Marcelo Gloria

Marcelo Gloria

Service Manager

Service

5(10 reviews)
9295583450[email protected]

Reviews

10

Erik Ovadia

Oct 10, 2026

GoogleGoogle

Always a pleasure coming to Empire Hyundai of Jamaica Service. The employees are all very professional and knowledgeable. I’ve been coming here since the dealership has opened. Marcelo, the service manager, and Ruben, advisor, are always professional, on point, and have been of the best I have worked with.

Gyelzen Sherpa

Oct 1, 2026

GoogleGoogle

Best hyundai service center, helped by Gentleman named Ruben Ramos and Marcelo.

Rochelle Jimenez

Oct 1, 2026

GoogleGoogle

Ruben ramos &marcelo is the best service great service

Aashish Rawal

Oct 1, 2026

GoogleGoogle

Great service, they'll take care of you and your car. Ruben Ramos(the service advisor) is exceptional, and so is Marcelo (the manager). Would highly recommend getting your car serviced here. Thank you Ruben and Marcelo!

Chastity Alexa

Sep 25, 2026

FacebookFacebook

Jamaica Hyundai is the best! They always take such great care of my car, everyone here so nice and helpful!! An extra big thank you to John, Mercelo, Lenny, Keiran, and Ruben for always being so great at what they do. You can tell it is genuine care. I appreciate it always. Thanks so much!!!

Chastity

Sep 25, 2026

Cars.comCars.com

Jamaica Hyundai always takes such great care of my care and everyone here so nice and helpful!! An extra big thank you to John, Marcelo, Lenny, and Ruben for always being so great at what they do. You can tell they love what they do and I appreciate it always.

Mindy Feinberg

Sep 23, 2026

GoogleGoogle

Great service. Reuben the service writer and Marcello the service manger went over and beyond to be helpful.

MD Faisal Ayub

Sep 16, 2026

GoogleGoogle

Amazing service from Mr. Ruben. Took care of what I needed! Mr. Marcelo the manager hats off the best manager I’ve ever came across to! Highly recommended!

2026 HYUNDAI ELANTRA SEL SPORT PREMIUM Owner

Aug 7, 2026

CarfaxCarfax

Rosa was very helpful with my entire experience and kept me informed along the way. Every time I go there, she makes sure in well taken care of. Also the manager Marcello makes himself available and is helpful with me dealing with the issue my car is having..

Paul Rolon

Jul 2, 2026

GoogleGoogle

I just had to take a moment to write about the wonderful experience and exceptional service I received at Empire Hyundai of Jamaica. I’ve been bouncing around to different dealerships in New York, and it has been so hard to find a service department that is honest, thorough, and provides great customer service all in one — but here, I found exactly that. From the moment I dropped off my car, Rosa and Marcello walked me through all my options and the services my car needed. They were incredibly helpful in guiding me through the entire process and making everything feel seamless. They even worked around my busy schedule and set me up with a clean, beautiful loaner car that I absolutely fell in love with while my service was being completed. I can’t thank Marcello and Rosa enough for their support from start to finish. I will definitely be bringing my car back for regular maintenance, and I’ll be bringing the rest of my family’s cars here as well!

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