
Grayson Gilomen
Aug 7, 2026
I'd like to start by saying that working with my salesman, Joe, was a pleasure. He was very responsive and prompt. Unfortunately that's where my good experience with Empire CJDR of West Islip ends. I purchased a vehicle out of state and was on a deadline. At too many points throughout this transaction the process was delayed due to the dealership's poor communication or timeliness. At one point when I had dispatched a carrier and had a pickup scheduled for the car they then notified me that some of the titling paperwork would need to be "original ink" or signed physically. This was going to cause the car to not be released in time for the carrier pickup so I requested they let me handle the titling on my own and just release the car. This resulted in waiting a month for the refund check to make it back to me since I already paid the dealership titling fees and taxes. On top of the nightmare logistical hurdle of purchasing this vehicle out of state, the heads-up-display, which was included on the car listing, was not working upon arrival and it cost me hundreds to diagnose at a dealership. Empire CJDR also specifically took pictures of the interior making point to avoid showing the damage to the seats. The car was in good mechanical shape, however it popped a check engine light within the first week of me owning it. It was a simple evap valve failure. All things to be wary of if purchasing a vehicle sight unseen but disappointing nonetheless.
2021 JEEP CHEROKEE LIMITED Owner
Jul 25, 2026
Amazing quick and efficent! Joe goes above and beyond taking care of me as does Rose as well. Best service on Long Is;and by far!
2011 RAM 1500 Owner
Jul 14, 2026
Experience was very good to work with. Joe D is a superstar and his team diagnosed the issue and took care of it swiftly.
2021 JEEP GRAND CHEROKEE L LIMITED Owner
Jul 2, 2026
Visited the shop on a whim and was so pleasantly surprised by the kind staff and great service. Joseph D. took excellent care of me. I will be returning for any future work needed.
2012 JEEP WRANGLER UNLIMITED SAHARA Owner
Jun 20, 2026
Joe has been great at keeping me informed on the progress of my repairs!
2022 RAM 1500 BIG HORN/LONE STAR Owner
May 29, 2026
Great place..great people..Joe DeGuire helped me alot..best service guy in the dealership
Gabriel Ortiz
May 14, 2026
Joseph in service is great!
2021 JEEP CHEROKEE LIMITED Owner
May 10, 2026
Advisor Joe very attentive fast and efficent. Had me in and out in 1 hour. He is providing amazing service as well as the tecks that do the job.
Joe Rossello
May 7, 2026
Thank you for your great service. Everything was good. Joe D was very helpful and very professional. He answered all my questions to my satisfaction.
james alessi
Apr 30, 2026
Joe Deguire Was very helpful and professional. He made this process very smooth and easy for me. It's clear he looked out for my Best interest.