Melissa Dalton

Melissa Dalton

Subaru Certified Service Advisor

Service

5(10 reviews)
4234900181[email protected]

Reviews

10

2023 SUBARU ASCENT PREMIUM Owner

Sep 16, 2026

CarfaxCarfax

Melissa Dalton has taken great care of my service for both of our Subarus.

H White

Aug 3, 2026

Cars.comCars.com

I had my Subaru Forester in for the 60,000 mile service. It's quite extensive, so the car was in the shop for a few days waiting on some parts. Melissa Dalton set me up for a loaner car and gave me regular updates. I appreciated the quality of the work and the service from Melissa.

Mary

Jul 28, 2026

Cars.comCars.com

Absolute awesome experience from beginning to end. I needed the passenger mirror replaced, and my 30,000-mile checkup completed. Turns out my tires were in dire need of replacement as well. Because of the need for parts, Melissa Dalton set me up with a loaner vehicle and I was on my way home in no time. The staff was professional and friendly, and Melissa kept me updated and made me feel very assured and confident in the team and dealership.

Bill

Jul 14, 2026

Cars.comCars.com

The maintenance was great. Melissa Dalton was a fantastic person who managed the service appointment.

Licia Rothermel

Jul 13, 2026

GoogleGoogle

This was my second experience at Crown Subaru, and they did a great job once again. Melissa Dalton was the service advisor and she was excellent. The whole team has a no-hassle vibe. It took a bit longer than expected to get an issue diagnosed, but they had provided a loaner vehicle, so it was no problem at all. I declined a recommended repair so I could take time to review options, and they were not pushy in the least.

Debra Certo

Jul 12, 2026

Cars.comCars.com

Melissa Dalton is my Service Advisor for Crown Subaru in Chattanooga, TN. She treats her customers with respect, answers any questions I might have when I bring my vehicle in for service. She always goes over the checklist to advise me if there are any issues with my vehicle for a future visit or if I had an excellent check up. If I have to leave a message for her over the phone she always gets back to me in a timely matter. Melissa is a great asset to the Subaru Service Team in my area.

2019 SUBARU FORESTER TOURING Owner

Jul 12, 2026

CarfaxCarfax

Excellent service with my advisor Melissa and the Subaru Dealership. I purchased my car with the Subaru dealership in Chattanooga, Tennessee and I also take my vehicle there for any type of service that my vehicle needs throughout the year.

Therese Tuley

Jul 9, 2026

GoogleGoogle

Very pleased with the professional and detail-oriented service I received from Crown Subaru’s Melissa Dalton on July 2, 2026.

James Isom

Jun 27, 2026

GoogleGoogle

Melissa Dalton has always been extremely helpful. Has gone above and beyond to make a visit to Crown Subaru service department a pleasant one. A pleasure work with. Thank you Melissa.

Eva Goldyn

Jun 26, 2026

GoogleGoogle

Crown Subaru continues to deliver good service. Melissa Dalton was my representative during my most recent visit for my Forester's 90-100k maintenance. I actually called a local shop that I take my older car to; Crown's rates were less ;-) I needed to do a night drop off; Melissa communicated the process and kept me informed during the service; they finished up before the expected time allowing a smooth pick up. My subi continues to run great! On previous visits, both in the 'old' downtown location and their new location off I-75, the facility is clean and welcoming; the staff is professional even though they have been very busy each time. The waiting room is comfortable when I need to use it. I highly recommend using Crown Subaru.

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