Jacquel Waller

Randy Hedrick

Oct 6, 2026

Google

Jay and Crown GMC did a great job of managing my auto warranty and auto insurance for a leaking and cracked windshield on my truck. He even provided a loaner car while the issue was being settled with the warranty and insurance companies. Great job!

dennis sherbak

Oct 2, 2026

Google

Service advisor, Jay, was excellent!!

Terrell Nixon

Oct 2, 2026

Google

I’ve been coming to Crown GMC for a while now, and every time I work with Jay Waller, the service is nothing short of excellent. Jay is professional, knowledgeable, and always goes the extra mile to make sure I’m taken care of. He keeps me updated on my vehicle, explains what’s going on in a clear way, and always gives me the right call when my car is ready. Jay makes the whole process smooth and stress-free, and that kind of consistency is rare. It’s because of his great service that I’ll keep coming back to Crown GMC. Jay is truly an asset to the team, and I highly recommend asking for him if you want outstanding service!

Kurt Williams

Sep 30, 2026

Google

Great customer service provided by Jay. He ensured every issue was addressed in a timely fashion. The service team's attention to detail with my vehicle maintenance requirements was impeccable. In addition, the auto detail team does fantastic work as well! The truck looked like it just rolled off the showroom floor!

tammyswagner

Sep 19, 2026

DealerRater

Jay in service was very attentive. He quoted the car repair and delivered in the time he said. We are happy with our service Employees Worked With: Jacquel Waller

Jay Patterson

Aug 30, 2026

Cars.com

Jay is very courteous and respectful. His work ethics are highly valued. We love the customer Care experience that he provides each visit.

Stobaeuscarl

Aug 3, 2026

DealerRater

Jay has always been friendly and courteous. He is on time with my appointments for my car care . Tammy sells me all of my cars. She listens and cares Employees Worked With: Tammy Wagner, Jacquel Waller

Harry Ossenberg

Jul 28, 2026

Google

A few weeks ago, we brought our 2019 Cadillac XT5 in Crown Buick GMC's service department due to an oil leak. Our service advisor was Jacquel Waller, and our tech was Thomas Seijas. The service was simply outstanding. Jacquel was very helpful and communicated with us frequently, and Thomas repaired the oil leak . They even sent pictures to us during the repair to keep us informed. All in all, the service exceeded our expectations. Thanks guys!!!

Bridget Booze

Jul 28, 2026

Google

Totally excellent experience. Mr Jaquel Waller is very knowledgeable and customer friendly. He’s a true professional!

Candy Perkins

Jul 9, 2026

Google

Jaquell is a Awesome service advisor ,he will be the one I'll go to for truck needs so nice and ALWAYS goes out of his way for me thank you Quell 😁