Stephen Hotis

Krystin Bayes

Jun 20, 2026

Google

Stephen was a fantastic help when we looked at the new Santa Fe. He was super thorough going through every detail on the car and super patient talking us through questions, colors, and options. We never felt rushed or pressured to buy. Marc, Casey, and Vinny were also wonderful during the buying process. Overall, we had a great first experience with Crown Hyundai!

cassy berzal

Jun 9, 2026

Google

I had an excellent experience at Crown Hyundai, and a huge part of that was working with Steven. From the moment I walked in, he was knowledgeable, professional, and genuinely focused on helping me find the right vehicle rather than just making a sale. Steven took the time to explain all of the different cars, features, and options available, and he answered every question I had with confidence and patience. I truly felt like he had my best interests in mind and worked hard to get me the best deal possible. Buying a car can be stressful, but Steven made the entire process smooth, comfortable, and enjoyable. I would highly recommend both Crown Hyundai and Steven to anyone looking for a new vehicle. Thank you for such a great experience!

Don Rice

May 28, 2026

Google

Our sales representative, Stephen Hotis, was outstanding. He took the time to answer all of our questions and helped us in shopping journey to find the right car for us. Thank you, Stephen, you're are the best! Crown is a family owned business that seems so welcoming, and everyone we worked with went the extra mile to help us get the car we wanted. This is our kind of place!

Justine V

Feb 20, 2026

Google

We recently purchased a Santa Fe with the help of Stephen Hotis and Jack Nash, it was an easy and pleasant transaction. They were knowledgeable and made sure we got exactly what we wanted! I highly recommend Stephen & Jack, ask for them personally!

Steve Lambert

Jan 30, 2024

Edmunds

Expect some unusual car buying experience; Respectful, good value & amaze! **Review of Crown Hyundai's Exceptional Service in the Acquisition of a New Hyundai Elantra** Purchasing a new car is often fraught with anxiety and second-guessing, especially for someone like me who manages a hotel and understands the nuances of service excellence. As a business owner, the financial aspect of such an acquisition is always a primary concern. However, my recent experience with Crown Hyundai in acquiring a brand-new Hyundai Elantra has been nothing short of a five-diamond experience, reminiscent of the best in hospitality. Initially, I approached the idea of buying a new car with a fair amount of reluctance. The financial implications, particularly as a business owner, are always daunting. Yet, my journey with Crown Hyundai began seamlessly, with an online experience that was surprisingly easy and intuitive. The process of uploading documents and getting the necessary paperwork in order was straightforward, which is a rarity in the often complicated world of car buying. A significant part of this positive experience was due to the exceptional professionalism of Stephen Bednar. From the onset, Stephen respected my time and needs, guiding me through the process with a level of expertise and courtesy that is too often lacking in car sales. His approach was not just about making a sale, but ensuring I was comfortable and informed at every step. The financial aspect of car buying is typically where the most discomfort lies. However, Rashawn Latimer, the finance manager, managed to walk me through this process without that all-too-familiar stomach-churning feeling. His clarity, patience, and thoroughness in explaining the financial details were exemplary. Rashawn’s approach made what is usually the most stressful part of buying a car, a smooth and reassuring experience. Behind the scenes, Lloyd Leonardo played a crucial role in pulling together my documents from various platforms, thereby introducing me to the Crown experience. His efficiency and attention to detail ensured that all my paperwork was in order, contributing significantly to a hassle-free process. The excellence of Crown Hyundai was already known to my family, as my son had purchased a car from them just a month prior. His positive experience was a testament to the consistency of quality service at Crown Hyundai, reinforcing my decision to engage with them for my own automotive needs. The preparation of the Hyundai Elantra itself was impeccable. Receiving a car that is spotless and in perfect condition is a joy, and Crown Hyundai excelled in this regard. The attention to detail in the preparation of the vehicle demonstrated their commitment to excellence and customer satisfaction. A standout aspect of the service was the walkthrough of the high-tech features of the Elantra by Stephen. The car is equipped with an array of modern technologies that require patience and understanding to fully appreciate. Stephen’s ability to explain these features clearly and patiently was invaluable, ensuring that I was comfortable and confident in using my new car. In the hospitality industry, where I have spent my career, the nuances of people skills are critical. The team at Crown Hyundai, particularly Mr. Bednar, Mr. Latimer, and Mr. Leonardo, showcased what I would consider a five-diamond type experience. Their professionalism, attention to detail, and genuine care for the customer's needs were exemplary. They should indeed be featured in Hyundai training videos for their outstanding customer service skills. In closing, I would wholeheartedly recommend Crown Hyundai to anyone looking to purchase a new vehicle. The team of Mr. Bednar, Mr. Latimer, and Mr. Leonardo is a triumvirate of excellence, ensuring a car buying experience that is smooth, transparent, and enjoyable. They make the process of purchasing a car, which is typically a significant and sometimes stressful decision, into an experience that is both memorable and pleasurable. If you are in the market for a new car, do yourself a favor and visit Crown Hyundai. Their exceptional service and attention to detail will not disappoint.

John

Apr 5, 2020

Edmunds

Stephen Bednar Stephen was a Great person, down to earth and very good at what he does. The experience was great, he is very understanding and cares for the people he consults. I would do business with him again anyway.

MAWalton

Dec 24, 2015

Edmunds

Best experience Stephen Bednar made car buying fun and easy. Very professional and knowledge about the product line. Even retrieved my garage door opener in my trade-in the next day!! Definitely recommend Stephen.

elissav

Sep 5, 2013

Edmunds

Couldn't have asked for a better experience Stephen B. and the entire Crown Hyundai family made the leasing process of my new Hyundai so smooth and easy. They made me feel comfortable, were very personable and eager to help in any way they could. I wish all vehicle purchases could be this stress-free. I would recommend everyone to visit Crown Hyundai. Thank you, Stephen!

ringo62

May 12, 2012

Edmunds

FRIENDLY DEALERSHIP I recently visited the new state of the art Crown Hyundai dealership to test drive a Veloster. I was greeted by Stephen Bednar in a friendly manner. He show me all of them that were on the lot and took me on a test drive. I purchased one the same day. Stephen was extremely professional and courteous throughout the buying process.