Sanjeev Noel

Linda Kotch

Jul 16, 2026

DealerRater

This dealership has been amazing. Service advisor Noel was both patient and professional; he clearly explained everything, answering all my concerns and questions. He then set up a ride home for me as my car would be available the next day. Thank you Huntington team! I wholeheartedly endorse this dealership! Employees Worked With: Noel Service Advisor

Paul Weiss

Jun 1, 2026

Google

My service advisor Noel was fantastic ! Empire Chevrolet took excellent car of my Traverse I will definitely recommend Empire Chevrolet to all my friends and family .

Jim

May 17, 2026

Google

I recently (May 2026) had my car in for the annual NYS inspection, an oil change and a new set of tires since the car was 8 years old, but I had hit over 15,000 so Sanjeev Noel suggested a few other items the car needed. I considered the things he suggested, and they all seemed necessary in the near term, so I decided to have them done now, as recommended. It would end up being close to $4000, so I did suggest a discount and he agreed. While no one likes surprises, Sanjeev was helpful, got the jobs done quickly and has always been a nice person with whom to work. My latest dealings with Empire Chevrolet (May 2023) were with Kaity Keller. I was just in for a few small items including an oil change and NYS inspection. Kaity was very responsive and kept me informed of all that was happening and got my car back to me before the end of day. When I had a question, she made herself immediately available to answer it. My one issue is that she didn't automatically give me some of the discounts that had been sent to me in the mail. Previously others had automatically applied them to my bill. She did correct this by putting these on my account for my next service, and was very pleasant in any of our conversations. I would gladly work with her again. (Much earlier comments): My car went in on a Wednesday morning (early, overnight drop on Tues) and I got it back on Saturday. I would call about once a day to get status and I found the dealership to be rather non-responsive, taking minutes to pick up the phone and then not returning calls. When I went to pick up the car on Saturday, I discovered that I would have to pay an additional 3% over the bill I had just received to use my credit card. I had to use most of the cash in my wallet to pay the bill of about $213. This is not the way to treat customers, and it will certainly be a consideration on my next car purchase. (Earlier comments) My latest experience with service was much more positive. I was dealing with Arik Dilorenzo and my 2018 Equinox needed a NYS inspection, an oil change and a ding repair on the rear hatch. I had dropped the car off the night before, so Arik called that morning to confirm what I wanted done. I had already been told that the ding repair could not be perfect due to the location, and I expected that. I had no trouble reaching people when I checked on status and all the work was done well and on time. Also, I was allowed to pay by check to avoid the 3% fee on the card. This was a significantly better experience than my previous visit.

Dehri Levine

Apr 22, 2026

Google

Liz, Sanjeev, & Mike always make my service visits a breeze from start to finish

Dehri Levine

Apr 19, 2026

Google

Liz, Sanjeev, & Mike always make my service visits a breeze from start to finish

2026 CHEVROLET SILVERADO K1500 RST Owner

Mar 8, 2026

Carfax

Excellent service led by Noel!

rdm lbny

Jan 15, 2026

Google

I recently had my car serviced here and want to specifically recognize my service advisor, Sanjeev Noel. Despite a few minor issues, Sanjeev was professional, responsive, and easy to work with throughout the process. He kept me informed and made sure my concerns were addressed. His customer service really stood out, and because of his efforts, I would gladly return and work with him again.

rdm lbny

Jan 14, 2026

Google

I recently had my car serviced here and want to specifically recognize my service advisor, Sanjeev Noel. Despite a few minor issues, Sanjeev was professional, responsive, and easy to work with throughout the process. He kept me informed and made sure my concerns were addressed. His customer service really stood out, and because of his efforts, I would gladly return and work with him again.

Ddim

Jan 14, 2026

DealerRater

recently had my car serviced here and want to specifically recognize my service advisor, Sanjeev Noel. Despite a few minor issues, Sanjeev was professional, responsive, and easy to work with throughout the process. He kept me informed and made sure my concerns were addressed. His customer service really stood out, and because of his efforts, I would gladly return and work with him again.

Ddim

Jan 14, 2026

DealerRater

recently had my car serviced here and want to specifically recognize my service advisor, Sanjeev Noel. Despite a few minor issues, Sanjeev was professional, responsive, and easy to work with throughout the process. He kept me informed and made sure my concerns were addressed. His customer service really stood out, and because of his efforts, I would gladly return and work with him again.