Robert Monk

[email protected]

May 11, 2022

DealerRater

The Jeep dealership was a great experience. The staff was very professional and they made buying a new vehicle an easy process.

Steven J McConnell

Oct 23, 2020

Google

Great staff. Very professional. Kat and Jason in service department are always on top of their game. Robert and Nick Always having my pro master Vans parts ready when I come in for service. Great job. Tara always keeping me posted in extended warranties available for my van.

scott-altizer

Oct 13, 2020

DealerRater

Attentive and friendly service. Made the process simple and fast. Made sure I was informed on everything and took care of all my needs. Certainly took the dread out of the car buying experience. Will do business again with them. Good people.

ptkicking

Oct 12, 2020

DealerRater

Jason Maneke is top notch he went above and beyond. im looking forward to my next visit. see you in about 500 miles unless i need help earlier

iheartcars

Jul 12, 2019

DealerRater

WENT IN FOR AN OIL CHANGE AND TIRE ROTATION. HAD NOTHING BUT GREAT SERVICE. FRIENDLY SERVICE DEPARTMENT. TECHNICIANS DID A GREAT JOB AND IN A TIMELY MANNER. MUCH APPRECIATED.

Chad Barnett

Apr 6, 2019

Google

Ordered a part that cost 1.70 and was gonna be 18 dollars to ship it to me they went above and beyond and went to the post office and shipped it USPS and saved me a lot of money. Great service thank you Robert Monk you are a life saver.

King3341

Dec 21, 2018

DealerRater

Great dealership great sales man.. Andrew Madron got me in and out called my phone to make sure I was good great sales man hands down

david lee

Apr 30, 2013

Google

THE GUYS IN PARTS ARE AWESOME. ROBERT(ICE-ICE-BABY)MONK IS GREAT . GREAT KNOWLEDGE OF PARTS . GIVE HIM MORE MONEY.

ringobonzai

Mar 10, 2013

DealerRater

Without a doubt the worst car repair experience of my life. 1. My quote went from $1600 to $1200 when I complained. They didn't tell me that they were leaving parts out of the repair. Inside the engine. 2. Within 5 miles of leaving I had problems. 3. Somehow 9 hours ($900) billed the first time became 1.5 hours to "go back in". And the problem that I took it back for (that wasn't there before the repair) was not fixed. I honestly believe that they did not replace the part that I was billed for. But they did comp me for that time. 4. They could not grasp the fact that the car had to be driven a few minutes before it started making noise. Even though I mentioned it several times. 5. Took it back again for another look and asked them to look into why my A/C no longer works. The Service Advisor made no note of my comment about the A/C. Still not working. 5. Told by the Service Manager that I had a bad serpentine belt bearing making the noise. Told by the Service Advisor that they replaced it, it didn't make much difference...and they took it back off. And the A/C? A crimped O-ring. It has to be removed and put back in to get crimped. And I surely did not do that. Overall experience was absolutely terrible. This is the first time that I have taken my vehicle to a dealer and I will never do so again. I could get better service from a shade tree mechanic and save $1000 in the process. And they lost my new car business. So ultimately, it's their loss...