Jenn Smith

Shoan Magowan

Aug 21, 2026

Google

Once again I can’t Crown Collision enough for their excellent work on my Range Rover. Jen Smith was awesome to work with. She kept me updated through the entire process and answered my calls without hesitation (even on her lunch)! Many thanks to Jen, mechanics and Crown Collision!

Janet Herron

Aug 17, 2026

Google

A couple of months ago I damaged the driver side mirror on my 2022 Hyundai Venue. Today I made an appointment at Crown Collision Center for an estimate to repair it. Honestly, I anticipated an expensive repair cost for such a minor damage. I met with Jenn, the estimator, and when she looked at the mirror, she simply snapped it back into place. No repair needed! A big thanks to Jenn, and I will definitely return to Crown Collision Center for any future car body repairs.

rodger wells

Aug 17, 2026

Google

Jenn Smith was my contact with crown. She was very professional and totally efficent. She made me feel very good about the service she was offering

DeWana McCarty

Aug 14, 2026

Google

⭐️⭐️⭐️⭐️⭐️ OUTSTANDING EXPERIENCE — HIGHLY RECOMMEND CROWN COLLISION! I had an exceptional experience with Crown Collision, and a huge part of that was thanks to Jenn Smith, who served as our primary point of contact while working with our USAA claims adjuster. From beginning to end, Jenn was professional, responsive, knowledgeable, and incredibly thorough. She kept us informed throughout every step of the repair process, clearly explained what to expect, and provided timely updates along the way. Even better—my vehicle was completed and returned ahead of the estimated due date! Crown’s coordination with Enterprise made the rental car process seamless. Being able to pick up and return the rental at the same location made an already stressful situation so much easier. When my vehicle was ready on Saturday, Jenn and Charisma greeted us with smiles, warmth, and outstanding customer service. My car looked BEAUTIFUL—fully restored and looking like nothing had ever happened! I HIGHLY recommend Crown Collision, and I especially appreciate Jenn for making the entire experience smooth, efficient, and genuinely pleasant. Five-star service from start to finish! ⭐️⭐️⭐️⭐️⭐️

Staci M

Aug 8, 2026

Google

Excellent experience! From initial inspection of damages to updates throughout, Jenn was professional, pleasant, and responsive. She communicated regularly and answered all my questions. The repair and paint work was great! Happy to have my vehicle back to beautiful.

Nicole Alstott

Aug 5, 2026

Google

Outstanding service and great customer service and care! Jenn went above and beyond to help me. I appreciate everyone there.

Fred Shorter

Jul 22, 2026

Google

Worked directly with Jenn Smith. Loved her quality of care towards the situation. Very informative and direct. No misdirection. Very professional in her approach. Overall did better job than expected. Thanks Jenn

Diamond Forbes

Jul 10, 2026

Google

I had to bring my company car here for repairs due to one of our clients unfortunate accidents and from the beginning to the end Jenn Smith was such a help. The whole process took about little more than a month, so a rental car was required and she even made sure I was informed about the process. At pick up she stood by me the whole time through the check out and was extremely patient and accommodating. She even helped me transition from the rental back into the company car. Charisma (reception/checkout counter) was also helpful and patient as we navigated through the payment process. Something that was already challenging went smoothly. Thanks again Jenn for making this an easier experience.

Roger Walski

Jun 27, 2026

Google

The receptionist is very welcoming and friendly. A pleasure to talk with. The Estimator, Jenn was very helpful and professional. She was fun to deal with as she has a good sense of humor, as I can be sarcastic in a fun way and we all got along and laughed. The end result was a very nice paint repair on my rear bumper of my Mercedes E550. Highly Recommended!

Patrick Gardner

Jun 22, 2026

Google

Jenn was very helpful