
L. Diaz
Aug 15, 2026
My experience with the sales team at Crown Honda was excellent. Specifically, with Frank Lovett, who was knowledgeable, a good listener, and easy to work with.
Lisa Le
Aug 13, 2026
I want to start by recognizing Frank Lovett, our salesman. He was excellent from beginning to end—fair, patient, professional, and genuinely worked hard to get us the best deal possible. We are currently staying in Sarasota, about an hour away, and only stopped in because we happened to be in the area and wanted to take a look. We ended up purchasing our vehicle because Frank did all the hard work, answered all of our questions, and never pressured us. He made the entire process easy and enjoyable. The finance manager was also great to work with and helped make the paperwork process smooth. The reason for my 4-star review instead of 5 stars is the dealership management. After driving the vehicle off the lot, I noticed a paint defect. To the dealership’s credit, they agreed to fix the issue and provide a loaner vehicle. However, the sales manager, Troy, was extremely difficult to work with regarding the logistics. Because we live an hour away and have an infant, I asked if they would reimburse an Uber so I could pick up the loaner while leaving my vehicle for repairs. Troy refused. As a result, we now have to either make multiple trips with two vehicles or pay out of pocket for transportation. With a baby, that’s a significant inconvenience. My daughter has already made the drive back and forth with us twice, and I’m not willing to continue putting her through unnecessary trips when a simple customer-service solution could have resolved the issue. Frank and the finance team earned our business and deserve recognition for the outstanding experience they provided. Unfortunately, the lack of flexibility and customer care from management took away from what otherwise would have been a 5-star experience. Next time, we’ll likely keep our business closer to home. Edit: make sure you double check MSRP/retail sticker price matches the itemized purchase sheet. We advised Troy of the discrepancy and he had to check the car himself to believe us.
Nelda C.
Jul 30, 2026
Frank Lovett did everything possible to help my husband and myself along with our son-in-law to find a car that we need. Crown employees and Frank performed the task of completing the sale in a timely manner which was appreciated. I would highly recommend this salesman and Crown Honda.
Takia Wooten
Jul 17, 2026
Frank Lovett is a genuine guy very respectful, friendly and will do everything to get in that car you deserve. Thanks Mr. Lovett.
Andres A.
Jul 12, 2026
If you're looking for an honest, stress-free car buying experience, go see Frank Lovett at Crown Honda in Pinellas Park. My family and I drove all the way from Orlando because Frank gave us the best deal anywhere in the area, and he delivered on every promise. We were buying a brand-new Honda Pilot EX-L for my wife, and as the saying goes, "Happy wife, happy life!" Frank made sure we accomplished both. From our very first conversation, he was upfront, transparent, and never played any games--something that's incredibly refreshing when shopping for a car. Before making the drive, I even spoke with General Sales Manager John Acosta, who personally assured me that the offer we received over the phone would be exactly what we'd see when we arrived. They kept their word 100%, and that level of integrity is hard to find these days. I also have to recognize Isabel Rojas in Finance. You always hear stories about having a great salesperson, only for the finance manager to ruin the experience with high-pressure sales tactics. That couldn't have been further from our experience. Isabel was professional, friendly, and never once made us feel pressured. She only discussed products that genuinely made sense and could benefit us as the customer. It was obvious she cared about helping us make informed decisions, not just selling extras. From the moment I requested information online, the communication was outstanding. They respected my preferred method of communication, answered every question promptly, and made the entire process smooth and enjoyable from start to finish. This was, without a doubt, the best car-buying experience we've ever had. I'd give it a 15 out of 10. We're a Honda family, and making the drive from Orlando was absolutely worth it. Crown Honda has earned our future business. If you're shopping for a new Honda, ask for Frank Lovett. He'll be honest, upfront, and work hard to get you the best deal possible. And when it's time to finalize everything, you're in great hands with Isabel Rojas. Bravo to the entire team at Crown Honda for proving that buying a car doesn't have to be stressful--it can actually be enjoyable. My wife absolutely loves her new Honda Pilot EX-L, so I'd say the mission was accomplished. Happy wife, happy life!
