Bree Lucente

Bree Lucente

Service Advisor

Service

5(10 reviews)
6316351166[email protected]

Reviews

10

Scott Salzberg

Jun 9, 2026

GoogleGoogle

Thank you for everything, Bree!!!

Corrine Smiley

May 9, 2026

GoogleGoogle

Bree was absolutely amazing to work with at Empire CJDR. She was professional, friendly, communicative, and made the entire service experience feel smooth and stress-free from start to finish. She kept me updated throughout the process, answered all my questions, and genuinely made me feel taken care of as a customer. It’s rare to come across someone with such great customer service these days. Highly recommend asking for Bree if you’re bringing your vehicle in for service!

Corrine Smiley

May 9, 2026

GoogleGoogle

Bree was absolutely amazing to work with at Empire CJDR. She was professional, friendly, communicative, and made the entire service experience feel smooth and stress-free from start to finish. She kept me updated throughout the process, answered all my questions, and genuinely made me feel taken care of as a customer. Its rare to come across someone with such great customer service these days. Highly recommend asking for Bree if youre bringing your vehicle in for service!

Shayne Sealey

May 9, 2026

GoogleGoogle

Bree was great. I appreciated her service she was very helpful.

Elyse Diaz

May 8, 2026

GoogleGoogle

I Had a great experience working with Bree at the service department. She was professional, friendly, and kept me updated throughout the whole process. She made everything smooth and stress-free, and you can tell she genuinely cares about her customers. Highly recommend asking for Bree if you need service done!

Elyse Diaz

May 7, 2026

GoogleGoogle

I Had a great experience working with Bree at the service department. She was professional, friendly, and kept me updated throughout the whole process. She made everything smooth and stress-free, and you can tell she genuinely cares about her customers. Highly recommend asking for Bree if you need service done!

Shayne Sealey

May 6, 2026

GoogleGoogle

Bree was great. I appreciated her service she was very helpful.

Judy DeCarlo

May 5, 2026

GoogleGoogle

Just had to take the time to write a glowing review for BREE LUCENTE. She was so professional, knowledgeable and helpful. Above all she was kind and concerned, and a wonderful representative of Empire Jeep. Bree was a pleasure to deal with.

Spiro Goussis

May 5, 2026

GoogleGoogle

Yesterday I went to the new service center for my Jeep Grand Cherokee and I am writing this review to share my great experience. Bree was fantastic from the moment I got there until the moment I picked up my car-she made my customer experience very pleasant-she was professional, friendly, answered all my questions efficiently and provided the best customer service I have ever experienced in any dealership. The new service center was comfortable and spacious, but overall Bree made my visit exceptional. Keep up the great work Empire-I will happily recommend your service center and Bree to all my fellow Jeep owners. Thank you and already looking forward to my next visit

Joseph Licata

May 5, 2026

GoogleGoogle

I’m a first time Jeep owner. I’ve had it for 2 1/2 years. I love it. I’m also someone who doesn’t write reviews but I feel compelled to do so now. I’ve had horrendous experiences at previous service centers. But this place is the best. I’ve taken it in for service for mostly small things maybe 4-5 times and my experience here has been excellent. In particular Bree Lucente. She’s the person on point and the liaison. Polite and very knowledgeable. I never have to wonder what’s going on with my car. When she says she’s going to call she does. She gives straight answers. Bree makes what otherwise can be a stressful experience a lot easier and less worrisome to deal with and it really is appreciated.

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