Hector Nieves

Hector Nieves

General Manager

Management

4.2(10 reviews)
7275277151[email protected]

Reviews

10

Adam Cotto

Oct 17, 2026

GoogleGoogle

Update (10/17/26): I recently purchased another vehicle from Crown Buick GMC, and somehow the buying experience was even better the second time around! Drew Oleson and the GM, Hector Nieves, went above and beyond to make sure I was well taken care of throughout the entire process. Their professionalism, responsiveness, and commitment to customer service truly stood out. I couldn’t be happier with my experience and would highly recommend Crown Buick GMC to anyone looking for a great dealership and an even better team! I had a great experience buying a truck from Crown Buick GMC. Spencer Guy was very knowledgeable, helpful, patient, and was a pleasure to work with. This was easily the best experience I've every had at a car dealership!

Julio Martinez

Jun 22, 2026

GoogleGoogle

Claire Simpson!! I can not begin to explain how efficient she made my vehicle purchase . I did not have to spend additional time at the showroom because she was able to have everything ready, printed and waiting for me to finalize the sale. Hector Nieves, the General Manager was very helpful as well and did not waste any time telling me answers I asked directly. I would definitely buy from Crown GMC again!

2025 GMC SIERRA K1500 SLT Owner

Apr 26, 2026

CarfaxCarfax

It was fast and convenient. Worked for me

2022 BUICK ENCORE GX SELECT Owner

Mar 24, 2026

CarfaxCarfax

All I have to say is...I do recommend 100%

LEE H

Jan 11, 2026

GoogleGoogle

Friendly, knowledgeable, professional. Happy Customer!

Kesha B

Jun 18, 2025

EdmundsEdmunds

Very clean,courteous, and efficient .

Jared.geffon

Jun 16, 2025

DealerRaterDealerRater

I bought a 2020 Certified pre-owned Buick Enclave with 53,000 miles from Boris and about 30 seconds after driving off the lot the power steering froze up. Could barely turn the wheel, putting myself and others in a potentially dangerous situation. I immediately drove it back to the lot and since it was 7:30 the doors were locked. Knocked on the door and someone took my keys and said they would send to service the next morning. Had to Uber home. Here we are over 2 weeks later and being told there is no ETA as the part needed is back ordered. So I am now paying for a car that Immediately went into the shop, and could potentially be there for up to 6 months, maybe longer. I asked for a refund given the situation but only offered an exchange for something the same price, which there happens to be nothing in inventory. I knew something was fishy with this dealership when about 8 months ago I came in to test drive a Mercedes but was told the manager had driven it home for the night. All the way to Sarasota. I shouldve listened to my better instincts and avoided this dealership as its obvious they treat their used cars like garbage. I would avoid buying anything from this dealership if you can.

Jared.geffon

Jun 15, 2025

DealerRaterDealerRater

I bought a 2020 Certified pre-owned Buick Enclave with 53,000 miles from Boris and about 30 seconds after driving off the lot the power steering froze up. Could barely turn the wheel, putting myself and others in a potentially dangerous situation. I immediately drove it back to the lot and since it was 7:30 the doors were locked. Knocked on the door and someone took my keys and said they would send to service the next morning. Had to Uber home. Here we are over 2 weeks later and being told there is no ETA as the part needed is back ordered. So I am now paying for a car that Immediately went into the shop, and could potentially be there for up to 6 months, maybe longer. I asked for a refund given the situation but only offered an exchange for something the same price, which there happens to be nothing in inventory. I knew something was fishy with this dealership when about 8 months ago I came in to test drive a Mercedes but was told the manager had driven it home for the night…. All the way to Sarasota. I should’ve listened to my better instincts and avoided this dealership as it’s obvious they treat their used cars like garbage. I would avoid buying anything from this dealership if you can.

Ray Sparks

May 27, 2025

GoogleGoogle

Amazing customer service!

Eddie Pringle

May 23, 2025

GoogleGoogle

Exactly as promised and feel safe driving my truck, let people know not to mess with the adjustments in vehicle

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