Michael Harbin

Cece Lissau

May 2, 2026

Google

My husband and I were interested in the Hyundai Santa Fe about two months ago. We went to Crown Hyundai and met Michael Tan, and his wife Tia Harr, and went for a test drive. I had informed Michael we were checking out different makes and models of Mid-size SUV’s and had not narrowed down any final contenders yet. Michael was understanding and informative and at no time did I feel pressured to immediately make a deal. My husband and I continued to test drive several different vehicles, including a Hyundai Palisade Calligraphy Hybrid. I had found the vehicle I wanted to purchase. Throughout our journey we experienced pushy salespeople and unexplained “fees” on quotes of vehicles we were interested in. I had kept in touch with Michael and had been sending him messages about the Hyundai vehicle preferences we wanted. So when we arrived for another appointment with him, he had one of our to two choices waiting. It turns out we test drove that same vehicle at another dealership the prior week. We just could not commit to making a decision that day and they could not hold it as it was going to another dealership for a customer that wanted that particular vehicle. A few days later Michael contacted me to make an appointment to go over the paperwork to get the vehicle we wanted. He had been working on finding that vehicle for us. We are now the proud owners of a Hyundai Palisade Calligraphy Hybrid in Typhoon Silver with the grey/navy interior. Michael and his wife Tia also helped us program various applications and explained how several features operated. They were absolutely wonderful to work with and their customer service was superb.

Cece Lissau

May 2, 2026

Google

My husband and I were interested in the Hyundai Santa Fe about two months ago. We went to Crown Hyundai and met Michael Tan, and his wife Tia Harr, and went for a test drive. I had informed Michael we were checking out different makes and models of Mid-size SUVs and had not narrowed down any final contenders yet. Michael was understanding and informative and at no time did I feel pressured to immediately make a deal. My husband and I continued to test drive several different vehicles, including a Hyundai Palisade Calligraphy Hybrid. I had found the vehicle I wanted to purchase. Throughout our journey we experienced pushy salespeople and unexplained fees on quotes of vehicles we were interested in. I had kept in touch with Michael and had been sending him messages about the Hyundai vehicle preferences we wanted. So when we arrived for another appointment with him, he had one of our to two choices waiting. It turns out we test drove that same vehicle at another dealership the prior week. We just could not commit to making a decision that day and they could not hold it as it was going to another dealership for a customer that wanted that particular vehicle. A few days later Michael contacted me to make an appointment to go over the paperwork to get the vehicle we wanted. He had been working on finding that vehicle for us. We are now the proud owners of a Hyundai Palisade Calligraphy Hybrid in Typhoon Silver with the grey/navy interior. Michael and his wife Tia also helped us program various applications and explained how several features operated. They were absolutely wonderful to work with and their customer service was superb.

todsbucs

Jun 30, 2018

DealerRater

From start to finish Michael & Imad took care of my every need. If haven't been here you are missing out on top notch service.

Mike Mike

Aug 23, 2016

Google

This is the absolute worst place to go get a car or even do business with. They lied to me from the start and told me that they could over night the info for my cosigner to sign in front of a notary and then when I have the cash and insurance and ready to purchase the car they change the story and tell me I have to have my cosigner drive 3 hours where he is at, to come sign the dotted line but this is after he told me if I bring in $1300 down to show commitment that he will let me drive home and send out the papers to be signed and sent back. I was dealing with Mark Bowen and Charlie Mohr and they are the most horrible sales people in the world and everyone I talked to that went there say they are the worst place to go. They took advantage of me and kept changing the story as to what I need to do to get the car. They also told my cosigner that they would not run his credit and effect all 3 scores and that just from his bank account and being a business owner they would be able to approve him as my cosigner and not have to run credit. Well come to find out that was a bull face lie also and they ran his credit and did 19 hard inquires and told me that they would start with the local known banks but yet did not go to one local bank or credit union and went to a bunch of no name banks for this which is another lie. If you go to them to do business beware and read comments first and all the good ones on here are just them making there own comments so don't be fooled and I will be righting a bad review every day for the next month or two so get ready Crown Hyundai. Then I go to Orlando and have my father / cosigner on the lot with me and got in to a newer car Zero down and lower payment. SATY AWAY FORM CROWN HYUNDAI AND YOU ALL NEED TO FIRE MARK AND CHALIE AND I WILL DO ALL I CAN TO MAKE THAT HAPPEN BECASUE YOU ARE A CRAPPY NO TALENT SHARK IN THE WATER. To be honest I got blessed that this happened because if I have to deal with these people for the term of my warranty I would go crazy because they are lazy and don't want business well acted like they did not want mine and I have 3 other customers of there's that say once you buy a car and spend that money you are no good to them anymore and you will see that from the way they treat you. And Michael that wrote the comment below mine they tried to get me in the same go cart that you got forced into and wanted to be as nice as possible then but when I said no I want a used sonata he changed his tune and being I would not get a new car then he turned into the real Mark and then didn't even have enough respect to call me back or reach back out and tell me why he lied to my face and my fathers. Crappy place and they give extras to go make good comments none of this is true, maybe some people got lucky and didn't get screwed around but I know plenty that said you dodged a bullet and count your lucky blessings . Found out they kept running my credit over and over again after I asked them to delete my info weeks later they are still running it. I asked them to not and that I did not want to buy a car from them and when I called to ask for the supposed supervisor Charlie he never called me back and the manager I spoke with before told me charley has all the info and he will have him call. Did he , no way because they know they are wrong and may be in some trouble. Beware of MARK BOWEN AND CHALIE MOHR THE SUPPOSED SUPERVISOR WHAT A JOKE. I HOPE THEY TREAT YOU BETTER THEN ME Michael. Update, I went to Bill Bryan Kia and got a better deal on a newer car with lower miles, if you want a car that is great and at the best price crown Hyundai is not the place to go . They will rip you off and be complete jerks about it and I hope they are happy with the sales manager Charlie Morh that made there company lose a sale on a life long customer . I ended up getting a brand new Sonata and it is a better package and model and lower miles and a year newer for cheaper . They also tried to tell me the car was certified and it was not but now I have a certified car thanks bill Bryan.