Fred Palumbo

Fred Palumbo

Service Advisor

Service

4.6(10 reviews)
7275214000[email protected]

Reviews

10

Candace Wood

Jun 23, 2026

GoogleGoogle

I took my car in after roadside having to jump my dead battery when i was headed to work yesterday. Together Fred and RJ got taken care of and me back on the road with a new battery, oil change and rotated tires as my maintenance light had also begun flashing recently as well. I can't thank them enough for once again, such a great experience! I absolutely love Crown Honda. The service and sales department here is hands down the absolute best in every way. Not only because of their superior service but every single person here has treated me with such kindness and respect. I bought my HR-V a couple of months ago so I have to mention Enver, Dali and Nikolay!!!! I absolutely can't say enough about these guys in sales!!! I was so nervous and indecisive and they were so patient, honest and understanding....with no pressure. What a concept. Not only did they make this the best experience but I can honestly say that they feel like family every time I stop in. You may be able to buy a Honda anywhere, but if you're looking for a great car and a great experience, do yourself a favor and go to Crown Honda. It's not like any other dealership I've ever been to.

ili

May 8, 2026

GoogleGoogle

Do not buy here! They claimed they fixed my car, but when I went to another Honda dealership, I was told they hadn't done anything at all. The service was horrible; they dislike Spanish speakers—they discriminate against you and treat you like dirt. The person in question is Alfred Palumbo, along with his supervisor. They damaged my car. Run away from this place!

Peter Terrence

May 3, 2026

GoogleGoogle

We ended up with screw in our Pilot’s tire when our family was dealing with a medical situation. Fred from the service department made sure he got us back on the road in time to pick up family members from the airport. He even set me up with a Lyft ride so I could get to and from the hospital easily, and not have to spend time at the dealership. Overall, it was an outstanding experience during a hard time, and it was much appreciated.

Peter Terrence

May 3, 2026

GoogleGoogle

We ended up with screw in our Pilots tire when our family was dealing with a medical situation. Fred from the service department made sure he got us back on the road in time to pick up family members from the airport. He even set me up with a Lyft ride so I could get to and from the hospital easily, and not have to spend time at the dealership. Overall, it was an outstanding experience during a hard time, and it was much appreciated.

Sandra

Apr 14, 2026

GoogleGoogle

Fred Palumbo is amazing! From start to finish, best experience to date at this dealership! From now on, I am only asking for Fred !

2015 HONDA CIVIC EXL Owner

Mar 19, 2026

CarfaxCarfax

Bery professional. Services performed promptly and waiting lounge was very clean.

Robert Fann

Mar 19, 2026

GoogleGoogle

Fred was a pleasure to work with and he was happy to save me some money on my repair! Thanks Crown Honda!

Robert Fann

Mar 18, 2026

GoogleGoogle

Fred was a pleasure to work with and he was happy to save me some money on my repair! Thanks Crown Honda!

Amy Samar

Mar 13, 2026

GoogleGoogle

Fred Palumbo was very helpful and efficient. The only thing I would suggest is he needs to introduce himself when you first meet. However, he helped get me in and out quickly with my oil change and was very friendly when we started communicating.

Mary Ellen Jackson

Mar 1, 2026

EdmundsEdmunds

Exceptional service from start to finish. Polite and very gracious

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