Andres Arbelaez
Jul 12, 2026
If you're looking for an honest, stress-free car buying experience, go see Frank Lovett at Crown Honda in Pinellas Park. My family and I drove all the way from Orlando because Frank gave us the best deal anywhere in the area, and he delivered on every promise. We were buying a brand-new Honda Pilot EX-L for my wife, and as the saying goes, "Happy wife, happy life!" Frank made sure we accomplished both. From our very first conversation, he was upfront, transparent, and never played any games—something that's incredibly refreshing when shopping for a car. Before making the drive, I even spoke with General Sales Manager John Acosta, who personally assured me that the offer we received over the phone would be exactly what we'd see when we arrived. They kept their word 100%, and that level of integrity is hard to find these days. I also have to recognize Isabel Rojas in Finance. You always hear stories about having a great salesperson, only for the finance manager to ruin the experience with high-pressure sales tactics. That couldn't have been further from our experience. Isabel was professional, friendly, and never once made us feel pressured. She only discussed products that genuinely made sense and could benefit us as the customer. It was obvious she cared about helping us make informed decisions, not just selling extras. From the moment I requested information online, the communication was outstanding. They respected my preferred method of communication, answered every question promptly, and made the entire process smooth and enjoyable from start to finish. This was, without a doubt, the best car-buying experience we've ever had. I'd give it a 15 out of 10. We're a Honda family, and making the drive from Orlando was absolutely worth it. Crown Honda has earned our future business. If you're shopping for a new Honda, ask for Frank Lovett. He'll be honest, upfront, and work hard to get you the best deal possible. And when it's time to finalize everything, you're in great hands with Isabel Rojas. Bravo to the entire team at Crown Honda for proving that buying a car doesn't have to be stressful—it can actually be enjoyable. My wife absolutely loves her new Honda Pilot EX-L, so I'd say the mission was accomplished. Happy wife, happy life!
Andres Arbelaez
Jul 12, 2026
If you're looking for an honest, stress-free car buying experience, go see Frank Lovett at Crown Honda in Pinellas Park. My family and I drove all the way from Orlando because Frank gave us the best deal anywhere in the area, and he delivered on every promise. We were buying a brand-new Honda Pilot EX-L for my wife, and as the saying goes, "Happy wife, happy life!" Frank made sure we accomplished both. From our very first conversation, he was upfront, transparent, and never played any games—something that's incredibly refreshing when shopping for a car. Before making the drive, I even spoke with General Sales Manager John Acosta, who personally assured me that the offer we received over the phone would be exactly what we'd see when we arrived. They kept their word 100%, and that level of integrity is hard to find these days. I also have to recognize Isabel Rojas in Finance. You always hear stories about having a great salesperson, only for the finance manager to ruin the experience with high-pressure sales tactics. That couldn't have been further from our experience. Isabel was professional, friendly, and never once made us feel pressured. She only discussed products that genuinely made sense and could benefit us as the customer. It was obvious she cared about helping us make informed decisions, not just selling extras. From the moment I requested information online, the communication was outstanding. They respected my preferred method of communication, answered every question promptly, and made the entire process smooth and enjoyable from start to finish. This was, without a doubt, the best car-buying experience we've ever had. I'd give it a 15 out of 10. We're a Honda family, and making the drive from Orlando was absolutely worth it. Crown Honda has earned our future business. If you're shopping for a new Honda, ask for Frank Lovett. He'll be honest, upfront, and work hard to get you the best deal possible. And when it's time to finalize everything, you're in great hands with Isabel Rojas. Bravo to the entire team at Crown Honda for proving that buying a car doesn't have to be stressful—it can actually be enjoyable. My wife absolutely loves her new Honda Pilot EX-L, so I'd say the mission was accomplished. Happy wife, happy life! Employees Worked With: Frank Lovett, Jr., John ANCONA, Isabel Rojas
Andres Arbelaez
Jul 12, 2026
