Meredith Ventura

Josephine Igwe

Sep 14, 2026

Google

Miles really helped us purchase a new car and performed miracles. Insurance said no twice and Miles was persistent and finally we got a yes! Thanks so much to Miles and Meredith and Hamza for helping us with a car in just a few days. Peace of mind now!

Percell Greene

Aug 31, 2026

Google

The most beautiful experience with Naomi and Meredith.

Gina Petersen

Aug 21, 2026

Google

Great experience Naomi, Meredith and Irma thanks so much for everything!!!

Ricardo

Aug 12, 2026

Google

I bought a car from Empire Hyundai of Jamaica. My salesperson was Miles. He put me and my wife in a brand new Tucson. He took very good care of us. I will be back to see Miles and the finance manager Merideth. My best car experience yet and I’ve bought many cars in the past.

Jackie Bardes

Aug 3, 2026

Google

By far the worst dealership experience I’ve had. Stay away from Meredith Ventura at all costs. Not responsive at all but then again the entire dealership isn’t responsive. I paid for a tire and wheel package and had 60 days to cancel for a full refund and used that time to do my due diligence since I signed for it at 9pm on a Wednesday because I wanted to get out of there. I decided to go ahead with the refund. I called the dealership no one answered I left 3 voicemails and multiple emails and no response back. I called the admin of the plan who was very helpful. They then had to reach out to the dealership to get them to sign the paperwork. Then it took them 2+ months to get me back my money and refused to put it back on my debit card but instead pay down the car down without my consent of moving the money to the note. They never confirmed the money was refunded and when I called they never answered. I just threatened a lawsuit and actually think I might have to get a lawyer. Also, they never setup my Hyundai bluelink which other dealerships told me they should have. They never took me through the bluelink checklist you’re suppose to go through when you buy a car. They claimed to not have a second key for the car (the car was preowned but only had 3k miles on it) the woman told me to email her a month later and she’d see what she could do and then never answered. I had to spend 10 hours working through getting my bluelink setup because they didn’t transfer over the car to me. Proceed at your own risk

Asderly Pierre Maintus

Jul 18, 2026

Google

I worked with Miles, this man working at 9pm to get me a car, and Merideth from the finance department at Empire Hyundai. My experience with the purchase was good. Less than 2 weeks after purchase, a minor noise became louder, they can't seem to find the problem or reimburse me. Still in the process, it's been 2 months now of going back and forth, already had 4 dealership visits trying to figure out what the problem is or what's next... Let's see what happens.

Aijo Arai

Jul 16, 2026

Google

Update again: They made amends and Meredith resolve some of the issue. Update: Unfortunately, as amazing as my initial experience was, it was only good while it lasted. The people I worked with during the purchase are no longer with the dealership, and the level of customer service has changed significantly. As part of my purchase, I was promised four complimentary oil changes and six months of car washes through AutoCare Network. Since May, I’ve been working with Meredith through multiple email exchanges to have this resolved, but unfortunately nothing has been accomplished. When I went in for my first scheduled service, I was surprised to learn that the service department could not find any record of the plan I was promised, even though it’s all under the same Empire dealership network. That was extremely disappointing. This experience has caused me to lose confidence in the dealership. It’s unfortunate because my buying experience was excellent, and I truly enjoyed working with the original team. However, after-sales support is just as important as the sale itself, and in my experience, it has fallen short. Because of that, I can no longer recommend this dealership. Original review: I had an amazing experience with the team while purchasing my new car. They helped buy my old BMW and made the entire process incredibly smooth from start to finish. From the moment we walked in, we felt welcomed. Originally, I wanted a grey Santa fe, but they didn’t have one available. We test drove a different one, but it ended up being sold almost immediately. They then found a white one, but it had a bench seat and we really wanted captain’s chairs. Yovy, the sales general manager, truly went above and beyond to make it happen. She made sure we got exactly what we wanted, and from that point on, everything went seamlessly. She got me the grey santa fe i wanted! Edina, the finance manager (Ms. Music!), was fantastic—so kind, helpful, and easy to talk to. She made my family and me feel comfortable the entire time. She explained all the add-ons clearly and never pressured us into anything, which we really appreciated. Oscar, our sales associate, was also a pleasure to work with. He patiently answered all our questions and walked us through every feature of the car. Also, Naiomi was great and helpful setting up the initial contact! We were there pretty late, around 5–8 PM, even past closing time, and the team still stayed to make sure everything was taken care of. That level of dedication really stood out. This was hands down the best dealership experience I’ve ever had. I’ve dealt with Honda, BMW, Mercedes, and Subaru dealerships before, and none compare to how transparent, efficient, and customer-focused this team was. Highly recommend!

David Jorge-Bates

May 31, 2026

Google

Would definitely recommend, great service overall. Thanks to Daryl, Meredith, and Hamza for the help.

Sally

May 27, 2026

Google

It was a pleasure working with the team to finalize the purchase of my 2026 Hyundai Ioniq 5 Limited. I am very satisfied with the experience, and I would like to specifically highlight the excellent service I received: Miles (Sales): Miles made the entire sales process seamless. He was incredibly knowledgeable about the Ioniq 5’s features and took the time to ensure I understood everything about the vehicle I was purchasing. His professional approach and lack of pressure made the decision-making process easy and comfortable. Meredith (Finance): Meredith handled the financial portion of the transaction with remarkable efficiency. She was transparent, organized, and thorough, walking me through the paperwork and ensuring all my questions were answered clearly. Her expertise made what is often a stressful part of buying a car a very straightforward experience. I highly recommend working with both Miles and Meredith if you are in the market for a new vehicle.

Cheriese Gissentanner

May 15, 2026

Google

Daryl Hamza and Meredith were great help! Definitely recommend