Marlon Mangroo

2017 CADILLAC XT5 LUXURY Owner

Jul 12, 2026

Carfax

Marlo took care of me. I got tires senses for my for my car. I had my engine flushed and refilled with antifreeze. Had the car wash and I was out with an hour and a half. Great service.

2023 CADILLAC ESCALADE PREMIUM LUXURY Owner

Jul 10, 2026

Carfax

Service Advisor Marlon was knowledgeable, professional, and kept me updated throughout the entire process. Although the repair took a little longer than expected due to delayed parts, he communicated every step along the way. Overall, I'm very happy with the service and would definitely recommend them.

2024 CADILLAC XT6 LUXURY Owner

Jun 30, 2026

Carfax

Marlon and his staff members always take their jobs seriously.

2023 CADILLAC XT6 PREMIUM LUXURY Owner

May 15, 2026

Carfax

Very good service and attention Specially from Marlooonnn!.!.!. And also I'm very happy about Damar coming back to the repair center !.!.!.!.!

2019 CADILLAC XT4 PREMIUM LUXURY Owner

May 5, 2026

Carfax

Marlon my assigned service advisor was great and helpful in answering questions. I will say Empire Buick Cadillac GMC of LIC should make it a point to inform customers the cost of repairs and service before proceeding. I was shocked the cost to change two filters (cabin & engine).

2019 CADILLAC XT4 PREMIUM LUXURY Owner

May 5, 2026

Carfax

Marlon my assigned service advisor was great and helpful in answering questions. I will say Empire Buick Cadillac GMC of LIC should make it a point to inform customers the cost of repairs and service before proceeding. I was shocked the cost to change two filters (cabin & engine).

2024 CADILLAC XT6 LUXURY Owner

Mar 25, 2026

Carfax

Marlen and staff always welcome everyone with smiles.

Steven Jason

Mar 11, 2026

Google

I just completed my second service at Empire Cadillac of LIC. Getting an appointment was painless and the communication from Vincent Torres and his team, especially Marlon Mangroo was excellent. My experience was exactly what I would expect from a Cadillac service facility. It’s been a pleasure dealing with Empire since the day I bought my car.

M M

Feb 27, 2026

Google

I took my Escalade to diagnose some electrical issues, service was fast and honest. Will be coming back if any more issues down the road. Thank you Marlon for the great customer service!

M M

Feb 26, 2026

Google

I took my Escalade to diagnose some electrical issues, service was fast and honest. Will be coming back if any more issues down the road. Thank you Marlon for the great customer service!