If you're looking for an honest, stress-free car buying experience, go see Frank Lovett at Crown Honda in Pinellas Park. My family and I drove all the way from Orlando because Frank gave us the best deal anywhere in the area, and he delivered on every promise. We were buying a brand-new Honda Pilot EX-L for my wife, and as the saying goes, "Happy wife, happy life!" Frank made sure we accomplished both. From our very first conversation, he was upfront, transparent, and never played any games—something that's incredibly refreshing when shopping for a car. Before making the drive, I even spoke with General Sales Manager John Acosta, who personally assured me that the offer we received over the phone would be exactly what we'd see when we arrived. They kept their word 100%, and that level of integrity is hard to find these days. I also have to recognize Isabel Rojas in Finance. You always hear stories about having a great salesperson, only for the finance manager to ruin the experience with high-pressure sales tactics. That couldn't have been further from our experience. Isabel was professional, friendly, and never once made us feel pressured. She only discussed products that genuinely made sense and could benefit us as the customer. It was obvious she cared about helping us make informed decisions, not just selling extras. From the moment I requested information online, the communication was outstanding. They respected my preferred method of communication, answered every question promptly, and made the entire process smooth and enjoyable from start to finish. This was, without a doubt, the best car-buying experience we've ever had. I'd give it a 15 out of 10. We're a Honda family, and making the drive from Orlando was absolutely worth it. Crown Honda has earned our future business. If you're shopping for a new Honda, ask for Frank Lovett. He'll be honest, upfront, and work hard to get you the best deal possible. And when it's time to finalize everything, you're in great hands with Isabel Rojas. Bravo to the entire team at Crown Honda for proving that buying a car doesn't have to be stressful—it can actually be enjoyable. My wife absolutely loves her new Honda Pilot EX-L, so I'd say the mission was accomplished. Happy wife, happy life!
Frank Lovett
Jul 12, 2026
Honest, Upfront, and Zero Games – Crown Honda Delivers! If you're looking for an honest, stress-free car buying experience, go see Frank Lovett at Crown Honda in Pinellas Park. My family and I drove all the way from Orlando because Frank gave us the best deal anywhere in the area, and he delivered on every promise. We were buying a brand-new Honda Pilot EX-L for my wife, and as the saying goes, "Happy wife, happy life!" Frank made sure we accomplished both. From our very first conversation, he was upfront, transparent, and never played any games—something that's incredibly refreshing when shopping for a car. Before making the drive, I even spoke with General Sales Manager John Acosta, who personally assured me that the offer we received over the phone would be exactly what we'd see when we arrived. They kept their word 100%, and that level of integrity is hard to find these days. I also have to recognize Isabel Rojas in Finance. You always hear stories about having a great salesperson, only for the finance manager to ruin the experience with high-pressure sales tactics. That couldn't have been further from our experience. Isabel was professional, friendly, and never once made us feel pressured. She only discussed products that genuinely made sense and could benefit us as the customer. It was obvious she cared about helping us make informed decisions, not just selling extras. From the moment I requested information online, the communication was outstanding. They respected my preferred method of communication, answered every question promptly, and made the entire process smooth and enjoyable from start to finish. This was, without a doubt, the best car-buying experience we've ever had. I'd give it a 15 out of 10. We're a Honda family, and making the drive from Orlando was absolutely worth it. Crown Honda has earned our future business. If you're shopping for a new Honda, ask for Frank Lovett. He'll be honest, upfront, and work hard to get you the best deal possible. And when it's time to finalize everything, you're in great hands with Isabel Rojas. Bravo to the entire team at Crown Honda for proving that buying a car doesn't have to be stressful—it can actually be enjoyable. My wife absolutely loves her new Honda Pilot EX-L, so I'd say the mission was accomplished. Happy wife, happy life!
Carla Webb
Jul 11, 2026
Frank, Gene, and Dali were the best! Thank you!