
Michael Bolt
Oct 11, 2026
Excellent experience. Jacob Buckner is THE salesman to get. Ask for him! He will help you any way he can. He has assisted me in my last 5 purchases from Crown. Great place, 100%. Update. Jacob is still THE MAN and Daniel helped us on our last purchase as well. Both are great.
Shawn
Sep 30, 2026
I purchased a vehicle from Crown of Cleveland here in Cleveland, TN, and the sales team was great! I messaged Colby a few times but did not schedule an appointment. I was in the area and dropped in on him. He was very busy but accommodating. He broke away to help me and was very nice. He was a No-pressure, easy-to-get-along-with guy. Once I had made a decision, he brought in Chase and Jacob to help close things out. All three of them were very pleasant to work with. They are a younger team, but the best that I've worked with. I am very pleased with the assistance that I received from Crown.
Lisa Patrick
Sep 26, 2026
I accompanied my friend as he was looking for a heavy duty truck. Our sales associate Colby Evans was very knowledgeable, friendly, and willing to help him find the right truck. During the process we also met the manager Jacob and Chase in finance. I would recommend all of these individuals. They were all very professional, friendly and easy to talk to. It was a great experience.
Chris German
Aug 31, 2026
Daniel Kerr was our salesman over a year ago. I bought the 2016 Z06 Vette. We enjoyed our business with Daniel and Crown. We wanted a new jeep. We settled on the Black Whitecap. Again Daniel was very helpful. We’re happy with both cars. We specifically ask for Daniel every time we need anything. In the world where people are so rushed and rude it’s nice to do business with people who care and actually do their job. We worked with the finance department Jacob and Chancey and those guys were also exceptional. We’re a customer for life with Crown.
mariah daniels
Jun 29, 2026
Best car buying experience ever! My salesman James was amazing. Chancy the finance manager was on point too. The most painless, quick, and transparent car deal I’ve ever been a part of thanks to him! Jacob the sales manager also helped us find the right car for us! Crown is the best!
Andy Dodd
Jun 26, 2026
Easy experience. Called ahead and James had the Jeep ready for a test drive. I arrived later than expected, and he stayed late when I decided to move forward with the purchase. The staff, including James, and Jacob were incredibly easy to deal with during my time in Cleveland. It was definitely worth a 28 minute drive! If you are looking for a Jeep, and live around Chattanooga, definitely expand your auto trader range to make sure you check their prices.
Jake Seiler
Apr 6, 2026
I just purchased a brand new Jeep Grand Cherokee and had an outstanding experience working with Colby Evans, Brandon Morgan, and Jacob Buckner. From start to finish, they were professional, attentive, and genuinely great to work with. What stood out the most was how comfortable they made the entire process. They never once made me feel rushed, pressured, or talked down to—something that unfortunately happens too often in this industry. Instead, they were patient, knowledgeable, and went out of their way to accommodate every need I had. I’ve owned several luxury vehicles from different brands, and I can honestly say the level of service I received here surpasses any dealership experience I’ve had. That says a lot. If you’re looking for a dealership that values professionalism, respect, and top-tier customer service, this is the place—and these are the people to ask for.
Jake Seiler
Apr 6, 2026
I just purchased a brand new Jeep Grand Cherokee and had an outstanding experience working with Colby Evans, Brandon Morgan, and Jacob Buckner. From start to finish, they were professional, attentive, and genuinely great to work with. What stood out the most was how comfortable they made the entire process. They never once made me feel rushed, pressured, or talked down tosomething that unfortunately happens too often in this industry. Instead, they were patient, knowledgeable, and went out of their way to accommodate every need I had. Ive owned several luxury vehicles from different brands, and I can honestly say the level of service I received here surpasses any dealership experience Ive had. That says a lot. If youre looking for a dealership that values professionalism, respect, and top-tier customer service, this is the placeand these are the people to ask for.
Chelsee Sanchez
Mar 27, 2026
Our salesman, Colby Evans was so helpful and super friendly! We also enjoyed meeting Jacob Buckner, the used car manager, he was transparent and easy to talk to. Both guys were very helpful and explained things articulately. I actually felt listened to and felt like the process was smooth sailing of buying our car from Crown Cleveland.
Chelsee Sanchez
Mar 27, 2026
Our salesman, Colby Evan’s was so helpful and super friendly! We also enjoyed meeting Jacob Buckner, the used car manager, he was transparent and easy to talk to. Both guys were very helpful and explained things articulately. I actually felt listened to and felt like the process was smooth sailing of buying our car from Crown Cleveland.