Mark Fernandez

Mark Fernandez

Financial Services Manager

Finance

5(10 reviews)
7275277151[email protected]

Reviews

10

Niki Richards

Oct 24, 2026

GoogleGoogle

Tammy Wagner, Mark Fernandez and Cole Connor made an outstanding team to help us with the purchase our new GMC 2500. Tammy was so incredibly helpful and responsive, Mark made sure the financing was seamless and quick and Cole helped us with the BEST deal. We would highly recommend you go see Tammy for your next purchase.

masi5250

Oct 22, 2026

DealerRaterDealerRater

i dealt with Tammy Wagner 11 years ago. i just bought a 2026 she is great i plan to buy a 2027 Employees Worked With: Tammy Wagner, Cole Connor, Mark Fernandez

John Peeples

Sep 28, 2026

GoogleGoogle

Just leased a 2026 Buick Enclave from Tammy Wagner, and she was excellent as always. This is the 7th vehicle she’s helped us with, and each one has been a pleasure. Mark Fernandez handled the financing for us again and did a great job explaining everything. Couldn’t ask for a better experience.

Clchrome

Sep 28, 2026

DealerRaterDealerRater

Tammy Wagner was great to work with! I would highly recommend her services! Easiest purchase ever! Employees Worked With: Tammy Wagner, Mark Fernandez

granny0320

Sep 17, 2026

DealerRaterDealerRater

I have been working with Tammy Wagner for months now and she is so kind and patient with me. I ended up not buying a car but she is very pleasant to work with. I have always bought my cars at Crown and are very satisfied with them. Tammy is exceptional!! Employees Worked With: Tammy Wagner, Mark Fernandez, John Grundon

Tom

Aug 26, 2026

DealerRaterDealerRater

Tammy Wagner leased me 4 Buicks. She makes it a great experience every time. Go see her Employees Worked With: Tammy Wagner, Cole Connor, Mark Fernandez

Leila Castellanos

May 22, 2026

GoogleGoogle

5/22/2026 Kim Moore was absolutely amazing! She went above and beyond to advocate for me with Triton, ensuring my repairs were fully covered under my extended warranty. She even handled the rental car arrangements for me while my car was in the shop, making the entire process seamless. Kim was friendly, professional, and highly communicative throughout. I can't recommend her enough! 11/30/2025 I just want to give a sincere thank you to John Grundon at Crown Buick. Right before Thanksgiving my car had to go in for repairs, and I was honestly stressed about being without a vehicle during the holiday week. John stepped in and took care of everything. He helped secure a rental through Enterprise — all covered under my warranty — so I could still get around with no interruption. And even with the holiday going on, he made sure my car was finished and ready for me by Saturday. John kept me informed the whole time, was patient with all my questions, and truly made a stressful situation so much easier. I’m really grateful for his kindness and professionalism. If you ever need service at Crown Buick, John is the one to ask for. 10/24/2025 - ⭐️ Crown Buick GMC Review – Mark Fernandez & John Grundon I recently worked with Mark Fernandez and John Grundon at Crown Buick GMC to purchase an extended warranty through Triton, and I couldn’t be more pleased with the experience. Both Mark and John were extremely knowledgeable, professional, and patient. They explained the benefits clearly without being pushy and helped me understand how user-friendly Triton is when it comes to approving claims or handling any issues in the future with my Buick Encore. Thank you both for your time, guidance, and excellent customer service! 9/29/2025 Huge thanks to John Grundon at Crown GMC Buick for getting my car seen so quickly and handling every issue! 🚗✨ I’ve trusted Crown for all my maintenance for years, and honestly, it’s the only place I take my car. 🙌 Shoutout to John and the amazing team! #CrownGMCBuick #CarCare #TrustedService

Eugenio Garcia Jr

Apr 2, 2026

GoogleGoogle

Dear Crown Buick GMC Team, I wanted to take a moment to share my experience regarding my recent vehicle purchase. From the very beginning, the purchasing process was seamless. Jeff, my sales representative, was professional, informative, and attentive throughout the entire experience. He took the time to explain everything clearly and made the process smooth and enjoyable. It was truly a pleasure working with him. Although I did encounter an issue with my initial purchase on March 28, 2026, where the auto stop system was not functioning properly, I was extremely impressed with how the situation was handled. Jeff, along with Mark, the General Manager, made the exchange process completely seamless and stress-free. I sincerely appreciate the level of customer service, professionalism, and care that both Jeff and Mark demonstrated. Their commitment to ensuring customer satisfaction did not go unnoticed. Thank you again for providing such a positive experience.

Pedro M Roman

Mar 5, 2026

GoogleGoogle

Tammy Wagner is a magnificent asset in your location. She explained our concerns, and made our decision making, much easier. We then were assisted by Mark Fernandez, who also explained all of the details about financing our vehicle. Overall it was a great and pleasant experience.

Robbie Company

Feb 11, 2026

GoogleGoogle

We had great customer service from Jamie and Ed! We appreciated them showing and telling us about their cars then stepping back as we worked on our decision. No pushy salesman! They knew their automobiles and were confident in who they worked for which gave us more confidence in Crown. We were able to work with Mark our financial services manager, who made this process very easy. Also we are from a small hometown in Texas, and we experienced that caring hometown feeling from the employees at Crown. We know we made the right decision of purchasing our car from Crown! Thank you all so much!

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