Billy Petikas

Billy Petikas

Service Advisor

Service

4.6(10 reviews)
6147612360[email protected]

Reviews

10

macie kill

Oct 6, 2026

GoogleGoogle

BILLY IS THE BEST ADVISOR OUT THERE!!! he is professional, kind, and trustworthy. highly recommend billy at crown chrysler!

Lauren Pitzer

Oct 5, 2026

GoogleGoogle

Billy provides the best service to my girl Rhonda (name of my car). He’s always so genuine when he talks to my husband and I!

Don

Sep 30, 2026

GoogleGoogle

Billy was very professional and thorough during my visit, I will continue to utilize the service department.

JMLa

Sep 29, 2026

GoogleGoogle

I brought my Wagoneer S in for a software update and was informed that the appointment would take several hours, which I had not planned for. Billy Petikas could not have been more accommodating. He offered me several options to get me back home while my vehicle was being serviced, kept me updated throughout the process, and made sure I had a ride back to the dealership once my vehicle was ready. Billy made what could have been an inconvenient service appointment completely stress-free. His communication, professionalism, and genuine concern for making sure I was taken care of were greatly appreciated. Excellent customer service!

Kevin Gilmore

Sep 5, 2026

GoogleGoogle

Denny was great… educated me on what was going on and got me in and out! #Thankful! (Him and Billy are great… will only come here for my vehicles and maintenance.)

Timothy Lentz

Aug 27, 2026

GoogleGoogle

Great service by Billy and Denny!

Jared Moore

Aug 25, 2026

GoogleGoogle

Billy is the 🐐! Fast and quality service!

DJ BILL BENNETT

Aug 24, 2026

GoogleGoogle

I rarely leave reviews like this, but my experience with Crown Jeep was insulting enough that people should know about it. My 2021 Jeep Wrangler had an electrical issue and suddenly stopped communicating with the key fob, so I had it towed to Crown Jeep. I arrived by Uber and, while I was there, decided I might as well look into trading it in and buying a brand-new Jeep off the lot. A salesman asked me the usual questions: occupation, income, credit, etc. I told him I’m a travel hospice nurse making around $80,000 a year, with a credit score around 700. I was also completely upfront that I had a bankruptcy four years ago that was discharged after significant medical bills. The attitude changed almost immediately. I felt completely dismissed. No serious discussion about vehicles. No effort to see what I wanted to buy. No meaningful follow-up. I subsequently called three more times trying to speak with someone about trading in my Wrangler and purchasing a new Jeep. Not one callback. Here’s the part they never bothered to find out: nursing isn’t my only career. I’m also dance-music producer DJ Bill Bennett. This past summer I released The DILF Trilogy, three albums that reached #1 on the iTunes Dance chart in the United States and charted #1 in five other countries. I recently received the royalties from that project. I walked into Crown with enough available cash that I could have purchased two Jeeps outright. But nobody bothered to ask. Nobody bothered to find out what kind of customer was standing in front of them. Instead, I was left with the unmistakable impression that someone looked at me, made assumptions about my finances or who I was, heard the word “bankruptcy,” and decided I wasn’t worth their time. Whether those assumptions were based on my appearance, my sexuality, my financial history, or something else, I can’t know. What I do know is how I was treated: like my business didn’t matter. And to the inevitable ignorant person who reads this and decides the music career or chart success couldn’t possibly be true: Google “DJ Bill Bennett DILF Trilogy.” You can see the albums and their chart history for yourself. You don’t have to take my word for it. The one exception was Billy in the service department, who treated me with professionalism and respect. He deserves recognition because his customer service was night and day compared with what I experienced from the showroom. There is something profoundly wrong with a dealership where a customer can stand there ready and able to purchase a new vehicle and still be made to feel invisible. So Crown Jeep won’t be getting my money. I’ll take my Wrangler—and my money—to another Jeep dealership where hopefully they understand a very basic principle of customer service: Don’t decide what someone can afford by looking at them. Sometimes the person you’re ignoring is the person who could have written the check that day. I highly recommend taking your business elsewhere.

frank s

Aug 5, 2026

GoogleGoogle

Billy was amazing thank you for helping so quickly

Tracy Halker

Aug 4, 2026

GoogleGoogle

Billy does a great job in the Service Department.

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