Thomas Burkart

bernieb1313

Oct 21, 2026

DealerRater

My service advisor, Jake Butler, who was assisting my normal advisor, Tomm Burkart, got me in and out in a very timely manner for my recall issue on fuse in the driver's seat. They also took care of another minor issue. The vehicle was washed and I was in and out while I waited within 2 hours as Jake had estimated. Employees Worked With: Jake Butler, Thomas Burkart

Andrea Sauvageot

Oct 20, 2026

Google

I highly recommend Tomm Burkart at Crown Kia. He is honest, knowledgeable, and customer-focused. He consistently takes the time to explain everything thoroughly, listens carefully to my concerns, and genuinely works to find solutions. He even contacts the warranty department to get answers and explore options on my behalf. What sets Tomm apart is that he never makes me feel pressured or pushed into a decision. He provides the information I need, answers my questions, and allows me to make informed choices with confidence. Tomm is exactly the kind of professional you want in your corner. His patience, honesty, dedication, and willingness to go the extra mile make him stand out. I would absolutely recommend asking for Tomm if you need assistance with your Kia. He is a tremendous asset to the dealership, and his approach to customer service is the reason I would feel confident returning and recommending him to others.

Skyeler Burkart

Oct 18, 2026

Google

Tomm was awesome!!!!

Pauline Valdivieso

Oct 13, 2026

Google

Tomm and Joie deserve more than five stars! Having car trouble is stressful enough, and dealing with warranty approvals adds another whole layer. These two worked hard to get the approvals needed and get my car taken care of, and I am so grateful for their help. What stood out most was knowing I had a team in my corner helping get everything resolved. That kind of service makes a real difference. Thank you, Tomm and Joie, for your dedication and for making a stressful situation so much easier. You are truly appreciated, and I would absolutely recommend you every time!

Raymond Park

Oct 13, 2026

Google

Just picked up my 18 Sorento. Tomm Burkart and Jake Butler delivered great service and excellent communication throughout my warranty repairs. Highly recommend. Thanks for making this as easy as possible.

Jocelyn Buyer

Oct 13, 2026

Google

Tomm Burkart is awesome! He went over my inspection with me. Personally came out to my car to put eyes on a minor concern. You found a lifer, I'll be back.

Melissa schuler

Oct 9, 2026

Google

Jake Butler and Tomm Burkart were wonderful! I had an appt first thing in the morning and by 7:30am they called with an update and said it would be finished in a few hours. They called back 3 hrs later my car was done, everything explained, and it was washed!

Taylor

Oct 1, 2026

Google

Tomm Burkart is absolutely amazing and phenomenal! He takes the absolute best care of me any time I come in for any of my service needs. If Tomm isn’t there, Jake Butler will also ensure you’re attended to. They’re both attentive, professional, friendly, and trustworthy! I never leave with any issues and would recommend asking for him anytime you need your vehicle serviced.

Savannah Gervasio

Oct 1, 2026

Google

Jake and Tomm were extremely helpful in getting my AC fixed, the process was quick and easy and now it works great!

Melanie Amoriello

Sep 29, 2026

Google

Tomm Burkart was able to get my vehicle serviced quickly and back on the road