Lori Kalnasky

Amy Kelso

Feb 13, 2026

Google

Update: scheduled service on line and received this email confirmation: Requested Services: 45,000 miles or 6 years factory recommendations - normal (ideal) driving conditions Appointment: Tuesday, 01/27/2026 at 1:30 PM Advisor: Lori Kalnasky Transportation: Wait at Dealership Service advisor Kevin says to me, oh you are here for a oil change. I said no, I signed up for a whatever thousand miles service which was what I had to select due to the age of the car (I didn't look at my email at that point). Kevin said well we can do an inspection and recommend anything. I mentioned that I had a coupon from Hyundai for $5 off wiper blades which they used and I should have paid more attention to the price. After 90 minutes of waiting I learned that no oil change or tire rotation or anything was required, so this actually saved me money. The wipers were $70 including labor (I should have just bought on my own and hubby could charge labor!), but then when paying I was charged 3% for using a credit card vs a debit card! This is ridiculous. So beware, don't go there without a debit card, or expect their online booking to actually tell Crown Hyundai what you booked on line. This is not the first time this has happened to me at this dealership with their online reservations. ---------------------------------------------------------- Ryan the service manager is awesome and is a walking Hyundai owner's manual! He answered all of my silly questions and the car was serviced in less than an hour! Great service!

Debra D

Feb 13, 2026

Google

Lori Kalnasky was SO good in texting, calling & keeping me up to date with my vehicles issue that needed repaired!!!! Thanks Lori!

Kirk

Jan 22, 2026

Cars.com

Lori Kalnasky was my service contact, and she was very friendly and efficient. She was able to get my SUV in for service while I waited.

Kelson Doherty

Jan 22, 2026

Google

Experience with Lori was professional.

Kevin R

Jan 13, 2026

Google

Lori was great! Made the process seamless for when i was servicing my car.

Steven Hart

Jan 13, 2026

Google

Took my Hyundai Santa Fe into Crown Hyundai on Tuesday (12/9) for my 16k mi service. Easy to schedule my appt on the website and I waited while the service was completed, Lori Kalnasky is my service advisor and she arranged to have some recall work done while my car was there. Lori makes the whole experience easy and they completed all the work and I was on my way ahead of schedule.

Nasja Wilkins

Jan 7, 2026

Google

Every time I come to this Hyundai I am fully taken care of. I this is my first time buying a car outside of Toyota and I must say BEST CHOICE EVER! I scored with a vehicle and then stellar service since the day I stepped foot in the dealership. Lori Kalnasky helped me a few times and shes taken great care of me! Shes one of many great service employees

Steve

Jan 7, 2026

Cars.com

Lori Kalansky was excellent! Great dealership! They always provide great service for. I would definitely recommend them

Greg Grant

Jan 4, 2026

Google

I had a great experience with Crown Hyundai for my 48,000 mile service on my 2022 Hyundai Sonata. Lori Kalnasky was my service rep and she was very thorough and made sure all my service issues were addressed. They even provided me with an Uber to and from my home while my service work was being performed. 10/10 and highly recommend!!

Shannon Mitchell

Jan 3, 2026

Google

My appointment process was seamless. Thanks to Lori K. I appreciated her feedback as well.