Gary Munzipapa

Rene Jones

Jul 27, 2026

Google

I can’t say enough good things about Michele Dessert in the service department at Crown Honda. When I bought my new used car, there were a few things that hadn’t been taken care of before I got the keys, plus a refund check owed to me for service on my 2014. I had no response to my texts, emails, or calls from sales until Michele got involved. Michele is the one who stepped in and actually got things done. She followed up personally, made sure my refund check was processed and received, and saw to it that the outstanding items on my new vehicle were handled, upgrades included. She was proactive, communicative, and clearly cares about taking care of customers, even when it wasn’t technically her job to fix some of these issues. I also want to give a shoutout to Gerry at the service portal. About a week after I purchased my car, my tire low pressure light came on. He found that two caps had been left off of my tires, aired them up, and noticed some corrosion on my battery. He brought it straight to Michele, who made sure an appointment was scheduled to get it addressed. If you’re dealing with Crown Honda, ask for Michele and Gerry. They’re the reason I left with a good feeling about this dealership instead of a frustrating one.

2021 HONDA ACCORD EX-L Owner

Jun 14, 2025

Carfax

Great service. Gary is the best service advisor.

2018 HONDA ACCORD EX Owner

Mar 14, 2025

Carfax

Gary was wonderful and efficient.

lexglanz

Mar 13, 2025

DealerRater

Gary is a great asset to Crown Honda. He is always so helpful, honest and efficient!

Jandldias

Mar 10, 2025

DealerRater

Had my 2024 CRV serviced, was very satisfied with the courtesy Gary showed me and with the time and efficiency. Unfortunately I must inform you that I called numerous times to get an appointment with no answer, not until someone called to remind me that my car was due for service.

Lori Lynn Repko

May 20, 2024

Facebook

I took my car in for service and Gary Phillips helped me and he was so sweet, friendly, helpful and understanding! Thank you, Gary!

Mari Gwen

May 5, 2024

Facebook

Took our car in for service and could not have been more pleased. From the moment we met our service rep Gary Philips until he gave us back our completely serviced car. Gary was friendly, knowledgeable but most important to us, he was a happy person. Some days it feels as though our entire country as gone into a state of anger and depression. Having someone like Gary to work with was a breathe of fresh air and left us feeling comfortable and confident. I realize it can feel like just another day, just another customer, bla, bla, bla; but for us the client, it's an important experience because we are trusting you with our 2nd most expensive possession. Gary gets that and we thank him for it.

Chak Sriaroon

Oct 24, 2023

Google

Crown Honda is our go to place over 10 years. Gary the supervisor is excellent, above and beyond! We love to go back to him. He explains every step in details. He replies very quickly whenever we sent an email for appointment.

Maureen McDowell

Oct 21, 2023

Google

Gary is very professional and attentive and listens and answers my questions promptly

odyssey15lover

Jun 15, 2023

DealerRater

Great service at the dealership! We loved the Service Advisor, Gary Phillips. He was amazing. We will only contact him when we need service in the future. So please dont let Gary get away. We had previously tried to use two other Service Advisors at your dealership and after our initial contact with them, we couldnt get them to call us back because we had questions. One was a man and the other was a woman, and to us that is just not good business. We were ready to find a new dealership to use and if we hadnt had the good fortune to meet Gary on our last visit, we probably would have even if we had to drive further. Crown is a great dealership and we will continue to use them exclusively! Thanks Gary Phillips for making our experience such a wonderful one!!