. Same day I got the car after a battery change the engine light came back on 5 hours later to be exact I called Josh he told me bring it in to do another diagnosis which are 200 by the way. A test was done according to them nothing is wrong with the car they turned off the again and I came back home 2 days later the engine light came back on I called josh again same thing bring it in I have to called my job to call out for the girl at the service telling me josh was no in that day to come back after the holidays. I made an appointment and went back and yes each time I been there is 7-8 hours wait, 7 hours later looks like they found the issue that with two prior diagnosis they were not able to find now I have an oil leak yeah since I have not take my car to get fix because I do not think is fare I also have to pay for this issue this came like that from the dealer and prior owner I don't know the dealer should've check better the car before received now they want my insurance to pay for this because according to Almando de warranty "I have to had the car for at least a year" so yes nothing have been done. I'm paying $268 for insurance $530 for my car and I'm not using it because the dealer just washed their hands also I just received a letter from the DMV I have to renew my Registration I should have known this was a mistake when within 1 month I was taking this car for a recall I feel scammed, lied to. A solution 1-Could be giving me another car within the loan I already have I do not want a trash car is getting mess up every 3 months. 2-The dealer should fix this oil leak not me , not my Insurence I'm supposed to have a bunch of warranties from the dealer so FIX it.

Cassidee Rozier

Nov 12, 2022

Google

My dad and I had a great experience. Thanks to Ramon, Jo, Job, Joel, Gabriel( had music and everything), and of course Erick( #virgogang #rock #bestfirstdayever). If you go, you gotta ask for Erick!