
Lance W
Nov 30, 2023
There was a scheduling mishap upon my arrival for service on my 2022 Telluride. It was immediately taken care of by Michael the Service Advisor. As I was walking around the dealership prior to sales opening, Tracey the Concierge came and spoke with me about the new EV9, very pleasant experience, she was very knowledgeable about the vehicle. Finally, I spoke to Mohamed in Parts about a repair, he went out of his way to ensure the part was the correct color match Very nice experience in 3 distinct areas, great OVERALL experience Thanks Lance W