Meredith Ventura

Asderly Pierre Maintus

Jul 18, 2026

Google

I worked with Miles, this man working at 9pm to get me a car, and Merideth from the finance department at Empire Hyundai. My experience with the purchase was good. Less than 2 weeks after purchase, a minor noise became louder, they can't seem to find the problem or reimburse me. Still in the process, it's been 2 months now of going back and forth, already had 4 dealership visits trying to figure out what the problem is or what's next... Let's see what happens.

Aijo Arai

Jul 16, 2026

Google

Update: Unfortunately, as amazing as my initial experience was, it was only good while it lasted. The people I worked with during the purchase are no longer with the dealership, and the level of customer service has changed significantly. As part of my purchase, I was promised four complimentary oil changes and six months of car washes through AutoCare Network. Since May, I’ve been working with Meredith through multiple email exchanges to have this resolved, but unfortunately nothing has been accomplished. When I went in for my first scheduled service, I was surprised to learn that the service department could not find any record of the plan I was promised, even though it’s all under the same Empire dealership network. That was extremely disappointing. This experience has caused me to lose confidence in the dealership. It’s unfortunate because my buying experience was excellent, and I truly enjoyed working with the original team. However, after-sales support is just as important as the sale itself, and in my experience, it has fallen short. Because of that, I can no longer recommend this dealership. Original review: I had an amazing experience with the team while purchasing my new car. They helped buy my old BMW and made the entire process incredibly smooth from start to finish. From the moment we walked in, we felt welcomed. Originally, I wanted a grey Santa fe, but they didn’t have one available. We test drove a different one, but it ended up being sold almost immediately. They then found a white one, but it had a bench seat and we really wanted captain’s chairs. Yovy, the sales general manager, truly went above and beyond to make it happen. She made sure we got exactly what we wanted, and from that point on, everything went seamlessly. She got me the grey santa fe i wanted! Edina, the finance manager (Ms. Music!), was fantastic—so kind, helpful, and easy to talk to. She made my family and me feel comfortable the entire time. She explained all the add-ons clearly and never pressured us into anything, which we really appreciated. Oscar, our sales associate, was also a pleasure to work with. He patiently answered all our questions and walked us through every feature of the car. Also, Naiomi was great and helpful setting up the initial contact! We were there pretty late, around 5–8 PM, even past closing time, and the team still stayed to make sure everything was taken care of. That level of dedication really stood out. This was hands down the best dealership experience I’ve ever had. I’ve dealt with Honda, BMW, Mercedes, and Subaru dealerships before, and none compare to how transparent, efficient, and customer-focused this team was. Highly recommend!

David Jorge-Bates

May 31, 2026

Google

Would definitely recommend, great service overall. Thanks to Daryl, Meredith, and Hamza for the help.

Sally

May 27, 2026

Google

It was a pleasure working with the team to finalize the purchase of my 2026 Hyundai Ioniq 5 Limited. I am very satisfied with the experience, and I would like to specifically highlight the excellent service I received: Miles (Sales): Miles made the entire sales process seamless. He was incredibly knowledgeable about the Ioniq 5’s features and took the time to ensure I understood everything about the vehicle I was purchasing. His professional approach and lack of pressure made the decision-making process easy and comfortable. Meredith (Finance): Meredith handled the financial portion of the transaction with remarkable efficiency. She was transparent, organized, and thorough, walking me through the paperwork and ensuring all my questions were answered clearly. Her expertise made what is often a stressful part of buying a car a very straightforward experience. I highly recommend working with both Miles and Meredith if you are in the market for a new vehicle.

Sally

May 27, 2026

Google

It was a pleasure working with the team to finalize the purchase of my 2026 Hyundai Ioniq 5 Limited. I am very satisfied with the experience, and I would like to specifically highlight the excellent service I received: Miles (Sales): Miles made the entire sales process seamless. He was incredibly knowledgeable about the Ioniq 5’s features and took the time to ensure I understood everything about the vehicle I was purchasing. His professional approach and lack of pressure made the decision-making process easy and comfortable. Meredith (Finance): Meredith handled the financial portion of the transaction with remarkable efficiency. She was transparent, organized, and thorough, walking me through the paperwork and ensuring all my questions were answered clearly. Her expertise made what is often a stressful part of buying a car a very straightforward experience. I highly recommend working with both Miles and Meredith if you are in the market for a new vehicle. Is there anything else regarding your new Ioniq 5 or your upcoming project for the Level 2 charging station that I can assist you with today?

Cheriese Gissentanner

May 15, 2026

Google

Daryl Hamza and Meredith were great help! Definitely recommend

KERON SIMPSON

May 15, 2026

Google

I bought car from Empire Hyundai. My sales guy was Miles. He went above and beyond to accommodate me and my husband. We are very pleased with the transaction and we will refer all our friends and family to Mr. MILES. SO HAPPY WITH MY PURCHASE. Also would like to thank the finance manager Merideth. Love you guys. See yall soon

PZ9

May 9, 2026

Google

I had an excellent experience at the Hyundai dealership thanks to Miles and Meredith. From the moment I walked in, they were both professional, friendly, and genuinely helpful throughout the entire process. They answered all of my questions clearly, made everything stress-free, and never made me feel pressured. Miles was extremely knowledgeable and made sure I found the right vehicle for my needs, while Meredith made sure to make the whole experience smooth and enjoyable. Their customer service was amazing. I highly recommend asking for Miles and Meredith if you’re visiting this dealership — they made car buying a great experience!

PZ9

May 8, 2026

Google

I had an excellent experience at the Hyundai dealership thanks to Miles and Meredith. From the moment I walked in, they were both professional, friendly, and genuinely helpful throughout the entire process. They answered all of my questions clearly, made everything stress-free, and never made me feel pressured. Miles was extremely knowledgeable and made sure I found the right vehicle for my needs, while Meredith made sure to make the whole experience smooth and enjoyable. Their customer service was amazing. I highly recommend asking for Miles and Meredith if youre visiting this dealership they made car buying a great experience!

ethel briset herencia napan

Apr 30, 2026

Google

Muchas gracias Max y Meredith por mí auto nuevo muchas gracias uste son los mejor