Rob Sebor

Nicole Alexander

May 1, 2026

Google

Rob was so helpful. Always a pleasant experience taking my truck there

Nicole Alexander

Apr 30, 2026

Google

Rob was so helpful. Always a pleasant experience taking my truck there

David Nobles

Apr 25, 2026

Google

I recently purchased a 2023 precertified Dodge Durango, and within the first month I noticed several issues with the radio and front brakes. Initially, I was told these concerns were not covered, despite the vehicle being precertified. However, after discovering another issue with a headlight, I contacted the service department again. Thats when my service advisor, Robert Sebor, completely restored my faith in quality customer service and workmanship. Not only did he thoroughly explain the problems and associated costs, but he also took the time to research my warranty and confirmed that the repairs were indeed covered. Robert stayed in constant communication, keeping me updated on the status of the parts, what work was being done, and when the job would be completed. This level of professionalism, transparency, and dedication is exactly what I expectand what I consider true 5star service.

Mike Rizzo

Apr 22, 2026

Google

Here’s a polished Google review you can use: ⸻ I had a great experience with Empire CJDR when purchasing my work van. The entire team made the process smooth and straightforward from start to finish. Abi and Jasmine were both incredibly helpful, responsive, and easy to work with. Rob, the general manager, made sure everything was handled professionally, and Julian really tied it all together on the dealer side. No pressure, no games—just honest, efficient service. They understood exactly what I needed for my business and delivered. Highly recommend this team if you’re in the market for a vehicle.

Richard Koch

Jan 21, 2026

Google

They do a pretty good job at Empire Jeep in West Islip. Rob in the service area was very nice and professional and quickly signed me in and got them working on my car. Unfortunately I can't afford to keep paying 290.00 an hour. That and while they do use a Uber service to pick you and drop you off while your car is being serviced which I greatly appreciate it would be much more conventiant if they gave you a loaner car so I can do errands and stuff instead of being trapped home having no vehicle to get around. I understand having to pay for insurance and stuff for having loaner car available is an expense the dealership doesn't want but at 290.00 an hour for labor I think they could give you a loaner

Jeff Alberts

Jan 21, 2026

Google

Absolutely great dealing with Rob Sebor my service writer- always personable & helpful, that's why I serviced my jeep since 2017 there.

PHOTOFPD

Jan 21, 2026

DealerRater

had a problem with traction control, Rob had the techs look at it and the codes came up with a failure, they provided an uber home and ordered the parts worked on the problem which was under extended warrantee, smartest thing I've done in a while. Rob called when we got the part and when the job was completed.

2021 JEEP WRANGLER UNLIMITED SAHARA Owner

Dec 26, 2025

Carfax

Rob S - as always - was great as usual!

John Bilello

Dec 12, 2025

Google

They got my ram 1500 back to me quickly and fix my problem and actually also fixed another problem that they saw with my my truck , Rob was very helpful and a pleasure to deal with

2023 RAM 1500 BIG HORN/LONE STAR Owner

Dec 5, 2025

Carfax

Rob the service advisor is always very professional and friendly. This dealer has improved so much, I am glad I have stuck with them. I had a regular service appointment for an oil change. It was performed in a timely manner and everything went smoothly.