Keith Aviles

NENA

Sep 7, 2026

DealerRater

Crown delivered outstanding customer service when we purchased our Forester. Sales, service and finance staff were exceptional. We look forward to working with Crown when we purchase our next vehicle. Employees Worked With: Cindy, Keith Aviles, Kenneth Melton

janehamptonbowen

Aug 10, 2026

DealerRater

Huge thanks to Brandee and Keith for being so patient with me through my work chaos, losing my cat, giving my old Outback to my mom, and trading in her absolute piece of crap! 😂 They never once lost patience with me—and now I’m just trying to figure out why my new Outback needs 47 bells and whistles to get me down the road. 😂❤️ Love my new car, and these two were fantastic to work with! Employees Worked With: Keith Aviles, Brandee Toche

Debra Certo

Jul 12, 2026

Cars.com

Melissa Dalton is my Service Advisor for Crown Subaru in Chattanooga, TN. She treats her customers with respect, answers any questions I might have when I bring my vehicle in for service. She always goes over the checklist to advise me if there are any issues with my vehicle for a future visit or if I had an excellent check up. If I have to leave a message for her over the phone she always gets back to me in a timely matter. Melissa is a great asset to the Subaru Service Team in my area.

JSGCSHELTON

Jun 26, 2026

DealerRater

Kenny and his colleagues at Crown are the BEST! They helped move the buying process along. Within a little over 2 hours, we had looked at the vehicle, agreed upon a price and had the financing done. I LOVE my Ascent! Thanks, Crown Subaru! Employees Worked With: Keith Aviles, Habib Rehman, Kenneth Melton

2025 SUBARU OUTBACK ONYX EDITION XT Owner

Jun 21, 2026

Carfax

Absolutely spectacular service from front to back. Brain in service, GM Keith, and Habib in warranty. Each fixed some pretty serious wrongs by another dealership. I highly recommend them from top to bottom.

maryfusco5

Jun 8, 2026

DealerRater

As always, Hannah, Keith, Habib, and the entire Subaru team made this purchase smooth and painless. They are knowledgeable, proficient and FUN to deal with.

iamdesertfox70

Jun 5, 2026

DealerRater

Elliott Dockery was incredibly knowledgeable and helpful throughout the entire process. Cindy in finance was also a pleasure to work with — she was informative, patient, and never pressured us into anything. This was truly the best car‑buying experience I’ve ever had. The drive from Kentucky was absolutely worth it for the way we were treated. Thank you, Elliott, for your kindness and for working with us.

Paul Gussack

May 25, 2026

Google

Buying a car is not an easy process for me. I am reserved in personality and particularly regarding my choices. Crown Subaru made the process easy and enjoyable. Shana Madsen, Jennifer Morgan, Keith, Coconut, and everyone involved were sincere, open, and accommodating. We had quite a lot going on that day, and everyone there was understanding and ready to make the process easy. I would buy there again and encourage friends and family as well. Now let's see if my driving improves.

Danimal

May 11, 2026

DealerRater

I like the dealership, but I definitely do miss it being over by the river downtown. This location doesn’t give that same eco-sustainable feeling that was delivered at the riverfront location.

2021 SUBARU CROSSTREK PREMIUM Owner

Apr 15, 2026

Carfax

The General Manager Keith Aviles and his hospitality were unmatched! He provides customers with and exceptional experience and truly goes above and beyond!