Reviews
102018 HONDA FIT EX/EXL Owner
Sep 27, 2026
CarfaxJR is an excellent service advisor . I feel he is transparent in explaining the repairs needed and pricing. His priority is a safe vehicle .
jacquelyngraves
Sep 14, 2026
DealerRaterI had a wonderful buying experience with Frank Lovett. Most of our communication was digital, by my request, and I am extremely pleased with the entire process! He was knowledgeable, professional, and considerate of my time when I came in to take delivery. This may have been one of the most stress-free purchases of my life, and I would recommend Frank to everyone looking for a new car. Employees Worked With: Frank Lovett, Jr.
marissa hinckley
Aug 16, 2026
GoogleThis dealership along with two others has left me with no hope for society. I purchased my 2016 Honda civic at Lokey Nissan dealership. Since I received the car, there has been several issues brought to my attention. There was a brown leak, almost transmission or oil leak, right after purchase. The coolant reservoir had no coolant, which would lead someone stranded on the road if the car overheated. The brakes were not in good condition along with the car being in “AS IS” condition. Additionally, the car is having large vibrations that you can feel when idling or driving. I took the car back to lokey Nissan, they gave me a hard time and also told me the car passed a safety inspection and there was no notes. (INCORRECT) I argued and they told me to go to crown Honda dealership. I then went to Crown Honda where they replaced one motor mount and worked on the Ac. They told me the vibrations were completely gone. Completely wrong. I went back later on to let them know their might be a transmission issue because of the vibrations becoming worse and the car hadn’t had a transmission fluid change since 55,000 miles and I bought the car at 91,000 miles. Please note I mentioned this to them, the previous visit. Also I do have a warranty that I purchased for $4,000 with the original purchase. Although it doesn’t do me good when the repairs weren’t handled right away and I’m almost at the expiration mileage for the warranty. I ended up leaving crown Honda and going to lokey Nissan again, along with AutoNation Honda after I was ordered by staff at crown Honda to get in a van to head to the rental facility. I was ordered like a DOG to get in a van and to go back to an older man desk, who is an advisor in the service department named JR. I will say that AutoNation honda did service my vehicle and completely fix the AC and worked on the throttle body. Furthermore. I have been contacted and told that they would set me up with a vehicle that the company no longer has and they told me they would take care of me. I have been mislead, lied to and they have brought up past ptsd and trauma.
Kevin J N
Mar 17, 2026
GoogleMy Service advisor JR Disbrow is a very professional service advisor. He was up front with pricing and He got me out in a timely manner. I must say whoever does the housekeeping deserves kudos. Dealership and restrooms are spotless.
2023 HONDA ODYSSEY TOURING Owner
Feb 8, 2026
CarfaxIn our 2023 Honda Odyssey on trip From Tampa to Sarasota. We were near the end of the Skyline bridge when we experienced warning lights for engine, brakes, oil pressure and others. Although the van was barely driveable we fortunately managed to get to Crown Honda. Our service advisor, Mr. JR Disbrow, went the extra "Ten Miles" to -- Diagnose (failed oil rocker arm oil pressure switch A) -- Locate the part (NIS but available on new Ridgeline) -- Repair/test drive -- Return to us in less than four hours. This was without question, phenomenal "can-do" service. THANK YOU!
2023 HONDA ODYSSEY TOURING Owner
Feb 8, 2026
CarfaxIn our 2023 Honda Odyssey on trip From Tampa to Sarasota. We were near the end of the Skyline bridge when we experienced warning lights for engine, brakes, oil pressure and others. Although the van was barely driveable we fortunately managed to get to Crown Honda. Our service advisor, Mr. JR Disbrow, went the extra "Ten Miles" to -- Diagnose (failed oil rocker arm oil pressure switch A) -- Locate the part (NIS but available on new Ridgeline) -- Repair/test drive -- Return to us in less than four hours. This was without question, phenomenal "can-do" service. THANK YOU!
TonyB 392
Jan 14, 2026
GoogleEasy service department in and out not to long of a wait but its service department they get busy but all was very pleasant.
Julianne Henry
Jan 4, 2026
GoogleI was visiting from out of town and unexpectedly had an issue with one of my tires. JR in the service department was absolutely incredible and helped me with everything I needed on very short notice. He went above and beyond to make sure I was taken care of and back on the road quickly. The entire service team was wonderful to work withprofessional, kind, and efficient. I truly cant recommend Crown Honda enough. If you need service, this is the place to go!
Steven P.
Jan 2, 2026
CarfaxOk the highs Jr the service writer very nice in service and mat the service manager my 2020 honda oddity has ben in 7 times for issues ranging from the das looking like a Christmas tree every service warning it just did it again iv had it !!! Sales say i need to switch it but they are not telling the bank it's a bad vehicle and it can't be fixed i only had it 2 months every one is nice but can not get it done they need to call exiter bank say WE ARE TAKING It back but they won't the bank tells me no one has contacted them on my is issue if they can eat the difference and switch me i would go on here and praise them but so far no my wife and I are very disappointed with having a vehicle we know will not make it the term of the loan he'll I'll be lucky to have it 6 months before it will be in the scrap yard!!!!
Hybrid CRV Owner LP
Dec 23, 2025
EdmundsFrom my check in through check out everyone that spoke to me was completely customer focused. Jr Disbrow, service advisor was thorough and had excellent customer service . We had a question about my phone not connecting to Google maps. He had the service manager involved. When he couldn't solve the problem he suggested the sales team knew more and could help. Joey from the sales team solved our problem. Thank you to everyone at Crown Honda!!!