Sara Ford

katwomack78

Sep 20, 2026

DealerRater

We had a great experience with Elliott! We were pleasantly surprised at how easy the whole process was. Employees Worked With: Elliott Dockery, Sara Ford

emilydhall24

Sep 16, 2026

DealerRater

Jacqueline was extremely helpful and enlightening towards everything we were looking at. She really listened to our wants and needs and helped us leave with the best car and deal for us! Employees Worked With: Sara Ford, Jacqueline Griffith

PaZtor E

Sep 13, 2026

DealerRater

Jacqueline was outstanding; she was very supportive and a first-class professional. Buying a car was a difficult process for my family at many levels, and I wasn't planning to buy one at the time. But in the end, it was a blessing, and we are looking forward to unforgettable experiences! Employees Worked With: Mr. Aviles and Habib, Sara Ford, Jacqueline Griffith

tn5ochoa

Sep 3, 2026

DealerRater

Shana was very thorough and explained everything to us. She did a great test drive with us. We were very glad to work with her on this purchase. Thank you Shana! Employees Worked With: Shana Madsen, Sara Ford

ratasker

Aug 17, 2026

DealerRater

Kenny made the process so easy and enjoyable. I’ve always wanted to have a Subaru and he made it happen. When I wanted to change colors at the last minute, he made it work. Any questions were answered quickly. By far the easiest car purchase we have had. So happy to be part of the Subaru Family. Mostly, thank you Kenny!!! Employees Worked With: Kenneth Melton, Sara Ford

deeanngibbs

Aug 5, 2026

DealerRater

Special thanks to Kendra Ostrander from the moment she saw us on the lot she came and introduced herself and showed us the 2026 Crosstrek. She explained the different models. We really liked the limited and i wanted the gray and one was coming in the next few days. After going back we decided on the red pearl. Kendra helped us every step of the way and answered all of our questions. My husband Phil really appreciated her too. Today we went back to pick up our car and meet with Sara Ford Love Encore Specialist and she was great too. She got everything set up and explained all the different settings and options.we have her card and can contact her if we have any further questions. I really appreciate the support and great service from Kendra and Sara. Never owned a Subaru before and everyone i talked to that owns one told me I needed to get Subaru. Phil drove it home and really said it was great and easy to drive. It will be my primary car and I can’t wait to drive it when i go hiking and walking at Chester Frost and Soddy Gulf. Again thanks to everyone! Employees Worked With: Kendra and Sara

wjelliott18

Aug 1, 2026

DealerRater

I walked in thinking I would just check out the inventory, but Kenneth and the Subaru team were extremely helpful and knowledgeable about their vehicles and worked with me in my budget that I drove off in a new car! Employees Worked With: Kenneth Melton, Sara Ford

candjfee

Jul 30, 2026

DealerRater

Shana got 5 Stars as she is knowledgeable, efficient, pleasurable and effective to deal with. I gave the dealership (which was also effective and efficient) 4 Stars not because of anything, only because our time at the dealership was so short (slightly more than an hour & our time was spent with Shana). Employees Worked With: Cindy (don’t remember last name) was the financial person we dealt with and she gets 5 Stars., Habib Rehman, Shana Madsen, Sara Ford

CarleyClark

Jul 26, 2026

DealerRater

What a lovely experience! The staff was wonderful. Kenneth contacted me after I inquired on line. He did not bombard me with emails, texts and calls. Rather, he answered my questions and let all the information sink in. He did follow up daily to see if I needed anything else. By the end of the week we had a date and time set for me to come in. The dealership is very clean and also pet friendly, which was a nice surprise. I was even given a dog toy as a parting gift! Kenneth introduced me to multiple people. Ms. Ford and also Cindy were very helpful in completing the purchase and answering questions. The staff was so kind and even people that we passed in the building that I didn't meet looked very happy. Entire process took less than two hours. Very easy, very wonderful. Employees Worked With: Cindy McMichen, Kenneth Melton, Sara Ford

mlhsb1955

Jul 1, 2026

DealerRater

Very professional, no-pressure experience. Every one we met was very courteous and we appreciate Nick's soft-sales approach. Employees Worked With: Sara Ford, Nick Clarke