Timothy Kennedy
Sep 2, 2026
Tomm Burkart has been my guy since I bought my Telluride. When it comes to customer service. He’s a real TOP GUN!
Jeffery Engle
Sep 1, 2026
Absolutely smooth appointment setup using my FAVORITE Service Technician Michael Stephenson who handed me off to the capable hands of Jake Butler and Tomm Burkart! Jake kept us in the loop with what we needed and the progress they were making. Tomm made sure that our car was ready in a timely manner and let us know that we were ready to roll! They've taken top notch care of our baby for 70,000 miles! THIS is the place to BUY AND SERVICE your car HASSLE FREE and FRIENDLY!!!
J A
Aug 27, 2026
Crown Kia provided an excellent service experience. After another dealership did a poor repair job on my vehicle, Jake B and Tomm B took the time to clearly explain what was actually wrong and what needed to be done to fix it. They were honest, professional, and never pressured me into paying for services or repairs I didn’t need. The service was completed quickly, which I really appreciated. They even gave my vehicle a complimentary car wash before I left, which was a great added touch. I highly recommend Crown Kia—especially Jake and Tomm—and I will definitely return for any future vehicle issues.
Jimmy Knudsen
Aug 14, 2026
Jake Butler and Tomm Burkhart were my service consultants. Very helpful, answered all my questions, and made the process quick and easy.
Luis Algarin colon
Aug 13, 2026
Jake butler and tomm burkart were phenomenal
N S.
Aug 12, 2026
Tom Burkart was absolutely outstanding. Had an emergency repair and he handled it efficiently and professionally. It is always a pleasure dealing with them
Kyle Hickey
Aug 11, 2026
I cannot say enough good things about the team at Crown Kia! Our friends told us to connect with Vinny Cafiero, the manager at Crown Kia. They had recently made a purchase and Vinny pointed them in the right direction. We got connected with Ashlee Richardson and she was absolutely AMAZING! The entire experience was great from start to finish. We were looking for a new Kia Telluride. She gave me her cell phone # and we immediately started texting about what we were looking for. She quickly looked through the current inventory at the dealership and nothing was quite right. The next day I get a text from her stating a new shipment of Telluride's just came in and I think I found the exact one you're looking for. Sure enough, it was exactly what we wanted. She had to confirm that it passed inspection and that no one else had already claimed it. We quickly made an appointment to come in to secure the vehicle. She helped us determine if we'd trade in our car or not. She wasn't pushy at all and had a wealth of knowledge. She listened to what we wanted and delivered 110%! If you're in the market for a new car, Ashlee Richardson is your person. I will be referring her to anyone I know looking to make a Kia purchase in the future. *Updated 10/27/25* Tomm Burkart has become my go-to service rep. I can reach out directly to Tomm via his office cell to text or ask questions. He’s always responsive and super helpful. I am so grateful to have such an awesome service rep. I’ve had a couple of minor items pop up since owning my car and he’s always been so great at coming up with quick and efficient solutions. I had to get a new tire due to a nail in mine. Tomm had a new tire ordered and ready to go so I could do my oil change and tire replacement at the same time. He is great! I cannot recommend him enough. UPDATED 8/11/2026 - I really appreciate all the help from Tomm and Jake at Crown Kia. I had another flat tire and Tomm helped get me a new tire asap. Thanks for helping me!
Kali Haug
Aug 5, 2026
You are fabulous Mike Shutts! Thank you for your premier help and support during my car purchase. You and Justin made everything so simple. :) recommend! Also, Jake & Tomm have been amazing in the servicing of my vehicle. Great at following up and making sure I’m taken care of!
2017 KIA FORTE LX Owner
Aug 4, 2026
Tomm and the crew are awesome. Excellent customer service
Alyssa Brann
Aug 3, 2026
Jake and Tomm were super helpful.