
Charles DeFriese
Jul 1, 2026
Caleb Barham did a great job in getting everything setup for my truck to get the needed repairs taken care of with the warranty company.
Bain Ervin
May 10, 2026
Had a great experience at Crown Jeep in Cleveland during my recent service visit. Everything was quick, easy, and done right. Big thanks to Caleb Barham for taking such good care of me. He was friendly, helpful, and kept me in the loop the whole time.
Jack Glover
Feb 13, 2026
I recently took my 2019 RAM 1500 to Crown of Cleveland for new tires, brakes, a front-end alignment, and an oil change, and Service Advisor Caleb Barham provided truly excellent service throughout the entire experience. Jesse was incredibly thorough in going over all the pricing details and took the time to explain various options that could help lower the overall cost without compromising on quality. His professionalism, knowledge, and willingness to help made the entire process smooth and stress-free. Its always a pleasure working with Caleb at Crown of Cleveland, and I highly recommend him for anyone needing reliable and honest service!
Alfonso Rivezzo
Feb 12, 2026
Beautiful facility, professional staff, Caleb the service advisor was awesome! oil change in and out as promised!
Brad
Jan 15, 2026
Great service from Caleb Barham at Crown CDJR. Kept me informed of service progress in a timely manner and the issues involved. Not thrilled about my second battery recall, but thats all Jeeps (Stellantis) issue. Service was fine. I would recommend the service dept. Price was N/A.. a recall.
Brad
Jan 15, 2026
Great service from Caleb Barham at Crown CDJR. Kept me informed of service progress in a timely manner and the issues involved. Not thrilled about my second battery recall, but that’s all Jeep’s (Stellantis) issue. Service was fine. I would recommend the service dept. Price was N/A.. a recall.
Reginald Jordan
Jan 14, 2026
Caleb Barham always puts me at ease when I have to have my vehicle serviced. He takes the time to explain in detail whats needed. Hes a great asset to this dealership.
Reginald Jordan
Jan 14, 2026
Caleb Barham always puts me at ease when I have to have my vehicle serviced. He takes the time to explain in detail what’s needed. He’s a great asset to this dealership.
Chad Gerrells
Jan 8, 2026
The service department was prompt and thorough. We were able to watch the work from the waiting area. Caleb Barham, our service advisor was great, as usual. He didn't try to up sell us, and even tried to save us some money in future visits.
Derrick Harris
Jan 3, 2026
I had a hybrid battery pack installed. The process started in November because it took 45 days for the part to be delivered. Once the part got to the dealership, Caleb Barnham made sure to get my vehicle fixed during the Christmas holiday on a 48 hour turnaround.