Sebastian Monsalve

Rochely M

Sep 9, 2026

Google

Bien atento el servicio . Very friendly and proffesional . Sebastian 100 % recomendado !

Edward Gonzalez

Sep 8, 2026

Google

I had an excellent experience with City Kia of Greater Orlando from beginning to end. I contacted several dealerships and asked to handle the initial negotiations electronically because of personal circumstances. Andrew was the only initial representative who immediately respected that request. His responsiveness, flexibility, and no-pressure approach were major reasons I continued with City Kia. Raul then worked with me on pricing and financing. His calm and professional communication truly stood out. I was juggling difficult family circumstances and became frustrated at times, but Raul consistently listened, addressed my concerns, and made me feel understood rather than pressured. The team ultimately found a competitive financing solution and arranged complimentary home delivery when electronic signing was unavailable. Joseph handled the final finance documents. I sent approximately seven questions or concerns about the contract, and he personally called me to review every one. He corrected or added what needed attention and clearly explained anything that could not be changed. His patience and transparency allowed me to feel confident about the final agreement. Sebastian handled the delivery and signing. He respectfully accommodated my mother’s medical condition, gave me all the time I needed to review the paperwork, and voluntarily walked me through the vehicle’s features afterward. From Andrew to Raul, Joseph, and Sebastian, everyone was patient, professional, transparent, and accommodating. They turned what could have been a stressful remote purchase into a smooth experience. I confidently recommend City Kia and its team.

Wilfredo Roque

Sep 1, 2026

Google

We had a great experience with Sebastian and Danny. Great to work with and both very honest. Thank you both.

Frances Michelle

Aug 22, 2026

Google

Sebastián fue muy atento y servicial. Excelente en su trabajo e impecable. Gracias Gabriel también por darnos la oportunidad de irnos montados en nuestra Kia Sorento 2026. Somos una familia feliz gracias a ustedes. Bendiciones

Gesileia Silva

Aug 18, 2026

Google

I had a great experience working with Sebastian on my new car. He was very friendly, helpful, and made the whole process easy. I really appreciated that he was able to help me in Portuguese. Highly recommend Sebastian!

Alejo Forero

Aug 17, 2026

Google

Sebastián es Bastante amable, pude conseguir lo que queria y el precio que queria

A&S GLOBAL GROUP LLC

Aug 17, 2026

Google

Atención excelente de Sebastián, muy amable y súper profesional!

Cesar Betancourt

Aug 16, 2026

Google

I had a great experience buying my new Kia at City Kia of Greater Orlando, and I have to give a big thank you to Sebastian Monsalve for making the whole process so easy. He was friendly, patient, and never made me feel pressured. He took the time to answer my questions and helped me find the right car for me. I’m really happy with my new car and with the way Sebastian treated me throughout the whole process. If you’re looking for a new Kia, definitely stop by City Kia of Greater Orlando and ask for Sebastian. He’ll take good care of you! Thanks again, Sebastian! I really appreciate all your help!

Lauri Engler

Jul 26, 2026

Google

Another pleasant visit to City Kia Service to complete suggested maintenance. I was greeted promptly and graciously by service advisor Abel and he fully explained the plan for the scheduled service and gave me a preliminary completion timeline. I was then greeted by Sebastian in sales regarding the current Carfax report on my vehicle. He showed me how the current status of my car and the maintenance I've completed toward its care affected the current value and asked if I had any interest in choosing a new KIA based on the value of my current auto. We took a quick look around, but I do love my current car, so at this time I was all set. However, it was great to know that City Kia is keeping track of my car's value and giving me options if I am interested in changing in the future. He was very personable and if I were in the market for a new car, I would gladly work with him in the future. I returned to service and received another time update and full report of their findings on my 2023 Soul from Abel, including full diagrams regarding a required alignment, with specific numbers indicating the exact (incorrect) position of my wheels down to fractional amounts. Air and cabin filters, brakes and tires were checked, and did not require replacement at this time. It's always great to get this news - you know your team is looking out for both your safety AND your pocket. I had asked Abel about some strange readings on my car's tire inflation numbers per the tracking system on the car, and he made sure to go back into the service bays and ask the techs to check it again before I was cleared to go. Thank you very much, Abel, for your diligence - it is greatly appreciated! I also enjoyed the upgraded seating in the lounge area - the chairs are roomy and very comfortable! While everyone was very busy and obviously working hard to take care of their customers, I was very pleased with the regular updates and being kept in the loop regarding the timelines for completion. See you again around the holidays!

CARLOSEOB

Jul 26, 2026

DealerRater

Excelente servicio, fue un poco lento el proceso pero valió mucho la pena. Gracias a Sebastian que sirvió de mucha ayuda con su sinceridad y profesionalismo. Employees Worked With: Orlando Da Silva, Sebastian Murillo