Joseph Guerrera

Ed

Oct 2, 2026

Cars.com

Customer service rep Joesph excellent, fast cautious and ever knowledgeable. Just a true professional. Thank you

Ed

Oct 3, 2026

Cars.com

Customer service rep Joesph excellent, fast cautious and ever knowledgeable . Just a true professional . Thank you

Gail M

Sep 14, 2026

Google

Joseph Guerrera is the best Service Advisor and most attentive and personable, so ask for Joe!!

2018 VOLVO V60 T5 DYNAMIC Owner

Sep 5, 2026

Carfax

Always great service . Joseph and Brian are very responsive!

2008 VOLVO S80 3.2 Owner

Aug 20, 2026

Carfax

Joe Guerrera was simply awesome. My Volvo broke down unexpectedly and when I called, he gave me the number for roadside assistance. Got towed to Volvo and Joe went out of his way to help me. Even helped me take care of the bags of groceries that I had just purchased prior to the breakdown. THE.BEST.SERVICE ADVISOR. EVER.

Chris Fulk

Aug 5, 2026

Google

Joe from the service dept came through in a huge way. I parked my car under a tree while gone for 10 days and had a noxious odor upon my return. Joe addressed my needs immediately, found and fixed the problem. A rat apparently crawled into the engine and had babies. Joe removed them, disposed of them, and prioritized my situation. Joe, this dealership, and Volvo of St Pete came through in a huge way! Excellent service!

Elaine Furman

Jul 9, 2026

Google

Today I visited Crown Volvo for service and had a very disappointing experience with Service Representative Joe. My car was finished quickly, yet I received no call or text. I remained in the waiting area for two hours while Joe walked past me without mentioning that my vehicle was ready. Before this, Joe recommended a very expensive maintenance that I felt was unnecessary, and I declined it. After that interaction, the lack of communication felt really concerning. Regardless of the reason, this behavior is unacceptable for a dealership known for its high standards.

regina ashwood-baker

Jul 7, 2026

Google

Joseph Guerra is a great service agent. Professional and experienced. My service was covered by warranty.

joe2

Jun 13, 2026

DealerRater

Mary is an exceptional sales professional, demonstrating a high level of expertise and attentiveness throughout the car-buying process. She quickly understood our preferences and ensured that every step was handled efficiently and with care. Her ability to anticipate needs and maintain a seamless experience made the entire process smooth and stress-free. Her dedication to customer satisfaction is evident in the thoughtful approach she took to meet our requirements. We greatly appreciate her professionalism and look forward to working with her again in the future. Employees Worked With: Ken Feck, Joe Guerrera, Bud Hawkins, TJ Muller, Mary Mattingly

Belinda Collins

May 14, 2026

Google

I cant say enough about the amazing service I receive from Joseph Guerrera at Crown Volvo. For 7 years he has made an annual chore, painless and total pleasure. He always remembers me and makes me feel as he really cares. I truly value the professional way he expedites the process. The valet service is a such a convenience, to me. The driver Sean is friendly and personable, adding to the convenience and ease in dealing with my annual event.