Marcelo Gloria

Marcelo Gloria

Service Manager

Service

5(10 reviews)
9295583450[email protected]

Reviews

10

2026 HYUNDAI ELANTRA SEL SPORT PREMIUM Owner

Aug 7, 2026

CarfaxCarfax

Rosa was very helpful with my entire experience and kept me informed along the way. Every time I go there, she makes sure in well taken care of. Also the manager Marcello makes himself available and is helpful with me dealing with the issue my car is having..

Paul Rolon

Jul 2, 2026

GoogleGoogle

I just had to take a moment to write about the wonderful experience and exceptional service I received at Empire Hyundai of Jamaica. I’ve been bouncing around to different dealerships in New York, and it has been so hard to find a service department that is honest, thorough, and provides great customer service all in one — but here, I found exactly that. From the moment I dropped off my car, Rosa and Marcello walked me through all my options and the services my car needed. They were incredibly helpful in guiding me through the entire process and making everything feel seamless. They even worked around my busy schedule and set me up with a clean, beautiful loaner car that I absolutely fell in love with while my service was being completed. I can’t thank Marcello and Rosa enough for their support from start to finish. I will definitely be bringing my car back for regular maintenance, and I’ll be bringing the rest of my family’s cars here as well!

2025 HYUNDAI ELANTRA LIMITED Owner

Jun 13, 2026

CarfaxCarfax

Excellent service and a big shout out to Jason, Marcello and Leonard who made it happen!!!

Christina Raptis

Jun 5, 2026

GoogleGoogle

Very, very customer-friendly service. Marcelo and Rosa are amazing. Highly recommend!!

Damaris Curbelo

May 18, 2026

GoogleGoogle

Ms Rosa Diaz and Marcelo gloria. This review is for them risa went beyond her needs to help me with everything that made my life easier since I didn't have my Kona it was in their shop getting repaired . She has an amazing personality and extremely giving and kind. I've had the best experience than any other dealership thank you rosa.

Nicholas Otero

May 15, 2026

GoogleGoogle

It was great coming here and getting assistance from Ruben and Marcelo. Very knowledgeable about my issue I had with my car and got it fixed! I appreciate the help and information I got from Marcelo. I recommend bringing your car here if you are having issues with it.

Demetris Leach

May 6, 2026

GoogleGoogle

Marcello, the manager in service is the best he helps you out a lot thanks again Leonard and service is also wonderful as well. Big help thank you,

John Parra

Apr 30, 2026

GoogleGoogle

Ruben Ramos was my service attendant and was absolutely amazing, very accommodating, informative, and they took care of me right away. Marcello the manager was amazing as well, plessure doing business and will be back!

KenDEE D

Apr 23, 2026

GoogleGoogle

Exemplary CUSTOMER SERVICE presents itself when teamwork makes it possible and communication assists with profound leadership. Thank You for your expeditious attention in resolving my issue Mr. Marcelo, Rosa, and the service team at Empire Hyundai of Jamaica.

KenDEE D

Apr 17, 2026

GoogleGoogle

Exemplary CUSTOMER SERVICE presents itself when teamwork makes it possible and communication assists with profound leadership. Thank You for your expeditious attention in resolving my issue Mr. Marcelo, Rosa, and the service team at Empire Hyundai of Jamaica.

Managed by eXteres with WebCred.io