
Cody H.
Oct 20, 2026
I wish I could give them 0 stars. I bought a used 23 sierra from them. When i seen it in person before purchase i was not going to buy but Virgil Edwards made the agreement with me they would have the necessary body work done so i agreed and purchased. It was the worst repair i have ever seen and Virgil Agreed to just settle with me and write me a check to have it fixed at a body shop of my choice. i have numerous emails back and forth with him giving every excuse why i have been paid yet. well its been a year and still no payment. Next stop is my attorneys office. Do yourself a favor and dont walk...RUNNN away from crown cars of chatt. There are dealerships out there that stand by what they say, have integrity and a handshake means something more than pay day.
Roman Delany
Jun 11, 2026
Great customer service experience. Crown really does things right. I highly recommend this dealership! .... Thanks Virgil for going the extra mile to take care of us!
Reagan Lowrie
May 26, 2026
Such a great experience!! I truly felt taken care of and valued through the whole process. From working with Terry, Pat, and Frank on the sales end, to financing with Will I felt at ease making my purchase. The GM, Virgil was especially helpful and responsive throughout this process. I am so grateful for these amazing people and the time they took to help me make my decision. I would recommend Crown to all my family and friends!
zech.pike
Apr 12, 2026
I cannot say enough good things about this dealership. They were very patient as I test drove a few different Jeeps. The salesman, Jacob, and the entire staff deserve 5 !
Daniel Hunter
Apr 10, 2026
Stacy took great care helping our family with our 2026 Ram 3500 purchase. Now we can upsize our camper without weight restrictions. Virgil the sales manager has always been great to work with. Good dealerships to work with. Thank you
Tiffaney Irving
Feb 18, 2026
From Stacy to Blake to Virgil! They are so kind and patient!
Kim Steele
Feb 3, 2026
I recently purchased a used car and the sales and finance team were friendly and knowledgeable and made the entire purchasing experience very easy and comfortable. Thank you to Tim, Kenny, and Virgil for all their hard work and help getting me into my VW Tiguan. I am loving my new ride!!! :)
Malcolm Pickle
Dec 28, 2025
This was quite the experience, but the team at crown came together and made it happen. Virgil, and Tim are the best. Courtney over in the repair side was great too.
Malcolm Pickle
Dec 1, 2025
Tim is a great salesman, they stayed late and crunched a lot of numbers to make it work out for my best interest. When I say they went above and beyond, is an understatement for how they have helped and what they have done. Between, Virgil, Tim, Courtney, Kenny, and the rest of the crew. They all worked diligently and carefully to handle every aspect of this to perfection. Ive been a lot of places. Crown has been hands down the best on both purchases.
Silvio Solis
Oct 22, 2025
We had a great service. Mr Edwards and Mr William were very helpful