Reviews
10mlhsb1955
Jul 2, 2026
DealerRaterVery professional, no-pressure experience. Every one we met was very courteous and we appreciate Nick's soft-sales approach. Employees Worked With: Sara Ford, Nick Clarke
DGARRARD2050
Jul 1, 2026
DealerRaterGreat dealership! Hannah Gentry was exceptional to work with when purchasing my daughter’s Forester! Employees Worked With: Hannah Gentry, Sara Ford
helen.mccallie1
Jun 28, 2026
DealerRaterEveryone was friendly, helpful, and non-pushy. Had a very positive experience buying the car. It was hassle free! Employees Worked With: Sara Ford, Jacqueline Griffith, Castle Ford
Mitzi Boruff
Jun 11, 2026
GoogleFrom beginning to end, what an AMAZING experience!!! 2 weeks ago, I purchased a 2026 Crosstrek Sport from Crown Subaru. I live 90 minutes from the dealership so, MUCH of this was done thru email, text and phone calls. Kelly Burke was the first to reach out to my inquiry. Of this I will be eternally grateful! She was/is a friendly, knowledgeable, professional and PATIENT salesperson!! She handled my NUMEROUS questions, texts, emails with absolute grace and encouragement! No question was ignored or sidestepped. An ABSOLUTE doll!!! On the day I traveled to Chattanooga to "decide" on the car, she had it ready! I had limited time to spend at the dealership as I had dogs to get home to. EVERYTHING was ready to go and I drove my car home within a couple of hours. James Reilly had my add-ons installed and ready, Sara Ford, was "on the ready" to make sure I understood my car, Jennifer Morgan - totally prepared with the documents made this experience OFF OF THE CHARTS! AND Jennifer's little "furry assistant"- Coconut, was the absolute "Closer" of this deal! ❤️🐾❤️. (And thanks to the rep who had the 20¢ I needed to close the deal)!!!! My "lucky nickle" remains in the car!! 🤣 And Kelly, bringing it all together - coordinating each step, allowed me to drive my car home, a HAPPY CUSTOMER!! I cannot recommend this Dealership strongly enough, with words. What a team!!! THANK YOU TO YOU ALL, who worked so hard to make me a customer for life!!
iamdesertfox70
Jun 6, 2026
DealerRaterElliott Dockery was incredibly knowledgeable and helpful throughout the entire process. Cindy in finance was also a pleasure to work with — she was informative, patient, and never pressured us into anything. This was truly the best car‑buying experience I’ve ever had. The drive from Kentucky was absolutely worth it for the way we were treated. Thank you, Elliott, for your kindness and for working with us.
jean_andrew30538
May 21, 2026
DealerRaterThis is my 3rd vehicle from Subaru and Ive been happy each time!!! Was just in a terrible accident and wasnt badly injured! Safe and sporty and the staff is top notch!!!
jean_andrew30538
May 21, 2026
DealerRaterThis is my 3rd vehicle from Subaru and I’ve been happy each time!!! Was just in a terrible accident and wasn’t badly injured! Safe and sporty and the staff is top notch!!!
Danimal
May 12, 2026
DealerRaterI like the dealership, but I definitely do miss it being over by the river downtown. This location doesnt give that same eco-sustainable feeling that was delivered at the riverfront location.
Danimal
May 12, 2026
DealerRaterI like the dealership, but I definitely do miss it being over by the river downtown. This location doesn’t give that same eco-sustainable feeling that was delivered at the riverfront location.
Linda
May 8, 2026
Cars.comDwayne Pruitt was extremely knowledgeable, friendly & personable. We knew we wanted a Forester & he guided us through the buying process & made it a great experience for us.