Marlon Mangroo

2024 CADILLAC XT6 LUXURY Owner

Oct 11, 2026

Carfax

Great job Marlon and the staff. Thank you for your leadership and dedication.

2024 CADILLAC XT4 PREMIUM LUXURY Owner

Oct 4, 2026

Carfax

Service consultants Marlon and Kathy the best

Stresst

Sep 25, 2026

DealerRater

Just a quick update, my vehicle is still at Empire (since the end of July) and it's nothing but the run around. Imagine buying a warranty through Empire for $6000, having a door latch repaired under warranty for it only to break again two months later and be told its not covered under warranty? This is only 1 of several on going issues. The ENTIRE service department is incompetent! Nothing but the run around time and time again. Once this vehicle is repaired, it is being sold and I will never deal with Empire Cadillac again! Employees Worked With: Marlon Mangro

2017 CADILLAC XT5 LUXURY Owner

Jul 12, 2026

Carfax

Marlo took care of me. I got tires senses for my for my car. I had my engine flushed and refilled with antifreeze. Had the car wash and I was out with an hour and a half. Great service.

2023 CADILLAC ESCALADE PREMIUM LUXURY Owner

Jul 10, 2026

Carfax

Service Advisor Marlon was knowledgeable, professional, and kept me updated throughout the entire process. Although the repair took a little longer than expected due to delayed parts, he communicated every step along the way. Overall, I'm very happy with the service and would definitely recommend them.

2024 CADILLAC XT6 LUXURY Owner

Jun 30, 2026

Carfax

Marlon and his staff members always take their jobs seriously.

John Motika

Jun 8, 2026

Google

I can onlysay 1 word Honest , I went from westchester to buy a car and I left a down payment for the purchase. I waited a week and no title from MV , They didn't want to hold my money so i was refunded instead of them holding my money. I will be notified when title is in , Everyone was so nice and helpful , Kudos to this dealer , I am adding this to my first review , I went there today as when i bought my vehicle it had a light that needed to be ordered . The staff were all polite and helpful , Marlin is an asset to your business , He is a hard working person and very polite , Thank you again People of EMPIRE

2023 CADILLAC XT6 PREMIUM LUXURY Owner

May 14, 2026

Carfax

Very good service and attention Specially from Marlooonnn!.!.!. And also I'm very happy about Damar coming back to the repair center !.!.!.!.!

2019 CADILLAC XT4 PREMIUM LUXURY Owner

May 5, 2026

Carfax

Marlon my assigned service advisor was great and helpful in answering questions. I will say Empire Buick Cadillac GMC of LIC should make it a point to inform customers the cost of repairs and service before proceeding. I was shocked the cost to change two filters (cabin & engine).

2024 CADILLAC XT6 LUXURY Owner

Mar 25, 2026

Carfax

Marlen and staff always welcome everyone with smiles.