Ed Hoene

Ed Hoene

Service Manager

Service

5(10 reviews)
5168310421[email protected]

Reviews

10

Maria Iacono

Feb 26, 2026

GoogleGoogle

Eddie the manager is by far the best manager, Hes a man of his word. The staff is very professional as well.

Aaron Loloey

Nov 26, 2025

GoogleGoogle

Excellent experience. There was no delay. My service advisor Ed Hoene was on top of it and got me and my vehile repaired and out quick. This is why I keep going back. Complementary coffee was also great.

jsacrest

Oct 10, 2025

DealerRaterDealerRater

The first car I purchased from this dealership, when it was known as Robert Chevrolet, was a 1984 Celebrity. I owned it for 14 years without any major issues. Then in 2012 I leased a new Equinox. In 2018 I leased another new Equinox. I am now on my third Equinox, a 2021 model which I originally leased, and subsequently bought after the lease expired. It goes without saying that I am very happy with Chevrolet products and service. Thank you.

jsacrest

Oct 10, 2025

DealerRaterDealerRater

The first car I purchased from this dealership, when it was known as Robert Chevrolet, was a 1984 Celebrity. I owned it for 14 years without any major issues. Then in 2012 I leased a new Equinox. In 2018 I leased another new Equinox. I am now on my third Equinox, a 2021 model which I originally leased, and subsequently bought after the lease expired. It goes without saying that I am very happy with Chevrolet products and service. Thank you.

BlackTahoe2021

Sep 10, 2025

DealerRaterDealerRater

Greg and Ed at empire Chevy of Hicksville were fantastic to deal with. They were very fast on fixing my Tahoe and kept me in the loop the whole time. I typically don't trust dealers to service my vehicles but I would go back to them with 0 hesitation. Glad to work with a dealer who still takes pride in their work.

BlackTahoe2021

Sep 10, 2025

DealerRaterDealerRater

Greg and Ed at empire Chevy of Hicksville were fantastic to deal with. They were very fast on fixing my Tahoe and kept me in the loop the whole time. I typically don't trust dealers to service my vehicles but I would go back to them with 0 hesitation. Glad to work with a dealer who still takes pride in their work.

Al Fazz

Sep 1, 2025

GoogleGoogle

Easy lease experience. Edwin was knowledgeable and patient. Ed Hoene was fast and professional. My car was serviced quickly and left clean and perfect.

Ef

Aug 20, 2025

DealerRaterDealerRater

My service experience at empire Hicksville was great no issues everything was dont in a timely fashion Mr goodwrench did not put back 3 of the tire air nozzle caps I am missing 3 of them

2025 CHEVROLET EQUINOX LT Owner

Aug 17, 2025

CarfaxCarfax

The service managers Ed and Brian are an asset to Empire Chevrolet of Hicksville!!!

portelli.j.anthony

Jul 24, 2025

DealerRaterDealerRater

My car broke down and I had it dropped off after hours. The next morning I called the service department to let them know. They said they would get to it as soon as they could. To my surprise it was ready quickly in just a few hours with no charge. Always great to hear!!! When I picked it up the service manager Ed Hoene was great and very personable. Great experience.

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