Doreen Hailey

Anthony Rodriguez

Jul 15, 2026

Google

Doreen Hailey was simply AMAZING with customer service. She provided schedules to accommodate my schedule and did a FANTASTIC job. Thank you!!!!

Gregory Grauel

Jun 4, 2026

Google

I had my 16k service appointment with Crown Hyundai. My service advisor, Doreen Hailey, was excellent, kept me up to date and was very thorough. After about 15 minutes she came to tell me the service was going to take a little longer than expected and she would be glad to Uber me home. She later called me and offered to pick me up via Uber as well. I could not have asked for better service. Definitely a pleasant experience and I really have to say that even though she was very busy, Doreen went above and beyond.

2024 HYUNDAI SANTA FE CALLIGRAPHY Owner

May 30, 2026

Carfax

Everything went smooth and timely. Doreen, my service advisor is great. The ride service is a real plus.

Cassandra Benfante

Apr 10, 2026

Google

DOREEN was absolutely amazing. She was extremely informative and patient with me. She is the epitome of what a great customer service experience should be. Very grateful I got paired with her.

Tim

Apr 9, 2026

Google

Thank you Doreen Bailey and Crown Hundai for the great service!

Jo-Ann Beauregard

Apr 5, 2026

Google

Our Service Advisor, Doreen Hailey was very helpful when we were having our 2025 Hyundai Tucson serviced. She kept us updated every step of the way. She was friendly, knowledgeable and efficient.

Terri H

Apr 1, 2026

Cars.com

Doreen Hailey handled my check-in and check out. She was very friendly, made every effort to understand what my issues were with the car, and stayed until I could return to pick the car back up. She also ordered the part in such a timely manner that Im looking forward to seeing her again this week for the final repair. Great job Doreen!

Terri H from St Petersburg, FL

Apr 1, 2026

Cars.com

Doreen Hailey handled my check-in and check out. She was very friendly, made every effort to understand what my issues were with the car, and stayed until I could return to pick the car back up. Great job Doreen!

Terri H from St Petersburg, FL

Apr 1, 2026

Cars.com

Doreen Hailey handled my check-in and check out. She was very friendly, made every effort to understand what my issues were with the car, and stayed until I could return to pick the car back up. She also ordered the part in such a timely manner that I’m looking forward to seeing her again this week for the final repair. Great job Doreen!

Terri H

Apr 1, 2026

Cars.com

Doreen Hailey handled my check-in and check out. She was very friendly, made every effort to understand what my issues were with the car, and stayed until I could return to pick the car back up. She also ordered the part in such a timely manner that I’m looking forward to seeing her again this week for the final repair. Great job Doreen!