Hannah Wilson

Fed Software

Jul 8, 2026

Google

Hannah Wilson was very helpful in getting my truck fixed. She was responsive and friendly! The techs were also helpful in answering some questions I had.

Alfonso Rivezzo

Jun 8, 2026

Cars.com

Hannah was great!! Got a great deal on new tires and was in and out very quickly. Super clean dealership, friendly staff!!

Brad Edward's

May 30, 2026

Google

Took my car here for a recall got it back 3 days later for a 6-hour job. Then my two door speakers don't work after the recall so I said hey can you check it out for me. they say yeah. Lol 4 days later I get it back and now The only speakers that work are the ones in the dashboard lol then I get told it's not their fault basically deal with it then I go and pick my car up just thinking the two front speakers don't work and maybe in amplifier blown but no The driver side back seat wasn't put back together right the headliner is broke on the driver side and sagging. It' has a big crease in the middle and a bend .the passenger side pillar it's just hanging there.. almost 2 weeks and this is how I get my car back do not trust these people and their service desk is absolutely terrible. I understand my car is not brand new. I at least expect better of these people. All they tried to do is hide things now I'm sitting with a charger with no working audio system broken headliner broken pillar and slowly going around the car pushing things back into place I can understand one or two but six or seven That's a little too much. Especially since one of your employees at the front desk already helped me put my pieces back in the first time I picked up the vehicle because you left them in my cup holder. everything was working when I just went in for an airbag recall absolutely do not trust these people with your vehicle. . The staff was rude including Hannah who even called me on day one and told me they accidentally fried my harness. But now all of a sudden there was no issues And we sent this to our technicians they said there's possibly no way we could have fried anything well obviously you did because it doesn't work but hey you know what I'll figure it out and I'll pay for it and I'll make sure to keep posting on here the progress just so you guys know when a professional breaks it down and they show me exactly what you blew up . They looked me in my eyes and told me there is no way that doing the airbag recall could even affect the radio whatsoever or the speakers or the amp.. .... You're an absolute liar it's tied directly into it but yet this is my fault even though Hannah told me out of her own mouth that they fried a wiring harness and it's going to take a few days so here come get a rental on us. You don't do that unless you mess something up..

chris bivens

May 22, 2026

Google

Hannah was our service writer. She worked with our extended warranty provider to get everything approved and done. Had the work approved same day we dropped off the car. It was a great experience and I would recommend 100%

Eric Robinson

Apr 22, 2026

Google

Hannah Wilson was our service advisor for our new RAM truck. Extremely professional and very knowledgeable. Thank you Hannah! Eric Robinson

Billy Cochran

Apr 22, 2026

Google

Hannah's the best! Always helpful and willing to go above and beyond to make sure you are taken care of!!!

Rodney Woods

Apr 17, 2026

Google

I wanted to take a moment to share my sincere appreciation for the outstanding service I received. Hannah Wilson, Assistant Service Manager at the Jeep Cleveland location, was exceptional—professional, attentive, and incredibly helpful throughout the entire process. She communicated clearly, kept me informed, and ensured everything was handled smoothly from start to finish. Her customer care truly stood out. The entire Jeep service team demonstrated a high level of expertise, efficiency, and attention to detail. It’s clear there’s a strong culture of excellence and pride in the work being done. Thank you all for delivering such a positive experience. It’s greatly appreciated and does not go unnoticed.

Rodney Woods

Apr 17, 2026

Google

I wanted to take a moment to share my sincere appreciation for the outstanding service I received. Hannah Wilson, Assistant Service Manager at the Jeep Cleveland location, was exceptionalprofessional, attentive, and incredibly helpful throughout the entire process. She communicated clearly, kept me informed, and ensured everything was handled smoothly from start to finish. Her customer care truly stood out. The entire Jeep service team demonstrated a high level of expertise, efficiency, and attention to detail. Its clear theres a strong culture of excellence and pride in the work being done. Thank you all for delivering such a positive experience. Its greatly appreciated and does not go unnoticed.

Alex Tolosa

Apr 9, 2026

Google

We have always bought our cars from this dealer, the last 5 to be exact. Everyone is great, they are all so helpful. My wife had a recall on her car and they schedules to replace part but the service tech decided it was a good idea to touch the whole ceiling of the car with oil all over hands and left stains. We let dodge know and with the help of Hannah and the manager Alfonso they made sure to make it right. We dropped off the car and they did a detail cleaning on the car and left it brand new. All we wanted was stain on roof gone but they went above and beyond. We are very thankful for this helpful staff and how quickly they both responded and took care of it. Thank you.

Billy Cochran

Apr 6, 2026

Google

Hannah's the best! Always helpful and willing to go above and beyond to make sure you are taken care of!!!