Jacquel Waller

Jacquel Waller

Service Advisor

Service

5(10 reviews)
7275277151[email protected]

Reviews

10

Candy Perkins

Jul 9, 2026

GoogleGoogle

Jaquell is a Awesome service advisor ,he will be the one I'll go to for truck needs so nice and ALWAYS goes out of his way for me thank you Quell 😁

Richard D

Jul 7, 2026

GoogleGoogle

Jacquel Waller did a great job getting my issues fixed and keeping me informed of the progress. Mr Waller cares about making sure your vehicles is correct and safe when you leave Crown GMC, Thank you!

ERNIE IHRIG

Jun 21, 2026

GoogleGoogle

I called the advisor (Jacquel Weller) to arrange my 30,000 mi maintenance visit, and checkup. He arranged a day that worked for me, and I came in and dropped it off. He advised that it would be late in the day that it would be ready, and discussed the scan that was done of my car too, and that I needed tires. The courtesy shuttle driver, Greg Walker, drove me home, and later in the day, the other driver, Kevin, came and got me, when Jacquel said it was ready. I appreciate being kept informed, and that they came & got me at home, and I asked to have it washed too - which was done. Thanks to all.

Teddy Luna

Jun 20, 2026

GoogleGoogle

I always receive friendly and courteous service from Crown. Jacquel Waller did an excellent job when I had an issue with two recalls during a regular service maintenance. Thank you Jacquel for your kindness and professionalism.

Tamara White

Jun 14, 2026

GoogleGoogle

Jacquel is always welcoming, informative and attentive when I schedule maintenance appointments. The wait is always reasonable for the service Im requesting.

Catherine Granger

May 15, 2026

GoogleGoogle

Service Advisor Jacquel Waller @ Crown Buick is a fantastic advisor. He took care of my 2020 Encore Buick repairs made sure all services on my vehicle were properly taken care of this time . Then My wire connection to Apple Play had a short he told me to return with new wire and he would show me how connect it, and he did. He is an honest man, I would recommend Jacquel Waller to purchase a vehicle, and service it! He is considerate and honest!

Lesabia Copper

May 12, 2026

GoogleGoogle

Jay is the man with the plan and doesn’t mind getting his hands dirty in the service departments . Making sure everyone is happy and the car is in great hands . Thank you so much

Dean Gunter

Apr 28, 2026

GoogleGoogle

I went to Crown Buick GMC for my 20,000 mile service and oil change. My Service Advisor was Jacquel Waller. Jacquel was very friendly and professional and was very thorough in explaining to me what they were going to do. During the 2 1/2 hours that I waited, Jacquel updated me on the progress. It was a very good experience getting my truck serviced and tires rotated.

Patricia Eckstein

Mar 22, 2026

Cars.comCars.com

It is a pleasure doing business with Crown Buick. My service adviser Jacquel Waller helped me understand what chunked tires are. After he explained it to me, i did replace the tires that will needed. When the time comes to get a new car , it will definitely be for this dealership.

Patricia Eckstein

Mar 22, 2026

Cars.comCars.com

It is a pleasure doing business with Crown Buick. My service adviser Jacquel Waller helped me understand what chunked tires are. After he explained it to me, I did replace the tires that were needed. When the time comes to get a new car, it will definitely be for this dealership.

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