Michele Dessert

Katherine

Jul 31, 2026

Google

Very nice staff! Michelle is very knowledgeable and funny too!

Jennifer Banez

Jul 30, 2026

Google

I had an excellent experience from start to finish. Michele Dessert was friendly, professional, and took the time to explain everything clearly without any pressure. The work was completed on time, the pricing was good, and my vehicle is running great. It's refreshing to find an honest, reliable automotive service shop with a representative that truly cares about their customers. I highly recommend Michele at Crown Honda to anyone looking for quality service, and I'll definitely be returning for my future maintenance and repair needs.

Tammy Martin

Jul 30, 2026

Google

I had the best service ever!!! Michele Dessert is always extremely professional even when they are very busy! I am so glad I have finally found an honest dealership that I can trust with my vehicle! Thank you Michele and Crown!

Mrs Wright

Jul 30, 2026

Cars.com

I had a great experience with Michel Dessert, she showed great customer service and listened to my needs and concerns. Much appreciated Michele

mkopp2

Jul 30, 2026

DealerRater

Crown Honda in Pinellas Park is excellent for purchases and service of my Honda Accords over the last 34 years. I recently purchased a 2026 Honda Accord Hybrid. I received excellent service from Richard Beard, my sales representative. I highly recommend Crown Honda for sales and service. Employees Worked With: Michele Dessert, Daimara Morrill, Randy Stiles, Brooks Falzone, Gary Phillips, John ANCONA, Richard Beard

Rene Jones

Jul 27, 2026

Google

I can’t say enough good things about Michele Dessert in the service department at Crown Honda. When I bought my new used car, there were a few things that hadn’t been taken care of before I got the keys, plus a refund check owed to me for service on my 2014. I had no response to my texts, emails, or calls from sales until Michele got involved. Michele is the one who stepped in and actually got things done. She followed up personally, made sure my refund check was processed and received, and saw to it that the outstanding items on my new vehicle were handled, upgrades included. She was proactive, communicative, and clearly cares about taking care of customers, even when it wasn’t technically her job to fix some of these issues. I also want to give a shoutout to Gerry at the service portal. About a week after I purchased my car, my tire low pressure light came on. He found that two caps had been left off of my tires, aired them up, and noticed some corrosion on my battery. He brought it straight to Michele, who made sure an appointment was scheduled to get it addressed. If you’re dealing with Crown Honda, ask for Michele and Gerry. They’re the reason I left with a good feeling about this dealership instead of a frustrating one.

Debbie Deeb

Jul 16, 2026

Google

After several years away, I recently returned to Crown Honda, and I can honestly say they have won me back as a customer for life. From the moment I walked in, the entire experience was exceptional. My salesperson, Jonathan Ortiz, was outstanding. He was professional, knowledgeable, patient, and, most importantly, never once made me feel pressured. He truly listened to what I wanted and needed and worked hard to make it happen. One thing I especially appreciated was the time Jonathan took to patiently explain all of the technology in my new Honda Accord. Technology has never been my strong suit, but he never rushed me and made sure I felt comfortable before I drove away. I had only planned to begin my search that evening, but the outstanding customer service and overall buying experience were so impressive that I left as the proud owner of a brand-new Honda Accord. Everyone at Crown Honda made me feel valued—from Michele in the Service Department to the Sales Manager, Finance Manager, and General Manager. The teamwork, professionalism, and genuine commitment to customer satisfaction were evident throughout the entire process. However, Jonathan truly went above and beyond, making this one of the best car-buying experiences I've ever had. This is my sixth or seventh Honda over the years, and there's a reason I keep coming back to the brand. Honda cars are incredibly reliable and dependable, consistently exceeding my expectations. I'm thrilled to be back with the Crown Honda family and look forward to returning for all of my future vehicle purchases, leases, and service needs. I highly recommend Crown Honda—and especially Jonathan Ortiz—to anyone looking for an honest, stress-free, and truly exceptional car-buying experience. In fact, I have already referred two people.

Lori Burke

Jul 8, 2026

Google

This is the best dealership I have been too (and it is 30 min from my house and there Palm Harbor Honda) I choose Crown because the are exceptional in customer service. On time, good follow up, take care of you with recalls etc . The service manager Matt Gordon, available helpful and makes sure you get taken care of. The systems were down and they stayed on top of things even in the dark. While I was waiting I perused the new cars and Jonathan Ortiz very low key (which I prefer) offered help and showed me the Passport, I love that car. So in the next 24 months when I trade in my car I will be back to see him. For me to take the time to Write this review is only because I find this dealership exceptional and would recommend them over the other Honda dealerships! Also Michele in service also helped me with some technology while I was waiting and I was not her customer!

[email protected]

Jul 5, 2026

DealerRater

Michelle desert is it. Tentative service provider she explains everything thoroughly answers. All my questions provides me with top-notch service. Employees Worked With: Michele Dessert