Kelly Carlson

paula_wharton

Jul 1, 2026

DealerRater

I spoke with Kelly prior to going in and discussed what I wanted in a car and got an idea of may trade-in value as well as possible monthly car payment. Was able to schedule an appointment. Everything from initial contact until signing on the dotted line went well. I am very impressed with not only Kelly but all the employees I have come into contact with. The service at Crown is outstanding. Employees Worked With: Kelly Carlson

cacrawley

Jun 26, 2026

DealerRater

Very friendly dealer . . No one was ‘pushy’ .. Very clean showroom..nice waiting area .. Coffee available Employees Worked With: Habib Rehman, Kelly Carlson

Karl Hakala

Jun 25, 2026

DealerRater

This past Monday we purchased a new Subaru Outback from Kelly Carlson at Crown Subaru. It was an excellent experience working with Kelly, she was very knowledgeable, friendly and professional. Kelly helped to make our vehicle purchase as stress free as possible, I would highly recommend her and the dealership. The best car buying experience I've ever had. Employees Worked With: Habib Rehman, Kelly Carlson

jamiejengelhardt

Jun 18, 2026

DealerRater

Kelly was incredibly patient as we made our decision on a vehicle. I never felt pushed into anything. Would highly recommend Kelly and the whole Crown Subaru team. Employees Worked With: Habib Rehman, Kelly Carlson

Mitzi Boruff

Jun 11, 2026

Google

From beginning to end, what an AMAZING experience!!! 2 weeks ago, I purchased a 2026 Crosstrek Sport from Crown Subaru. I live 90 minutes from the dealership so, MUCH of this was done thru email, text and phone calls. Kelly Burke was the first to reach out to my inquiry. Of this I will be eternally grateful! She was/is a friendly, knowledgeable, professional and PATIENT salesperson!! She handled my NUMEROUS questions, texts, emails with absolute grace and encouragement! No question was ignored or sidestepped. An ABSOLUTE doll!!! On the day I traveled to Chattanooga to "decide" on the car, she had it ready! I had limited time to spend at the dealership as I had dogs to get home to. EVERYTHING was ready to go and I drove my car home within a couple of hours. James Reilly had my add-ons installed and ready, Sara Ford, was "on the ready" to make sure I understood my car, Jennifer Morgan - totally prepared with the documents made this experience OFF OF THE CHARTS! AND Jennifer's little "furry assistant"- Coconut, was the absolute "Closer" of this deal! ❤️🐾❤️. (And thanks to the rep who had the 20¢ I needed to close the deal)!!!! My "lucky nickle" remains in the car!! 🤣 And Kelly, bringing it all together - coordinating each step, allowed me to drive my car home, a HAPPY CUSTOMER!! I cannot recommend this Dealership strongly enough, with words. What a team!!! THANK YOU TO YOU ALL, who worked so hard to make me a customer for life!!

Kristen Andrews

Jun 9, 2026

Google

I just purchased my first brand new car from Kelly Carlson. I already had a 2015 Outback and just purchased a 2026 Outback Touring. I received such good service from Kelly, she went above and beyond. If you're in the market for a new car, go see Kelly.

maryhunterkw

Jun 3, 2026

DealerRater

Had a very pleasant experience purchasing my car. Would recommend Kelly as she worked hard to get the deal and was very professional.

Clay "Rusty" Aytes

May 28, 2026

Cars.com

Kelly Carlson made my new car experience very pleasurable. Her knowledge of the car and demonstration ability made me very confident of my purchase.

Bealuh Wilcox

May 4, 2026

Cars.com

Kelly Carlson in sales was awesome She helped us get the rite payment and she wasnt pushy like you see a lot at car dealerships I got a used car Honda Accord hybrid

Bealuh Wilcox

May 4, 2026

Cars.com

Kelly Carlson in sales was awesome. She helped us get the rite payment and she wasn’t pushy like you see a lot at car dealerships. I got a used car Honda Accord hybrid.