Tim Williams

Sarah Blevins

Jul 25, 2026

Google

Great experience all the way around! They helped my son get his first truck. Huge shout out to our salesman Tim and Will for helping us out!

Gabriel Benjamin (lIlRaMaN)

Jul 14, 2026

Google

Tim was excellent, i swung by late after choosing my pick online and he decided to stay and get me a deal. Two days later he called me with a better price then when i left. Long story short: I got a cool truck for a good price, referred my friend and he got a chrisler for an even better one in less than a week. 10/10 RECCOMEND

Charity Jacob Benefield

Jul 9, 2026

Google

Had a tough situation with my Jeep, Tim worked with me to figure out a solution instead of just trying to sell me something. He was upfront about my options and didn't waste my time. The finance team was just as great, they took the time to walk me through my options and worked hard to get me into a reliable Subaru that actually fit my budget. I felt supported the whole way through. This was a stressful situation for me that turned into a great outcome, and I'm driving away happy and relieved. Highly recommend this sales team.

Allie Hyer

Jul 4, 2026

Google

I have had 4 different service appointments over the past 2 years (under my maiden name, Baum). I have made appointments well in advance each time, and each time my car has been held hostage for multiple days. Now, there isn't even the possibility of a courtesy vehicle to use. They seem to always overbook their service appointments, and even claimed I never made an appointment (despite email confirmation). They are the only Jeep dealership in town and I'm still under warranty, so unfortunately I have to use them. The service is so bad that I am seriously considering not getting another Jeep for my next car, even though I love my current car. *Update* I was given an Enterprise rental car on Saturday, which I appreciate (I had to have my husband drive me to the dealership and talk to someone in person before this possibility was ever even mentioned). However, I called the service center SEVEN times today to check on the status of my car and the phone was answered once. A man told me I needed to speak with Tim, then transferred my call, which went to voicemail. I had already left 2 voicemails, which went unanswered, so I immediately called back to get to speak with the human who had miraculously just answered the phone. No one answered. I called the number for Mr. Botts (again, the appointment was made under my maiden name of Baum which is why there is "no record"), which he left below, and SHOCKINGLY, no one answered. I am in awe at the level of poor customer service. I had an appointment first thing on Friday morning, which I made over a month in advance. I was then told that I had no appointment, despite multiple email confirmations. It is now Monday evening, just before closing, and I doubt my car has even been looked at. What is going on over there?! On the plus side, I've used all this time waiting by my phone to check out other Google and Yelp reviews for Crown. When you have this many poor ratings for your service department that all mention the same problems, you might want to try to actually fix the problems. SECOND UPDATE: When I bought a new car 2 years ago, my experiences at this dealership caused me to not even consider buying a new Jeep, Dodge, or Chrysler (and I had loved my previous Jeep)

Shawn Stiger

Jun 25, 2026

Google

My wife and I had a great experience working with Tim Williams at Crown Chrysler Dodge Jeep Ram in Chattanooga. He came highly recommended by my friend Kenny, the finance and insurance manager (who is also a great asset to the dealership), and Tim definitely lived up to that recommendation. We came in with a good idea of what we wanted, and Tim did an excellent job listening while also offering helpful, well-informed suggestions. He walked us through all of our options without any pressure and helped us land on a Toyota Highlander that we absolutely love. What really stood out was how attentive he was to the details and how smoothly he handled the entire process. Tim made everything quick, easy, and seamless from start to finish. He genuinely cares about helping you find the right vehicle at a fair price and goes the extra mile (pun definitely intended) to make sure you’re taken care of. Kenny also did a great job clearly explaining the financing and warranty options available, which made that part of the process just as smooth. Overall, Crown Chrysler Dodge Jeep Ram is a top-notch dealership, and I highly recommend asking for Tim if you’re in the market for a vehicle.

Virgilio Gutierrez

Jun 23, 2026

Google

I recently had the opportunity to purchase a vehicle from this dealership and let me just say it was great. My salesman Mr. Tim William was amazing. Straight to the point and very transparent. You can trust this dealership if you are in the market for a used or new vehicle. Tim was great to work with and very responsive. Look for Mr.Tim and we will get you squared away with a vehicle. I will definitely do business with this dealership again.

B. Smith

May 30, 2026

DealerRater

I bought a car here today and had a lovely time doing it. The staff is kind, honest, and very helpful. Tim was our dealer and he is a pleasure to work with.

B. Smith

May 30, 2026

DealerRater

I bought a car here today and had a lovely time doing it. The staff is kind, honest, and very helpful. Tim was our dealer and he is a pleasure to work with.

Tanja

May 21, 2026

Google

Tim was absolutely outstanding. He was incredibly kind, patient, and responsive working with me through text messages during a very busy and stressful time while I was preparing for a cross-country move. He answered all my questions, made the process feel easy instead of stressful, and I genuinely wouldn’t have purchased the car without him. He even delivered the car to me. 10/10 experience.

Meg Kay

Apr 29, 2026

Google

Tim W was fantastic to work with. I broke down out-of-state and needed new wheels. He understood my needs, found the exact truck I wanted, and got me back on the road in a few days. Highly recommend Tim.